Rio Grande Residency

Toilets were very bad. Broken toilet seats and shower unit was rusty and broken.

Location

Breakfast is ok. Location is bad.

Everything. Pathetic and indifferent service, badly maintained rooms, poor approach to the property, basics like newspaper not provided, linens not changed.

Hotel stay was very good.Staffs are full help , nice behaviour.

Only thing lights are very dull in night.Entrance to toilet light is fused not taken care.

THE LOCATION IS GOOD BUT THE APPROACH ROAD NOT GOOD. BATHROOMS NEED TO BE MORE CLEAN. THE COMMODE WAS LEAKING. A COUPLE OF SOCKETS FOR CHARGING ETC NEEDED. THE TABLE WAS SMALL.

Charged extra. I've raised ticket. But still no response from bookings. Com or the from the property

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The staffs at the reception were very rude i offered the Id carda but also they talked bad and made me to cry

Good Property

It is marriage palace cum Auditorium,hence bit noisy.Bathroom is very dirty and not maintained properly.No provision of tea/ coffee in the room .No alternative of cup of tea in morning etc.

Room Allotment is good. Parking facilities are good

Food Options are very minimal and Taste is also very normal. Being at the heart of Madurai City good food options and tastee food would have been provided. Seems like restaurant is running only with the help of trainee students from catering colleges

Rooms was spacious and comfortable except the bathroom faucet leaks. Can be further improvised. Worth for money. Location though close to highway but little isolated. Very close to MGR bus stand. Was happy with stay. Staff were very polite.

Bathroom flush and faucet. Sometimes minor corrections make lots of difference.

The room was comfortable. The staff is courtise.

The approach road to the hotel is in very bad condition.

The rooms are standard nice rooms with nice bathrooms. We had rooms with a great balcony to the north. Good service where we are asked if we are doing well and if there is something we need. We asked for late check-out (4 pm). We got that without extra cost.nmai Lake and a hectic Melur Main Road, sit on the roof terrace with the Tamil Nadu Mountains in the background. We are warmly received by a nice staff and the chef will recommend food himself. The food is delicious and well cooked wirh different flavors and varieties. PROFESSIONAL! We did not have breakfast on day one but were called from the reception and had breakfast delivered in the room. Professional, nice and very good!

Bathroom not clean

Car park .. morning breakfast...neatly maintained..

Very good

Pre checkin amount charged but suddenly next day they inform saying we need to checkout early too. Even though we paid amount only after speaking they agree for normal checkout timing. Other than that everything else was good.

Room size and facilities, staff behaviour, tasty veg breakfast

Nothing like that

Just a normal A/c room. Not worth more than INR 1500/room per night

Many, especially booking.com looted me

Breakfast was good

Staffs are not politenses.service is very pathatic

Hotel is good

Couples are not allowed

Passable

check out and check in is atrocious

Break fast ok.But little improvement can bring more marks.

Approach from main road.