Holiday Inn Manaus By IHG

24 hour room service, great english speaking staff, super comfortable beds, hdmi hookups that work!

Not a thing!

Overall a good experience ; the breakfast spread was best !! Room size and cleanliness was very good !!

A carpet in the room More complimentary water bottles A small carpet in the room Better toiletries

Excelent breakfast, lunch and dinner. Excellent staff. Nice swimingpool.

Location

The hotel is not in the historic centre but it was quick and easy to get in using Uber. Breakfast was varied. Room was large and comfortable. Effective double glazing, air conditioning and blackout curtains. It was close to a couple of fast food places and a small shopping mall. We checked-in at 02:30 and were greeted warmly by the receptionist

The only downside was that we had to ask for a second door card rather than being given it automatically at check in.

Location and price

The lack of English speaking staff

friendly staff, good buffet.

Chaotic billing process. Very confusing and full of mistakes with additional charges for almost all in my group. I got over charges for the rooms. location far from city center and everything else. Air condition did not work, got moved to different room but a upstairs pool party blasted loud music all evening.

Best hotel in Manaus. Staff spoke English. Breakfast was awesome. Hotel was clean and well maintained.

Staff were fantastic. Breakfast excellent..

Quality of evening menu in restaurant not good at all. Used it 3 times during a 7 night stay and didn't finish one meal. Internet connection in room was appalling constantly dropped out and difficult to reconnect. Was a major issue for work and didn't manage to watch one Netflix program all the way through.

it was clean and efficient, a Holliday inn, what you expect, no charm, no quirks, a room to sleep a shower to use . Staff polite

A typical holiday inn, charmless, anonymous, plain. the location is really bad, you have the view of a main road, that is it, far from centre, far from the airport, and for what I could tell from the river, only a tiny and run down shopping centre nearby

Great service at the restaurant. Food was decent but not great.

Incompetent and rude staff. I made a couple of simple requests and they were not met. For example, I requested an extra pillow. Called the front desk a couple times to remind them after it did not come. Every time I was told that it was coming but it never came.

it was clean and staff were nice

they don’t have complimentary water and location was not good

Friendly staff

Mattress is too hard, bathroom is not very clean. Hairs under the table in the room, I got a smaller room than I booked.

We stayed here second time in a week, that explains how satisfied we were.Helpful staff, good restaurant, clean spacious room.

Location is maybe not the best (depends why you are in Manaus) but still best price performance

Clean comfortable room. Really good food in the restaurant. Helpful staff, price performance suberb.

Nothing particular.

I liked the facitility of acess my room and the cordiality of the staff

I don't remember anything

Poor

Room was dated,

Pleasant

The wifi is not stable and disconnected for nearly 5 days

breakfast

CAFE COMPLETO, TRANQUILIDADE NO LOCAL

the service was incredible and facilities western standards, I absolutely loved the breakfast buffet

no issues