Vila Galé Fortaleza

Good beach, good breakfast

Lack of bottled water in the room

Cleaniness, nice staff, facilities

Location far from markets.

WE LIKED BREAKFAST, POOL, ROOM

FAR FROM OTHER PLACES

Outdated and bad service overall

Food, room and facilities

Lobby area

Rooms where very small. The area around the hotel was very bad and very dirty. The neighbor was on the very low end.

The pool and room were great.

The service was poor. The staff were rude and very unhelpful as well as unapologetic.

The property features a great day restaurant and have great service people at the beach but not at check in.

Room is outdated and not very clean and AC wasn’t working and once transferred to another room the phone wasn’t working therefore I had to walk myself to the lobby to order room service! Most of staff don’t speak English.

Kids playground

Restaurant staff

All the staff were amazing especially the team on reception. They all work so hard to make the stay memorable. All facilities were amazing, the beach, the pool, the spa, the breakfast, the kids work/ kids facilities and cinema.

One only small feedback was that they played exactly the same music by the pool every day.

The children’s team were amazing and all the children’s activities- especially the trampoline All the leisure spa was incredible.

That times of activities were changed and we thought something was happening with the cinema and it didn’t happen.

The region has many mosquitoes, and it is necessary to use repellent in the room. It would be helpful to provide an electric repellent. The lighting is weak, making reading or working at night nearly impossible.

Staff kindness, specially Keithlin.

There is no many places around and I didn't fell safe to walk alone.

Well located, good breakfast, cleaness rooms, staff ok

Maybe renovation needed in the hotel rooms, pool not big for hotel customer number

Do quarto.. e o restaurante da praia

Café da manhã e da comida do restaurante dentro do hotel

Good breakfast

Parking paid and restaurant.

It’s near to the beach and to the downtown area but not crowded

Lack of information and no presentation about the facility during my check in. AC seemed not working well. They said they fixed but it kept not cooling. No advantage on spending money at Barraca Portuguesa.

Location and architecture.

Poorly lit indoor environments.

Really tired and basic

It was uncomfortable, badly furnished, leaks

Pricing was more affordable than other Vila Gale counterparts in the state and elsewhere, comprehensive leisure options such as many pools, sauna, game rooms, TV rooms, bars, and the location, which was right in front of the beach.

The name "Vila Gale" invokes a sense of premiumness, an elite-only resort. However this one in particular wasnt all that... The facility shows its age (even though it is beautiful), and there are plenty more newer options that offers the same level of service and quality with a cheaper price. The location also, even though its located right in front of the Futuro Beach, it has gotten more dangerous lately, making people look elsewhere to stay in their vacations.

Pool, beach, breakfast.

Customer service was poor with unfriendly staff. We had to pay extra for an extra bed to be placed in the room so that our children didn’t have to share a sofa bed.