La Sultana Marrakech

Beautiful room, Everything was so well kept and clean and everyone was friendly.

The room was very hot. The AC did not work that well at all.

The beautiful atmosphere and ambience is like no other place! Art, sculpture, history and amazing Moroccan architecture make it an incredible stay. The hospitality with the friendliest and most attentive staff. They can’t do enough for you. It’s in a perfect location within walking distance to the Medina and souks and all the sights! We had an unforgettable stay! Luxury at it’s best!6 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️

The staff were friendly

1.We had to shorten our stay due to the presence of cockroaches in the bathroom, which made us very uncomfortable.2.The air conditioning was only available in the bedroom. All other areas were not air-conditioned, which was inconvenient given the hot weather.3.The price we paid was quite high compared to the quality of the service and overall experience.4.The hotel is located in a very crowded and hard-to-reach area, tucked away in a narrow alley that’s difficult to access by car.5- Towels and sheets are worn out.

Fabulous Road in a slightly dodgy area.Tremendous staff, beautiful architecture. Great breakfastThe staff and presentation can be a little bit precious. precious. We like some fun.My charging wires were messy. The staff tidied them individually and put little leather clips on them wonderful really

Tidy touch precious Has to soften them up and smile

Great location, amazing facilities and the service was excellent

It’s a little dark, but that’s the style of the Riad

Original design, beautiful room, friendly professional staff

Hamman treatment can be slightly better comparing with other places we experienced, but nothing really bad at all.

It was all fantastic, especially the restaurant – the food was amazing and everyone was so helpful. Big thanks to Mme Saida! We'll definitely be back.

I loved everything from the hotel . The location is perfect as it’s right next to the old town. The staff are incredible and extremely welcoming and friendly ! I would definitely be back . The spa is one of the nicest spas ever . Can’t wait for my next visit.

Evening meals and breakfast were indulgent and variation of choice was perfect. The service was impeccable and breakfast by the pool made us feel really pampered. The hotel is made of several riads joined together and beautifully restored with exquisitely interesting decor.

Unfortunately our fresh fruits and sweet treats provided on arrival were not kept topped up during stay which was a little disappointing. Mini milk (for tea/coffee) cartons in the minibar were not replenished, we had to keep asking for more. Maybe house keeping could check every day. But that’s nit-picking really!

We really liked how central the location was. Also, the design of the hotel is breathtaking, more beautiful than Bahia Palace for example. They have everything you need: a good restaurant, a spa, pool and rooftop.

* Stunning architecture and design: Intricate details and elegant elements create a truly immersive experience. * Perfect blend of riad charm and 5-star luxury: Authentic Moroccan atmosphere combined with modern amenities. * Preservation of Moroccan heritage: Thoughtful design choices and incorporation of local traditions. * Luxurious amenities: High-quality facilities and services to enhance the guest experience. * Intimate and inviting atmosphere: A cozy and welcoming environment that makes guests feel at home. * Exceptional service: Attentive and friendly staff who go above and beyond to meet guest needs.

the lack of water spray in the toilets. While this may seem like a small detail, it can be a minor inconvenience for some guests, especially those who are accustomed to this feature.

Everything! A magical Moroccan experience in a most beautiful Riad. We were made to feel like family by ALL the staff but special mention to Anas at reception and Muhammed the dining manager. Our room was stunningly fitted out, authentically styled and super comfortable. The breakfast is OUTSTANDING! The pool was a serene place to relax and cool down after exploring the hustle and bustle of the Medina. Obviously not cheap but worth every dollar.!

Magnificent decor. Spaciousness, with authentic Riad floor plan. Staff were attentive and welcoming .Great location in the Kasbah

Facilities, Staff, Room, Dinner

Stunning buildingGreat facilities Extremely friendly & hospitable staff

Spa gets very booked up. Best to book before arrival

The hotel was gorgeous. The rooms were beautifully decorated and such a treat to stay in. Both restaurants were delicious but I preferred the rooftop - a bit more casual and relaxed setting, plus it was outdoors and the staff passed out blankets on chilly evenings. Speaking of which, the service was spectacular. They met every request with confidence, courtesy and patience. They arranged a lovely guide (Mehdi) for my first day exploring the medina. The icing on the cake was my little “to-go” breakfast that was given to me at 5 AM on the day of my departure!

There was nothing I didn’t like.

Exceptional

Limited facilities open later in the evening such as spa, pool and limited food options especially for room service.

Great property. Brilliant Staff .Beautiful Building.

A little dark in the rooms

Beautiful architecture, spotlessly clean, incredible food, and the staff were faultless.

The room and hotel design.. location and so friendly staff