Appart-hotel Marrakech Inn

Staff on the rooftop were fantastic. Very friendly and courteous. Could not do enough for us. Breakfast was good.

Building next door so very noisy in the day.

Convenient location of the hotel that is pretty much equidistant from old city and the airport. The location is walkable from the main road. Comfortable beds and overall a very clean hotel.

The price is great the staff is friendly and it's just an overall easy nice place to stay when I'm in Marrakech.

It's good there's nothing not to like. It's not a resort but I wasn't looking for a resort.

We booked this stay just for one night, but it exceeded our expectations! The apart-hotel is big and clean, perfect for families or group of friends. Rooms were big and clean with everything you may need and reception was very nice and kind. Breakfast was good! The location was safe in the modern Gueliz, few steps from the train station and close to the airport and city center by taxi.

Location was good as we needed some place away from the crowd. There was a bus stop near the property. The rooms were spacious. The bathroom was quite small but manageable. Some staff were nice and helpful and some weren’t. The roof top pool (rather a bigger paddling pool) not heated as the water was freezing cold. The paid swimming pool inside (which should have been included in the price) was nice and warm.

Though it was a appart-hotel, there were no washing liquid or fabric in the kitchen. No hand wash facilities in the kitchen. There was only one small elevator for a six storied property. The breakfast was very average but we had same options every day and there was very little or no variation.

The breakfast was superb.. we particularly enjoyed the roasted aubergines. The rooftop restaurant and staff offered great service and food. I particularly enjoyed how polite, warm and friendly all the staff were from the receptionist, cleaners and restaurant staff. How helpful they were to us and how they interacted with our energetic 1 year old. They are very family/children friendly. There were other families there and that warmth was extended to everyone.

There is a step to the lift so had to lift the baby pram, but that is not to do with how well the place is run.

The receptionists were very friendly and the breakfast was quite good. The receptionists helped us with everything we needed.

We hired a shuttle directly from the hotel to take us from the airport to the hotel. When we arrived, there was no one waiting, there was a sign with the name of the hotel, but no driver. They kept us waiting for a long time at the airport and then sent another person who charged us 25€ (5€ more than the agreed price). They gave us no alternative from the reception.The wifi was poorly workingThe walls in the room were badly damaged (photo attached).

Property was well maintained. Clean and tidy. Beautiful room. I was stayed 4 nights in that apartments and i was warty. Breakfast need to improve every day same menu’s otherwise all was good. Great and helping staff

Nathing

spacious rooms, breakfast, the staff,

digger drilling noise next door the only negative. thankfully only during working hours of the day. have to pay extra for the spa.

The welcome at the reception was heartwarming, with smile on the Face of the reception lady. Very nice people welcoming. I even got early check in as flight was early around 11am

Well, I have to say there was work going on just next to the building. The drilling will start around 9:30-5:30 with one hour lunch break. It was annoying if you plan to relax at hotel. Unless you leave morning and retune evening. I also tried to cancel remaining days but it didn’t work, so we had to go out on tours for a night or 2 .

Staff were welcoming and helpful and the spa was amazing

It wasn’t very clean, my rooms phone wasn’t working and there’s building works going on next door so constant drilling. Breakfast was mediocre and a repeat. The hotel is run down.

The best part was the recepcionist who worked nights while we stayed, she was super helpful and sweet. Also we liked the rooftop restaurant.

The bathroom was super small and the door got stucked all the time. Pressure in hand held shower was super bad and the surroundings are not pleasing. But it is close to shops, atms etc.

Staff were always friendly and willing to help.

The breakfast choices are limited. Tye air conditioning needs to improve

Has all that you need. Location is quiet area unlike the loud medina area. They have an exceptional roof top area with good food and drink options.

Breakfast is not sign poster well so you never know what’s available and it’s repetitive but still good

Staff very helpful and friendly, quite far walk to main centre from hotel but taxi is cheap

Every day same breakfast, poor selection

Very clean, all the staff on the desk were respectful and very helpful. Every time we needed helped they always helped us out!

Nothing to complain about !

We liked the size of the room, the massive bed, friendly staff and decent breakfast. The spa next door is pretty cheap to rent privately. The house cleaning was excellent. They came and provided fresh towels each day and cleaned dishes.

Our shower leaked into the bathroom floor. We fixed this by angling the shower head towards the wall. The kitchen does not have any sponge, dish cleaner, limited cooking utensils, glasses and crockery.

Worst check in experience. Rude Manager

I had the worst check-in experience in my at this hotel. I arrived a few minutes before midnight. The check-in staff said I have three kids, 7, 8, and 1, who are not registered for my booking?! I asked him for a solution, and he said I had to book another room for them because it was the hotel's policy. I explained to him that I had booked a two-bedroom flat and it did not make sense to leave kids their age in a separate room. He insisted that this was the policy and that the hotel had the right to refuse me as a guest according to the policy. After a long conversation, he said I needed to pay 900 MAD. I accepted, and then he called his manager to explain the situation. Before proceeding, his manager said that I should pay 1200 MAD, not 900MAD, and if I refused, I should leave the property at 12 midnight with my kids without giving me back my money. That is the rudest thing I ever heard in the hospitality World. It felt like asylum-seeking, not a leisure trip. I paid the 1200 MAD just for the safety of my family and to spare them the search for a better place at midnight.The rooms need attention and renovation. The lift is very small and slow ?, and breakfast has very limited choices.

The hotel staff were extremely friendly and helpful for all our needs. We had a comfortable apartment, which although near the lift and the restaurant was well insulated for noise. The rooftop restaurant was pleasant, serving good food as indeed was the breakfast, which had different items each day for variety. The spa and hammam were also good value.The hotel is in a quiet neighbourhood about 20-30 minutes by taxi or bus to the old town. It's a short walk to the trendier shopping streets and some upmarket cafes. It's ideal if you don't want to be in the noisier districts but not too far out either and reasonably close to the airport.

The hotel needs a little TLC in places. We had a leaky shower and a dirty bedroom window that didn't fully close.

The location , the staff, breakfast. Also the restaurant in the hotel was excellent. No need to even go somewhere else. Very reasonable prices