Le Grace Apollo

Only location is good ?

Ambience,Not clean.No service

Nice ?

Best for the price in best location..... good stay budget .......friendly and friendly staff......

Location was very good and it was near to Mattuthavani bus stand ,affordable and comfortable rooms

Na

Good Staff behaviour especially Mr.Mohamed and good location

Toilet flush not working properly

Very pathetic maintenance and very dirty rooms and bathrooms

Cleanliness is a major issue. Absolute waste of money. False advertising

Location wise its okay, its in city not isolated, have parking opposite to hotel, staff helped in luggage

Very bad in terms of cleanliness, linens are very bad, torned, stained, not value for money, latchs are stuck. Okay for bachelors, but you won't get good feeling (from hotel condition not from staff) as couple/family.Its worth for price around 500-800 or max 1000 INR

There was no dust bin, no Cabord, hanger for cloths, mineral at extra payment, bed sheet and towel not good, bed bugs, m

Cleanliness, staff, bed,

Not worthy

Triple sharing room and got single blanket After asking many times they gave us bedsheet which was completely wet with water Would not recommend this hotel Rooms are not maintained at all The picture is different mentioned in Google or booking.com

Worst experience I booked 4 rooms and made the prepaid. At the time of booking only 3 rooms are available. I took another room in another hotel and was able to manage. I was told by the hotel manager I will get the refund after further following up she is asking to follow with booking.com this is not an acceptable response.

Nothing!

Dirty! Dirty! Dirty!Non cooperative staff.No WiFi.Bedsheets were full of dirt, hairs and dust. We asked to get them replaced. But they said they don’t have. At last at 11pm we got 4 “washed” sheets for 8 beds. That is all they had. All of these “washed” sheets were torn, black shaded and with bad smell. We had no options. The staff did not change the sheets, they just handed it over and we had to change it.No towels.Dirty rooms, not cleaned.Dirty curtains.No hangers.Never touch any furniture, they are dirty and some may fall down!!!Very badly managed.A/Cs not cleaned and air smells rotten.

Excellent room for tourists visiting Madurai. Excellent customer service and polite staffs. Many varieties for breakfast.Food is great.Thanks to md alfaz and his team for the services.Trip typeHoliday · FamilyRooms5.0Service5.0Location5.0Hotel highlightsGreat valueRoomsSatisfied room arrangements. Clean with good facilities.SafetyReally satisfied with their staff.Food and drinksExcellentTrip typeBusiness · Friends

Location

Please avoid booking this hotel. It is a complete mess. The toilets look like public restrooms, the rooms are unhygienic with a bad smell, and they don’t even provide complimentary water. The front office staff is also quite unprofessional. Overall, a very disappointing experience."

The room was spacious and the ambience was good, It was comfortable and in walkable distance, there were few really good restaurants

The bathroom window was broken and there was a leak above, which could have been fixed.

The staff members were very welcoming and cooperative which is the best part

The rooms and wardrobe looks old with scratches and with no paint on the walls in one of the rooms.

Nothing good about this hotel

Very unhygienic rooms, no hot water, room not ready till 3 hours we checked-in had to stay in another temporary room, very poor staff response

Very bad staff and room not clean

Bathroom very mess not recommended

Location ok. No breakfast provided

No water bottles, Rooms are so hot, not able to sleep.

Staff behaviour and overall experience is good.

Seepage in rooms and beds are very old which makes noises.

NA

The linens was not fresh and was looking pale and used one. No water bottle or towels were placed. Bathroom needs updating and renovation works

Stayed 1 night room is good and price is also compared to other is good but staff behaviour is not humble persons

Staff behaviour with costomer