3.5 Star Hotel

The WIN Hotel Surabaya

Jl. Embong Tanjung No. 46-48, Surabaya, Indonesia View Map

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The WIN Hotel Surabaya photo 2
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The WIN Hotel Surabaya

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About

The WIN Hotel Surabaya provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Surabaya.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, bottled water, a coffee or tea maker, instant coffee and instant tea is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at The WIN Hotel Surabaya. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at The WIN Hotel Surabaya.Unwind and conclude each day delightfully by stopping by massage and spa, ensuring a soothing experience.

13 Reviews

7.0Good
Cleanliness
6.0
Staff
7.0
Location
8.5

What Guests Say

  • “Facilities are ok, staff helpful, the location consider central city, easy to going anywhere”
  • “The location is good, walkable distance from the train station. The staff were very helpful with us arranging transport to Malang as the…”
Show 13 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Spa
  • Accessible Rooms / Facilities
  • Free Breakfast
  • Airport Shuttle
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Game Room1/4

Game Room

205 sqft • 2 Single

  • Accessible toilet
  • Air conditioning
  • Bath or Shower
  • Bathtub grab bar
Basic Room1/4

Basic Room

205 sqft • 1 King

  • Accessible toilet
  • Air conditioning
  • Bath or Shower
  • Bathtub grab bar
UNIC Queen Room1/4

UNIC Queen Room

205 sqft • 1 Double

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Body soap
Suite1/4

Suite

410 sqft • 1 Double

  • Air conditioning
  • Bath or Shower
  • City view
  • Closet
Deluxe Suite1/4

Deluxe Suite

614 sqft • 1 Double

  • Air conditioning
  • Bath or Shower
  • City view
  • Free Wifi
Basic Twin1/4

Basic Twin

205 sqft • 2 Single

  • Additional toilet
  • Air conditioning
  • Bath or Shower
  • Bathtub grab bar

Room Details and Photos

Room Amenities

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    What Guests Loved

    7
    Good

    Based on 13 reviews

    Location

    8.5

    Cleanliness

    6

    Staff

    7

    Overall Quality

    5.8

    Pros +

    • Facilities are ok, staff helpful, the location consider central city, easy to going anywhere
    • The location is good, walkable distance from the train station. The staff were very helpful with us arranging transport to Malang as the trains were fully booked. Good sized room with small desk.
    • We chose this hotel because of its proximity to the railway station as we had to catch a train early morning. We enjoyed the fact that it was located in a quiet street and we could rest in the night. In spite of renovations the hotel was undergoing in that period our stay was comfortable. The room and bathroom were very clean and the staff was very helpful. I would definitely stay there again.

    Cons -

    • Nothing particular
    • Be aware the hotel bottom levels are still under construction. Reception is on the 3rd floor. There were banging noises during the night (not sure what they were).
    • The room could be bigger.
    Business Traveler (1)Solo Traveler (2)Traveling as Couple (6)Family with Young Children (3)Family with Teens (1)Senior Traveler (12)Group Traveler (1)Total (16)
    8DavidPosted on: 8-7-2023

    Facilities are ok, staff helpful, the location consider central city, easy to going anywhere

    Nothing particular

    7ShanePosted on: 12-24-2022

    The location is good, walkable distance from the train station. The staff were very helpful with us arranging transport to Malang as the trains were fully booked. Good sized room with small desk.

    Be aware the hotel bottom levels are still under construction. Reception is on the 3rd floor. There were banging noises during the night (not sure what they were).

    8Anna.plPosted on: 10-29-2022

    We chose this hotel because of its proximity to the railway station as we had to catch a train early morning. We enjoyed the fact that it was located in a quiet street and we could rest in the night. In spite of renovations the hotel was undergoing in that period our stay was comfortable. The room and bathroom were very clean and the staff was very helpful. I would definitely stay there again.

    The room could be bigger.

    7Wabbit23Posted on: 9-16-2022

    The location was superb. Close to shopping malls, cafés and to the main railway station which was only a 15-min walk.

    Upon arrival I realised that the hotel was under renovation. First I thought it was closed. The security lad said the entrance was through the garage and reception was on the 2nd floor. You could hear the maintenance work during late hours too.

    6AndreiPosted on: 9-9-2022

    Good price and perfect location. Staff was always very kind!

    Stained towels and bed sheets, no hairdryer, lobby floor was in renovation so we had to access the hotel through the basement.

    7AdamPosted on: 1-20-2025

    Good

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Spa

    Food & Drinks

    • Free Breakfast
    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsGuests age 1 and older are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Managed by a private host

    Location

    The WIN Hotel Surabaya

    Jl. Embong Tanjung No. 46-48, Surabaya

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