About
Experience an abundance of unparalleled facilities and features at Franks Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel.Discovering Surabaya becomes even more accessible, thanks to the taxi amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available. Reception assistance is offered at the hotel featuring concierge service.Craving relaxation? Make the most of your stay at the Franks Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found.At Franks Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, bottled water, instant coffee and instant tea is available to cater to your requirements when desired. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Enjoy an entertaining evening with your fellow travelers at the hotel's bar.
9 Reviews
- Cleanliness
- 6.0
- Staff
- 7.5
- Location
- 7.0
What Guests Say
- “Water heater working well. The room is clean. Receptionist is very cooperative.”
- “The very strategic location meet with my requriement, many food seller around the hotel, thankfully parking area is always available…”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Kitchen/Kitchenette
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe Suite
- Accessible bath/shower
- Air conditioning
- Bath or Shower
- Body soap
1/4Deluxe Twin Room
- Accessible bath/shower
- Air conditioning
- Bath or Shower
- Body soap
1/4Grand Deluxe
- Air conditioning
- Bath or Shower
- Complimentary coffee
- Complimentary drinking water
1/4Deluxe Double Room
- Accessible bath/shower
- Air conditioning
- Bath or Shower
- Body soap
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What Guests Loved
Based on 9 reviews
Pros +
- I like the location
- Water heater working well. The room is clean. Receptionist is very cooperative.
- The very strategic location meet with my requriement, many food seller around the hotel, thankfully parking area is always available when I need it. Staffs are very friendly and helpful. Room is relatively clean.
Cons -
- I didn't like the cleanliness, and it's noisy during the night.. like the sounds of laundry or they repairing something
- Mostly room except room in the corner, don’t have physical window. Wi-Fi didn’t work on the first, second and third floor at the time I stayed
- They don't provide breakfast and amenities, only clean towel, quite heavy traffic in front of hotel, be careful when you're crossing the road and my room is a little bit odorous like no one's staying for so long but overall still acceptable.
I like the location
I didn't like the cleanliness, and it's noisy during the night.. like the sounds of laundry or they repairing something
Water heater working well. The room is clean. Receptionist is very cooperative.
Mostly room except room in the corner, don’t have physical window. Wi-Fi didn’t work on the first, second and third floor at the time I stayed
The very strategic location meet with my requriement, many food seller around the hotel, thankfully parking area is always available when I need it. Staffs are very friendly and helpful. Room is relatively clean.
They don't provide breakfast and amenities, only clean towel, quite heavy traffic in front of hotel, be careful when you're crossing the road and my room is a little bit odorous like no one's staying for so long but overall still acceptable.
No breakfast,
No like
Ok
Poor
Very good
Amenities & Policies
Amenities
Food & Drinks
- Kitchen/Kitchenette
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 1:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Infants 0 to 2 year(s) stay for free if using existing bedding.(baby cot/crib may be requested directly from the property). Children 3 to 11 year(s) stay for free if using existing bedding. Guests 12 years and older are considered as adults. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Jalan Mulyosari No. 37, Kenjeran, Surabaya
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