Domaine Des Remparts Hotel & Spa

The staff is so polite and kind. The grounds are beautiful. The rooms are large and the bed very comfortable

The food at the pool is very average. That was a disappointment

Room size, restaurants and staff friendliness

Certain areas needs renovation

It was amazing, the breakfast, the rooms, the gardens, we enjoyed very much

I was planning to take a hamman but it wasn’t available due to power issues, as informed by the staff

Loved the main pool area. Lunch by the pool is very good and staff are all very friendly and attentive. The decor in the main areas and in the rooms is lovely. All light and airy which is perfect for the weather.

Breakfast. There is an enormous amount of delicious food that comes out for breakfast, it was such a shame to see so much food waste - I'm not a fan of buffets, but for breakfast it's so much better so people can help themselves to how much they would like.

Just perfect. The heated pool was a life savior during our stay. The service is impeccable. The rooms are vast and very clean. Breakfast was delicious!

We booked our stay for seven nights and, just before arriving, also recommended this hotel to our friends from Holland, who stayed here two weeks before us. From the moment we arrived, we were warmly welcomed, and we immediately liked the property. Our room was spacious and comfortable, and the location was great, with our taxi driver available daily. The service during breakfast, lunch, and dinner was excellent, and we truly appreciated how hard everyone worked, especially during Ramadan.During our last dinner, there was a small incident, but it was quickly resolved with great care, which we really appreciated. As frequent travelers who value comfort, luxury, good service, hospitality, and great food, we’d like to share a few suggestions for improvement.The fitness area photos on Booking.com show a weight machine, but in reality, the gym only had cardio equipment. Additionally, some of the cardio machines made excessive noise, making them unusable.The quality of lunch by the pool was disappointing and overpriced, which was surprising since the food at your other restaurant was excellent and more affordable. We highly recommend focusing more on the lunch restaurant, especially since there are no alternatives nearby.Breakfast was exactly the same every morning, with no variety. Offering more options would enhance the experience for guests staying multiple days.When we requested a few Moroccan cookies, we were told they weren’t for sale but would be provided. However, we were later charged 90 dirhams without prior notice. Small details like this can impact the guest experience, especially in a location with limited dining options.Overall, we enjoyed our stay. Whether we return or recommend the hotel will depend on improvements in these areas. Thank you for your hospitality, and we appreciate your consideration of our feedback!

The room was absolutely huge and really well decorated. The pools were large and the heated pool was a big bonus in February. The staff were fantastic. The breakfast was the best we have had anywhere on our travels.

Somebody's child had a toilet accident in the heated pool and when we alerted the pool maintenance engineer and then reception nothing was done to clean the faeces from the pool. Guests were left to swim in it. When we have had a similar incident in Lanzarote the pool was immediately closed and the pool was cleaned and disinfected for 24 hours (i.e. how it should be done).

We absolutely loved our stay at Le Domaine des Remparts. Everything was great, the room, the facilities, the staff, the food. And having a heated pool was a big plus!

Fantastic hotel with fabulous facilities and helpful staff. Excellent restaurant and food and great value for money. Spa was lovely too. Needed another few days. Free upgrade to pool view too which was most welcome.

Not too many hotel rooms, so the hotel is a great place to rest and recharge as it is quiet

The spa was not up to my expectations.

Absolutely Stunning hotel. Very clean. The staff and how they treat you is first class 5 star. So polite and friendly absolutely nothing too much trouble. From morning breakfast right through to the evening it’s a pure pleasurable place to be. Lovely location 20 mins out from the old town by taxi In the middle of no where! Nice retreat from the hussle and madness of the city… we would definitely stay again and recommend for couples and families. Rooms are spacious and immaculately clean and well designed. Pool and sunbathing areas are first class.

Great breakfast, lovely room, friendly staff.

The hotel was full which caused a few operational issues with the food service at points, however the management were quick to respond and sorted problems very well and efficiently

Beautiful hotel, our lodge was absolutely perfect and the staff were exceptional. We wanted for nothing while we stayed there and were treated very well. While the hotel is a little out of the main town area this was a bonus as it was a quite oasis after a long dusty day of exploring.

Nothing, everything was wonderful.

The hotel design, the gardens, cosy bedrooms, cute bar lounge, lovely artwork, the pools, and of course the friendly staff — the whole vibe was perfect for a little escape. We can't wait to go back.

Lovely hotel in general, great food and great staff.

There are not many shuttles , so you would have to pay for a taxis most of the times which is quite expensive. 10 to 15 usd per trip is quite expensive for a 15-minute ride.

The staff was incredible, the receptionists, the waiters and the cleaning staff The rooms were big and comfortable The pool area is lovely

Very generous breakfast however it’s repetitive everyday and even the same type of fruit is served dailyThe AC turns off randomly at night

Exceptional holiday experience! Tasty breakfast, high quality restaurant, spacious luxurious suites surrounded by beautiful garden feel like an oasis in such hot and busy city around. Very nice and friendly staff fluent in English and French. Special recognition to Mr. Yassine at the reception and Mr. Jamal at the restaurant for making our family feel welcome and for making our stay in Marrakesh unforgettable.

Very peaceful,The staff were very lovely, Amazing facilities & Yassine at front desk was very kind and super helpful at all times

The ants in the yoga Shala, I was so excited to practice here but there were alot of ants.Something I don’t feel could have been helped unfortunately

Lovely gardens, v useful shuttle service, good facilities, food was good with lovely breakfasts and 2 great pools

Pool bar should stay open longer as a nice place to sitSpa treatments were pricey

The staff were incredible, very welcoming and helpful. The hotel facilities were really nice and weren’t too busy as the hotel has a boutique vibe.

How short our stay was ☹️☹️☹️☹️