3.5 Star Hotel

SunPalms Motel

160 Gladstone Road, Rockhampton, Australia View Map

SunPalms Motel1/15
SunPalms Motel photo 2
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SunPalms Motel

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About

Offering an outdoor pool and an on-site bar with billiards and darts, SunPalms Motel is located in Rockhampton. The motel is a 12-minute walk from Mater Misericordiae Hospital and a 13-minute walk from Rockhampton Train Station. It is a 7-minute drive from Yeppen Lagoon. All air-conditioned accommodations also includes a microwave, refrigerator, toaster and a kettle. A flat-screen TV is also provided.

269 Reviews

8.1Very Good
Cleanliness
8.4
Staff
8.9
Location
8.7

What Guests Say

  • “We booked the family room... had 2 large double beds and a single bed. I loved that we could all sleep together in one room. The…”
  • “Everything! The friendly, professional staff, the amenities. Super clean and comfy bed. Loved the shower! Bonus was being able to park…”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

Standard Room1/4

Standard Room

431 sqft • 1 Queen

  • Air conditioning
  • Bath or Shower
  • Body soap
  • Carpeting
Queen and Single Room1/4

Queen and Single Room

431 sqft • 1 Single, 1 Queen

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Body soap
Family Room1/3

Family Room

431 sqft • 1 Queen, 2 Single

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Body soap
Double Queen1/1

Double Queen

2 Double

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.1
    Very Good

    Based on 269 reviews

    Location

    8.7

    Cleanliness

    8.4

    Staff

    8.9

    Overall Quality

    8.1

    Pros +

    • We booked the family room... had 2 large double beds and a single bed. I loved that we could all sleep together in one room. The bathroom, and walk in wardrobe were spacious. The room had everything we needed for a comfortable 1 night stay on our road trip from Cairns QLD to Leeton NSW.Joseph at reception was extremely helpful!
    • Everything! The friendly, professional staff, the amenities. Super clean and comfy bed. Loved the shower! Bonus was being able to park my Maloo right outside my door!! ?
    • Well loved rooms, very welcoming staff

    Cons -

    • The Fitzroy water levels were rising... perhaps a map or some notice to let us know that we had nothing to worry about. I was worried about flooding.
    • The mattress and doona could have been better
    • Room 15 had no hot water I had to chase up to get 2 bath towelsAlthough the restaurant was a STAR member no normal discount - the chicken parmi was good but the cabonara was inedible
    Business Traveler (38)Solo Traveler (47)Traveling as Couple (61)Family with Young Children (46)Family with Teens (1)Senior Traveler (1)Group Traveler (13)Total (338)
    10MaybellynPosted on: 1-28-2026

    We booked the family room... had 2 large double beds and a single bed. I loved that we could all sleep together in one room. The bathroom, and walk in wardrobe were spacious. The room had everything we needed for a comfortable 1 night stay on our road trip from Cairns QLD to Leeton NSW.Joseph at reception was extremely helpful!

    The Fitzroy water levels were rising... perhaps a map or some notice to let us know that we had nothing to worry about. I was worried about flooding.

    10DeborahPosted on: 4-8-2025

    Everything! The friendly, professional staff, the amenities. Super clean and comfy bed. Loved the shower! Bonus was being able to park my Maloo right outside my door!! ?

    10AngelinaPosted on: 3-18-2025

    Well loved rooms, very welcoming staff

    The mattress and doona could have been better

    5KarenPosted on: 3-9-2025

    Great bed and complimentary beer was most welcomed along with be cold water in the fridge - quiet room even though the motel is located on a busy street

    Room 15 had no hot water I had to chase up to get 2 bath towelsAlthough the restaurant was a STAR member no normal discount - the chicken parmi was good but the cabonara was inedible

    8FrankPosted on: 3-8-2025

    Great location, no road noise at night, clean room, aircon works well, great lighting and powerpoint access, shower in the bathroom works well, loved the toiletries, soft towels, complimentary water, drink coupon, had a nice meal at the restaurant, friendly staff, great value for money.

    The bed could be more comfortable, the TV could be larger, I would like some milk in the fridge for coffe/tea.

    10AmandaPosted on: 2-27-2025

    Every time I stay here, it’s always clean, the beds are comfy and I love the undercover parking areas in front of your room that help to keep the room dark!

    5TanyaPosted on: 2-12-2025

    Bed was comfortable - room was clean

    Overpriced for what the room is. No breakfast facilities offered. Hotel not opened on the Saturday lunch time or Sunday at all - no meals available. Bedspread incredible heavy and uncomfortable.

    8VenessaPosted on: 1-7-2025

    Easy access, ample PowerPoints for recharging our devices

    No blankets that I could find, just the bedspread

    10LynettePosted on: 1-1-2025

    The follow up that my accomadition was booked and ready , being a women , solo , and a senior thats so important. Close to a shop , good outside lighting so easy to see unit ,number parking bay .reception gentleman was so efficent and helpful., Motel area where i stayed ,neat a tidy and well maintained rooms large , and just so impressed with the ensuite clean ,bright .

    That I was only staying 1 night I m not a fan of taking inside photos .

    7PhyllisPosted on: 12-30-2024

    It was conveniently located , we were put in one of the last rooms so we’re away from any road noise , we asked could we check in any earlier then 2 and they let us in at 12 which was awesome as we had my 2yo with us and he was tired by then , the bathroom and closet were huge and so was the room , would definitely stay here again

    The pool is need of upkeep but on one of the hottest days it did the job and was quite good to swim in , one of the beds would nearly sink to the floor when we got in it and the shower door doesn’t shut properly

    8LisaPosted on: 12-29-2024

    It was lovely, clean and roomy, we had no neighbours so was very quiet. The shower had shampoo/conditioner all in one and a shower soap too, the sink has hand soap, they all smelt great! The pool was great and has a lip the whole way round the pool so if little ones go to deep they can hold onto the lip until you reach them. The parking is amazing!

    The single beds weren't very comfortable pretty hard actually I woke with a very sore back. The mini fridge freezer had iced over so the fridge wasn't cold. Had to defrost it so the fridge would work.

    10JuliePosted on: 12-21-2024

    Spacious. Very clean. Great location. Excellent value

    10ValeriePosted on: 12-9-2024

    Very welcoming staff and the room was exceptionally clean. The beds were very comfortable too. The room was very large compared to most I have stayed in as well.

    9MalcolmPosted on: 11-24-2024

    Not many accommodations locations provide a washer towel in the bathroom anymore. It may be a little thing, but it is an added extra when you don't want to use a hand towel to wash yourself in the shower.

    Not much...but the fridge ice compartment was blocked up and the fridge door open when i got to the room. Took a while to cool down the temperature in the fridge.

    10BradyPosted on: 11-16-2024

    Staff were accommodating and very friendly, and facilities were family friendly and great location.

    10WaynePosted on: 11-14-2024

    Warm and welcoming staff, clean spacious rooms, awesome meals and cold drinks. No need to go out, this motel has everything.

    6DeborahPosted on: 10-28-2024

    enough beds in one room for three singles

    there were no towels at all. we came back to our room late for a shower and no towels in our room and too late to get some. we were forced to use our clothes as towels. also the walls are thin. we could hear child crying in the next room.

    6BonitaPosted on: 10-20-2024

    Great location with a really good restaurant, parking spots are nice and big, staff were amazing

    The room had a bit of a dusty/ Smokey smell?Single bed was hard, double bed was ok.

    8JasonPosted on: 10-20-2024

    Excellent facilities in room kids enjoyed the pool after a long day driving and very comfortable beds so we slept in the next morning we woke up refreshed for another day of travelling will definately stay again in the future.

    10TriciaPosted on: 10-19-2024

    Comfortable, clean rooms with excellent caring staff

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Kids' pool
    • Outdoor pool

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Accessible parking

    Health & Safety

    • Health Services
    • Daily disinfection

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible toilet
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities
    • Lower bathroom sinks available

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Guests under the age of 18 can only check in with a parent or official guardian.

    Location

    SunPalms Motel

    160 Gladstone Road, Rockhampton

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