Palais Ommeyad Jacuzzi Suites & Spa

Very friendly staff. Good location and easy parking.

Rooms are a bit outdated but the location makes up for it.

This is a beautiful old grand dame of a hotel, and the staff are incredible. The location is at the back of the medina but is very accessible by car, making it a good place to stay to have both access to the historical souks etc as well as easy access in and out by car. The restaurant has great food and drink (including wine etc.). Our two suites were on the ground floor next to each other and were quite large and comfortable. Mine had an actual hot tub (not bath tub) in the room. The couch and chairs in the living room were comfortable.

Nothing - great stay.

Excellent quiet location. Bed was very comfortable and the room was incredibly quiet. I made the reception staff aware of a medical condition, and they were more than accommodating and incredibly kind. Dinner in the restaurant was very good.

This hotel gets full marks for its excellent staff. Very friendly and helpful...!

Lots of overdue maintenance, poor plumbing etc. Some rooms little or no daylight or view. Overall, does not meet 5-star standard. There is plenty of construction going on around the hotel which really compromises its location, both visually and practically. Staff attitude & excellence save the day, as does the excellent restaurant with great food and wonderful traditional live music.

It was a very pleasant staying. People were friendly and willing to support. Unfortunately there is a huge restoration of a nearby hotel going on and everything around is a little messy. Breakfast was very good and pretty various compared to the standards in Morocco.

The staff absolutely went above and beyond; my 9-year-old daughter got a little hurt on our vacation, enough to need some medical attention, and the amazing woman at the reception helped us arrange an appointment with a doctor to get the medicine she needed and had a porter travel with us to the clinic. Everyone was so sweet, I was so so grateful!! Also the rooms are huge, the location is very central and close to the markets, the view from the terrace is fabulous, and the breakfast was quite good.

We visited in februrary so it was still a bit chilly out, and unfortunately could not use the pool, a heated pool would have been lovely! Also the cold water source for the hot tub in the room seemed to be broken, so the hot tub only filled with burning hot water. This made it difficult to use.

- Nice Staff- Great view from the restaurant- Live music at the restaurant

- tired facility- on going construction- round bed

The room is really clean and spacious, and they serve a decent breakfast with a nice view on the city. Excellent service, the team work really hard as a family to satisfy the customer. Special thanks to Eman for her continued support!

I may be nitpicking here: The toilets needs bidet (shatafa), an additional trash bin in the room would be great, a central heating system for the room would be great, and a bigger TV. The location is near Guissa Gate, which is a bit far from centre of Fes, but it is quiet and a walking distance from the old market.

Absolutely amazing!!! Just come come come you won't regret it LOL. The suite is beautiful and spacious, Very good location and good view of the whole medina city at the restaurant,enjoy the sunset . Hotel room is better than the pictures shown here. From the gate to the parking lot,When you arrive , call the hotel, the traditional well-dressed bell-boy would take you to the parking lot and help take your luggagel . At the Reception，Fatima is absolutely helpful and friendly and happy, And also the manager. They impressed me a lot. I will surely come next time. They are all happy person. We even make friends LOL... thank you all

We loved everything about the property. The location was minutes walk from the old city. Breakfast was served upstairs with an amazing view of Fez. The staff were all just so wonderful.

There was nothing that’s we didn’t like. All amazing.

Fantastic riad in medina good located excellent suit very clean and very good break fast the staff was extremely kind and helpful. We thank fatima zahra for his great hospitaly

Hello, I checked in on February 8th, Gaoming, staying in Room 301 for 2 nights, but I may have lost one of my jewelry, I put the photo in the back, if you find it, please reply to the email, I would like to ask you to help me mail it back to China, thank you very much,my email is [email protected]

The room was pretty big

Old, bathroom was old, not modern, the windows were not closing and there was a wedding in the hotel, super noisy.

We loved everything about this property, The rooms were beautiful and spacious. The staff was courteous, and location was perfect. I loved the Moroccan decor, the tea, and food was excellent! I would definitely come back to this hotel.

Palais Ommeyad Suites & Spa establishes a benchmark for hospitality excellence, seamlessly fusing impeccable service with an enchanting location in the heart of the Fes Medina. As the dedicated organizers of Cultural Morocco Tours, we enthusiastically endorse choosing this establishment for your stay. It consistently maintains its standing as one of our top-tier booking recommendations, guaranteeing an impeccable experience for our discerning guests.

Inside the Medina, large room

Hotel is old. Not worth the price. Newer and nicer hotels for the same price. Not worth it

This is a very beautiful hotel. Fantastic art work and tasteful interior design everywhere.Staff was very helful and spa was an extraordinary experience. Spotless celan. we will remember our stay

This is a very beautiful hotel. Fantastic art work and tasteful interior design everywhere.Staff was very helful and spa was an extraordinary experience. Spotless celan. we will remember our stay

Excelent rooms, very spacious and comfortable. Staf was very friendly.

staff were very pleasant.

Credit card machine not functional.Sink in second bathroom not working.Mould on tiles in bathrooms.Room TV did not have Bein Sports.No coffee in rooms.