Riad Shaloma

The staff. They were courteous, helpful, and friendly.

friendly staff, very attentive and knowledgeable about the area. arrived late at night and they met me road the street to walk me to riad. breakfasts and dinners were very good. nice rooftop.

pillows were very uncomfortable

Nice location in the old city. The accommodations were excellent. Breakfast was delicious. Omar met us on our arrival, told us the does and don’t of visiting Marrakech. All of it great advice. I had a lovely time there.

It was challenging to find initially but once I figured it out it was alright.

The staff is very friendly and helpful. The locations very good. It was clean and very nice. The breakfast was good. It has a nice rooftop.

The staff were very accommodating. Meeting us at the gate and explaining how not to get lost was great. Breakfast was always fresh and filling and the meal we had on new years eve very tasty. It was a short walk to the souks. Omar even went to buy us a pack of playing cards when we asked if he had any.

We had a couple of extra services, such as airport trips and a run into the Atlas Mountains. It wasn't until we left that I was told these needed to be paid in cash. I was not allowed to pay by card. Even though I had paid the riad electronically. This was not helpful. It cleared out the last of my local currency, Euros and Sterling. It was winter but it was hard to get the room warm and stay warm at night. We made use of the extra blanket and kept the air conditioning on hot.

Staff is very nice and friendly. Nice hotel and room

Breakfast starts a bit late at 8:30

Really enjoyed my night at the Riad. The host was super friendly and helpful. The three course dinner was delicious.

No complaints.

Clean and spacious courtyard, and pleasant decor.

On the first night, we were placed in a room right next to a busy road or internal street, which was very noisy until 4 a.m. The window wasn’t shutting properly, allowing the noise to come in, so we couldn’t sleep at all. We were given a room replacement the next day, and the new room was much quieter. However, both rooms had old and noisy air conditioning units, and there were significant issues with hot water and water pressure in the taps.We also booked a taxi through the riad, but when we arrived at Marrakesh airport, the taxi driver was not there. We had to contact the owner, unsure if the booking had been forgotten, even though we had confirmed it the day before.

The property was located very close to the main attractions. Our stay was brilliant, we were looked after by Hamid who was nothing short of excellent, he went above and beyond to ensure we were comfortable and had everything we needed during our stay. If ever we needed any assistance, he was available day or night, and our time in Marrakech would not have been the same without his help. We can’t thank him enough for all of his hard work, it was an absolute pleasure to stay here and we would not hesitate to recommend this Riad to our friends and family.

Umar was an amazing host. He was extremely kind to us, helped us with our bags, looked after our bags when we went to Mergouza and always fed us tea!

I wish we were told that we get free water bottles earlier because we spent a lot of money on water. The breakfast was yummy but not much of a variety (had the same food everyday) but maybe because this is the traditional Moroccan breakfast and we aren’t simply used to it. The toilet was broken and it was hard getting hot water. Also was surprised that there wasn’t a bidet and any toothbrush/toothpaste.

I'm not sure if they overbooked the main riad, but the room we stayed in did not match the pictures at all. In fact, when we first arrived they took us to another place entirely, a different riad with different rooms. We were only staying 1 night and really only using the room to sleep in before our flight the next morning, so there was no point in causing a fuss. I think they knew that they made a mistake with the booking, as they offered us the airport transfer the next day for free.

Room was ok, but did not match the pictures as we were not in the main riad. The AC didn't seem to work properly, was on full blast but did not stay cold. I think there is a wiring issue in the room we stayed in, the main lightbulb was blown, and during the night we could see a flash of electricity occasionally when it would short circuit... We tried turning off all the switches, but that didn't seem to help.

Omar was very helpfull with every detail of our trip. He gided us through the most important places to visit and what to be aware of. The riad was our confort point, with all the necessaire conveniences, air conditioning and a perfect place to rest. An absolute point to not forget in you trip is to book a dinner in the Riad! We absolutelly loved it, and must give a special thank you for providing us the best marrocan food experience. Also, we enjoyed the breakfast riad provided. Very tasty. Thank you very much

Nothing to point

Riad Shaloma accommodates a couple of rooms and during our stay was managed by about 3 people. Rooms: The entire accommodation is very traditional and looks gorgeous. The showers, beds, toilets and doors work perfectly. Me and my family were there in the height of summer (July) but it was pleasantly cool due to the air conditioning in the room. Room service is daily.Location: The riad is about a 10-minute walk from the medina and is therefore pleasantly quiet at night. Food: The staff prepare delicious Moroccan breakfasts and offer authentic cay throughout the day. If you don't want to go to a restaurant outside, you can have something cooked for you for an extra charge. Extras: - You can sunbathe on the roof terrace or just sit in the shade on a couch.- The staff are extremely helpful; they organized a cheap taxi for us.- You can always ask for free cold water to drink.

The staff was so friendly and helpful.

The facility and bathroom were not sophisticated, but they were good enough and understandable for the price. It was good enough to stay and I didn't feel uncomfortable.

Omar was very friendly and helpful with booking tours. Provided map direction back to riad. First day out of riad, make sure to bring the business card with directions back to front door as google maps will bring you to back door which no key is provided.Big Moroccan breakfast included.

Bathroom sinks have a slow drainage issue. Bathroom in the middle of 2nd floor was dark and grayish drab color. I booked another room after my desert 2 day 1 night excursion. My 2nd room is in the 2nd floor corner. That bathroom had a window and was brighter (painted yellow).Google maps shows location to the riad's back door. If you use Google maps to get back to Shaloma search for "Riad Des Etoiles" which is the riad next to Shaloma's front door. Or take a picture of the little business card with the map route back to Shaloma (or bring it with you). It will guide you back to the front door, which you will have a key to the riad.

Customer service was great Omar and Hameed were very friendly and helpful Omar and Hameed both came to receive us from outside the old town wall where hotel shuttle had dropped us Hotel shuttle driver Hisham was also very friendly Omar showed us how to get to important historical sites Hameed served us very delicious traditional breakfast

Riad Shaloma is traditional riad in south part of Marrakesh. The guys who run the place are incredible and they are always do their best to make sure you have the best experience. If you need any advice ask the guys and they will give you the best advices. The place is cute and always super clean. the breakfast is cooked fresh every day and make sure you eat dinner at least once in the riad as the the lady who prepares the food makes amazing dishes. We dined in twice. Thanks again guys for all your support when we had some trouble.

It is quite difficult to find the riad especially at night. Mellah area is like a labyrinth of tiny streets which can get quiet dark during the evenings.

Soufianne and Omar made us feel very welcome and helped out where needed. Amazing breakfast. Top points to the lovely friendly lady in the kitchen. Perfect location, quiet area and in walking distance to a lot of the attractions.

Having to leave.

The rooms were clean and spacious and a good breakfast was served. It’s 15-20 minutes from the airport and within walking distance to many locations within the medina. Omar was really helpful and gave us directions and helpful tips to navigate the city.

Omar is the best! Everything we asked he helped us with. He even shows us how to make marrocan tea. Also thé woman is very Nice. Thé food is very good. Thé rooms are Nice. A Nice terras on thé roof. And it's perfect located, not to far from thé centrum, only 10 min walking, but far enough to have no noise. When we ever come back we take for sure the same riad. And all our thanks to Omar.