Grand Mogador Agdal

This hotel has good parking facilities, and the initial greeting is excellent.

This is not a 5 star property. The hot water is intermittent. There is no WiFi in the room, you have to catch it from outside. The tub and tap were broken (hole in walls). No amenities except shampoo/soap. Mogador brand has now been wiped from our lists.

The space. The outdoor space. The outside decorations. The breakfast. The team working by the pool for entertainment. The pool activities. The lobby decoration.

The reception staff. The lady with the long hair was not friendly at all. The mold in the bathroom. The missing shower curtain The broken elevator to go up the rooms The crayon drawing in the room in many placesThe broken shower head The broken creaking bed frame The fact that towels are not provided during the housekeeping clean up but way later The phone to call the reception The reception staff again. Who did not blink when I listed my issues nor attempted to even write them to fake interest.

I like the coffee at breakfast. I like the comforters in the beds. I like the breakfast. I like the gym, I actually felt a burn (they use resistance and not weight machines). I like musical show on stage. I also like the pool games.

Some of the staff was a little harsh and irrational, I get it but still. I found poop under the water slides. One staff member didn’t let me swim in one of the pools with my shirt on because I have a skin condition. The lower level rooms are smelly and old they should be fixed and updated. The slides were not all open and I was really hoping to go on the big slides

Clean, very close to Marrakech downtown, quiet area.

It should be renovated.

Breakfast was excellent.

Carpets are dirty. Hotel staff are ok. Not so good to help get taxis or to guide tourists to visit local attractions.

I didn't like the reception was very could welcoming even when I told him the price is to chip from booking.com he didn't pe attention that I request pool view so he give us very bad room so smells bad he didn't explain to us about breakfast and timing like the other timing of leaving the room for the next day .however staff by the restaurant was very pleasant and welcoming good service . Food need to improve it as I test the sausage was very hard no test at all no omelet station as we use to found it

The breakfast was decent and varied and the pools were well kept.

The hotel is tired and the carpets in the hallwall are old, very dirty and stained. We stayed twice - we went for a week tour of Morocco and the hotel looked after some of our luggagge. The first time we stayed, we were given a suite which was probably the worse room in the hotel. It was dark - only one single light bulb in the chandelier, two small lights in the bedroom and windows were small; dated; filthy dark carpet; safe didn't work; fridge didn't work. We requested a change and were given a smaller but better brighter room. When we returned to the hotel for a single-night-stay the second time, we requested the room we stayed in previously, but inexplicably we were given the room next door. That room had the following problems - safe didn't work, shower didn't work properly, telephone didn't work, no water glasses and insufficient towels. I walked to reception and requested a room change. They put us in the room we had stayed in before. Why our request was not granted in the first place, it seems the reception staff was just being uncooperative.

It's clean, the swimming pool and pool area is always clean . Breakfast was good. For 2 days it was good enough I would stay for very long time . We had a room facing the pool which was amazing , the room was spacious beds were comfy.

The place is beautiful but a bit old . (The room , hall and outside of the hotel ) it could use a little paint and fresh look.

The hotel needs maintenance

Not clean and the stuff not professional

The pool

Bad service the phone in the room doesn’t work the bed no comfortable the TV doesn’t work ?

The swimming pools were the best thing. They have water volleyball and water excercise things going on to keep you entertained. That was the only good thing. My 6y preferred the other hotel which just had a pool.

Not many people speak English.The breakfast is chaos with no way near enough seating and dirty cutlery.Apart form hotel reception, the rooms and hallways are dirty and muddy. Rooms had spiders in and we're very dated. The bathtub looked 20y old with stains in. The shower head didn't work properly. Glad I only spent 2 nights here and switched hotels. Like I said the only good thing was the water sports. Kids show at night wasn't very entertaining if their above the age of 5y.

The Restaurant staff were unbelievable, can't thank them enough, very lovely and accommodating. Especially with my young children.

The rest of the staff were atrocious. The 'DJ' and pool staff were very rude and aggressive. The reception staff spent most of the time taking room service calls and ignoring the requests. The cleaning staff spent most time taking the towels and not returning them, when they did clean, would forget to put covers on and when asked at reception, would ignore until the next day.

Pool is good Close to jamaa lfna

beds are not comfortable at all Floor very oldNot to much choice in breakfast

I liked the buffet as it's varied, the swimming pool because it is clean and large enough to fit all the tastes and finally the helpfulness of all the staff we met.

Well I think that some of the furniture in the rooms is on edge and need to be replaced and innovated.

Room clean and big Staff lovelyThree big swimming pool

Breakfast is very anarchy not organized at allSwimming pool not clean Tobogon not all working only 5/8 are workingVery high temperature during the day July and August not recommended

All the Staff were very professional very nice.Breakfast was great because all the personnel were great as well.Rachid and Lahcen from breakfast personnel, just to name the few all the staff were very nice and responsive with smile.

I don't think I have something negative to say about my overall stay, I had a great time. I think that my next time if I go again to Marrakesh. I will book Aquafun By Grand Mogador Agdal.

Staff were nice

Uncomfortable beds. A lot of aunts all over the place. Dirty plates and glasses in the restaurant

Every think clean the breakfast good also ppl on the reception Fatima and youssef are very helpful and friendly

They don’t have large parcking

I like the service Fatima and Youssef were very nice and they work professionally. This will be always my favorite place to stay in

Location is good for guests who have cars. Clean

The bed was uncomfortable. Water games were not working during our stay at the hotel