Palais AL Firdaous

We are very impressed with the building its so beautiful, old and very detail art works Breakfast are awesome Staff and door guard are friendly and helpful

It was a amazing place with unique atmosphere, but a bit falling apart building. The staff was really friendly and helpful, although not everyone could communicate in another language. They did our laundry for free. We could choose room based on our preferences after they showed us every available options.

There was dust everywhere and the pool wasn’t clean.

Great breakfast, location, amazing staff, and overall beautiful and authentic riad. Gorgeous property, all the staff were incredibly attentive, and even packed breakfast takeaway boxes for our 5 am flight!

No dislikes but it is an old building with many winding stairs, gorgeous property but be prepared to bring your back up and down stairs.

Staff, decoration and location

Cold in the common areas, the breakfast was underwhelming

A Riad with amazing rooftop view, extravagant interiors, very professional & dedicated staff (Mustafa) made it a good stay

had a lovely large room with large balcony over looking the city of Fes. The decor was like something out of Arabian Nights...Courteous and helpful staff ensured that an initial disappointment at the room we had been given was speedily rectified to one that exceeded our expectations...we were staying six nights, so it was important to us to have a decent room .

"I recently stayed at this hotel, and I must say it was an incredible experience. The staff was exceptionally friendly and attentive, making sure all my needs were met. The rooms were spacious, clean, and beautifully decorated, providing a comfortable atmosphere. The amenities offered were top-notch, and the location was perfect for exploring the city. I highly recommend this hotel to anyone looking for a wonderful

The staff was great, the place is beautiful

Location...it felt so detached from the rest of the area, a little closed off actually. My bed was so uncomfortable and very hard.

The decor was beautiful. The bed was alright. I enjoyed the look of the facility. Breakfast, although it was hot and fresh, it was mediocre. The orange juice was fresh, and I appreciate it.

The bathroom had no air circulation. The tub didn't drain well.

The riad is inside the medina close to one gate and to a parking lot. So easy to reach with carry-on.

We are disappointed overall. The hotel looks like its falling apart and its not really clean. The garbage can was not even emptied in the room when we check-in.Staff are smilling but they are slow and not that helpful.Breakfast looks big but its not tasty.

The place is historical indeed! The feeling is like living in real Moroccan house, which is true. The place gives a lot of imagination and new experience. Helpful stuff and a lot of freedom, I mean you can choose breakfast time and check out is not on the morning.

If you arrive in night it might be a bit difficult to find even if it’s minute from the gate of old town.

While unassuming from the outside, the inside of the property was so so beautiful. The lobby and terrace were gorgeous. Our room was stunning and we had a modern shower, which was incredibly nice.

The pool wasn’t much of a swimming, more like an outdoor bathtub.

Stunning Riad with helpful staff and very comfortable public and private rooms

The ryad was amazing ?Very clean it makes you feel at home.Delightful rooms very spacious comfortable and large beds. Terrace with a beautiful view.

All the staff friendly kind and professional. Nora?Meryam?Monia? forever in my heart ❤They always available to help you and do their best as long as the customer is happy.. Well done girls ??

A really old Riad. The lounge and plunge pool area typical for Morroco and breathtakingly beautiful. The staff were a delight and happy to help in any way they could. The beds large and comfortable. Towels and bedding changed very regularly. Plentiful breakfast if a bit stodgy (would have liked some fruit). Staff very willing to arrange trips out.

I think our groups expectations, based on the confirmation of booking page, were extremely high. Reality brought us back to earth and the facilities reflected the aura of age. ´Having slept on our dissatisfaction we settled in well and by the end of the week had got quite fond of the place and staff. Need to be mobile to manage to get into the shower. Toilet seat shaky and toilet roll holder not capable of holding a toilet roll. Things stated as available seemed to be missing: safe, kettle, iron etc., hairdryer provided on request. The Riad itself is on the edge of Medina and at night limited eating places, cafes etc. The new town does provide more choice at reasonable prices.

The riyad is very nice and the stuff is very friendly and helpful

The location quiet far from the blue doodle

Beautiful riad, hot breakfast served in mini tajine complete with the mint tea, right there next to marble fountain, surrounded by delicate details and rich colours... Rooftop sitting area overlooking the city.

The narrow stairs to level 4 ?

The original architecture

Poor management, dirty, no ventilation in the bathroom and a room that was inhabitable and we were forced to share one room for three adults. We Cancelled the single room and where not compensated enough for the agravtion.

It is very traditional and beautiful Riad. The architecture inside is splendid. The room decor is also very nice. The staff greeted us with Moroccan tea on our arrival and also Guided us the way to Madina. which is 10-12 mins walk. For one of the room, the Ac was not working. So they changed the room for us and it was very comfortable too. Breakfast was really nice and fulfilling. Egg omelette with meat in it was something that we were only served at this place. And it was delicious. The pool area is lovely as well for a swim and relaxation.Overall great place with mesmerising architecture

staff does not understand english well. Had to use Google Translate but thats ok. the internet was slow as well. But it works most of the time.can’t complain much on that.

historical building

Noone speaks English, different location than shown on the map, pool small and dirty, room without windows