Swiss-Belhotel Maleosan Manado

The hotel is very old and not very clean, the sheets were so stained with various bodily fluids. Everything was smelling of old cigarette despite the room being 'non-smoking'.The couch and chair were old and stained, same for the curtains. Overall hated this experience, my pyjama was smelling of cigarettes after 1 night in this bed.

Comfy, large room. I think we got upgraded to a better room (for non-smoking).Friendly staff.Good (paid) transport from the airport.

Disappointing breakfast for a 4 star hotel, this was not what we expected. The food is not heated. And the taste and variety needs to be improved, even my fresh prepared omelet was not tasty.

Clean modern spacious rooms. Large swimming pool. Close to downtown area very helpful staff

Rooms at the front facing the road can get noisy due to a nightclub opposite. Always insist on a room at the back if you want a peaceful night sleep

Everyone was very friendly. The facilities were excellent, including the swimming pool. room was comfortable. food in the restaurant was Excellent especially the buffet. Who would definitely stay here again while transiting to Bunaken Island?

I slight odour of cigarettes in the hallways and the room even though we’re on a non-smoking floor.

The staff was really helpful, great service. Our room is large with a comfy kingsize bed. The breakfast has a large variety of dishes ranging from western to Indonesian. A small but nice swimming pool, when we lay down for a few minutes one of the staff handed us a large towel. Overall, great experience and very clean.

Although the rooms are non smoking, you could smell in our bathroom that of one the guests is smoking and you could smell it in our bathroom. Not alot, but still. Furthermore the room is not soundproof you could hear the traffic, we stayed on the 8th floor.

Large rooms, clean, nice staff

There is a nightclub in front of the hotel with music and noise from the motorbikes until early morning. Noise reduction windows would be a benefit

Loved this place, rooms very nice and modern and clean hotel nice and lively

This is a great hotel. Staff were extremely friendly, attentive and helpful. Restaurant served high quality food at a very reasonable price. Nice little deli/supermarket across the road. Fairly close to everything - harbour, shops, etc.

Karaoke music pumps out downstairs/next door (?) on a weekend. We specifically asked for a quiet, non-smoking room and were put up on the 9th floor. Far enough away from the music to have a peaceful night. Not a big issue, and everything else was excellent.

The staff were exceptional with their service and care in accommodating our large family group of 10 people; 2 children, 2 teachers, 4 adults and a senior citizen. Three generations of our family travelling to return to our ancestral home of Sulawesi. They also helped organise our day tour to Bunaken, and all airport transfers.

Staff are polite and helpfulLocation is strategic and near from supermarket, KFC, Local Food.High Security with access key for elevator

Room size was large and it was clean and comfortable.

location

stayed in mini suit 721, heard noices at night like some one rolling a drum, working

The service was great, the food in the restaurant tasty, they have a gym and a large pool, nice view of the city and a reliable driver. In the evenings there's live music in the lobby, which was amazing!

The windows cannot be opened. It would be nice to be able to adjust the air conditioner by myself. It is only possible to ask at reception to deactivate it completely.

Typical business hotel But arriving late there was no room service apparently for some technical problem with the kitchen

The location is not good

Food was interesting, okay. Staff was unable to recommend anything to do for an afternoon around Monaco. No alcohol available, which was a surprise

Room service was good, the lobby was nice, and the front door staff was extremely nice.

The floors in our bedroom were filthy. My feet would be black after coming out of the shower. There was also a lingering cigarette smell on our floor.

Good place to stay in manado with a Pool and helpful staff

The staff was extremely helpful as we arrived early before check in and got us a room and upgraded it at no charge

A very comfortable hotel with everything you need to relax from the hectic city of Manado. A well-kept pool, great massage, good food, comfortable beds, best staff.

This is a comfortable and friendly hotel with, in our case, a clean and well-equipped room with a great view of the city and mountains. The breakfast is very good with lots of choice.