2 Star Hotel
Hotel O Menjangan Residence at Citraland 1
1, Jl. International Village 2 H2 No. 1, Sambikerep, Surabaya, Surabaya, Indonesia View Map
1/74About
Experience an abundance of unparalleled facilities and features at Hotel O Menjangan Residence at Citraland 1.Maintain seamless communication using the complimentary Wi-Fi at hotel. Car hire offerings at the hotel enhance the ease of discovering Surabaya. For visitors traveling by automobile, complimentary parking is available.Craving relaxation? Make the most of your stay at the Hotel O Menjangan Residence at Citraland 1 with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.At Hotel O Menjangan Residence at Citraland 1, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, a refrigerator is available for those moments when it seems necessary. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience.
9 Reviews
- Cleanliness
- 3.6
- Staff
- 6.9
- Location
- 7.0
What Guests Say
- “it is close by to US consulate”
- “Staff was excellent. Andrew was very helpful.”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe Double Room
- Air conditioning
- Bath or Shower
- Desk
- Fan
1/4Standard Double Room
- Air conditioning
- Bath or Shower
- Closet
- Complimentary drinking water
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What Guests Loved
Based on 9 reviews
Pros +
- it is close by to US consulate
- Staff was excellent. Andrew was very helpful.
- nothing. when I entered the room there was a horrible smell there. so I decided to leave
Cons -
- that was not a room, that was barn. Pictures on booking are different. Don’t trust them. And it was so dirty bed sheet, so I have doubts they ever change it. All bed-clothes, including broken pillow covers, were changed after my request. But this is completely non respectful to give room in such condition and not corresponding to the pictures.
- bathroom could have been a bit cleaner.
- well, before we arrived I’ve got several emails saying that they can’t use my card. anyway we arrived and paid in cash, but when I saw the room I was horrified. and the smell was disgusting. the receptionist told me that all the rooms are like this. so we decided to leave. the receptionist refunded me and recommended another hotel. so we left. in a few days I received an email saying that they charged me. I know it’s 9 dollars but still, I decided to check. it occurred so that they charged me twice. so I asked the refund, but they keep on saying that I was charged and that’s it. when I contacted the services, they told me to call to booking. I did, hopefully I will get my refun. if not, really, they are 9 dollars, you can eat them.
it is close by to US consulate
that was not a room, that was barn. Pictures on booking are different. Don’t trust them. And it was so dirty bed sheet, so I have doubts they ever change it. All bed-clothes, including broken pillow covers, were changed after my request. But this is completely non respectful to give room in such condition and not corresponding to the pictures.
Staff was excellent. Andrew was very helpful.
bathroom could have been a bit cleaner.
nothing. when I entered the room there was a horrible smell there. so I decided to leave
well, before we arrived I’ve got several emails saying that they can’t use my card. anyway we arrived and paid in cash, but when I saw the room I was horrified. and the smell was disgusting. the receptionist told me that all the rooms are like this. so we decided to leave. the receptionist refunded me and recommended another hotel. so we left. in a few days I received an email saying that they charged me. I know it’s 9 dollars but still, I decided to check. it occurred so that they charged me twice. so I asked the refund, but they keep on saying that I was charged and that’s it. when I contacted the services, they told me to call to booking. I did, hopefully I will get my refun. if not, really, they are 9 dollars, you can eat them.
Nothing. Literally, nothing is good about this place.
The room was very dirty, not the one I booked from the photos in listing. The cigarette smoke was the first thing I smelled while entering in the room. The bathroom was just disgusting, and very very dirty. There was NO TOILET PAPER!And if course no shampoo, no water. The room was just on the side from the administration counter, so the light from the hallway was turned on the whole night and the room was illuminated the whole night as a result.The staff doesn't speak English, at all.When I said that this is not the room I booked, he told me that they are "this room upstairs, and they are all full".
The staff (Andrie) is cooperative.... Parking is avalable,,,
The bathroom is dirty & stink. The room need a little more space for a chair & placing suitcase/bag....
It is in a great location, a quiet neighborhood near tons of restaurants.
It's FILTHY.
The rooms and facilities
Bad
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
- Refrigerator
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Infants 0 to 2 year(s) stay for free if using existing bedding.(baby cot/crib may be requested directly from the property). Children 3 to 5 year(s) stay for free if using existing bedding. Guests 6 years and older are considered as adults. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
1, Jl. International Village 2 H2 No. 1, Sambikerep, Surabaya, Surabaya
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