Hotel Don Raul

So incredibly helpful- lovely staff, clean, comfortable and excellent location- highly recommend

Nice location, excellent staff, wonderful breakfast

The room was rather small, the water in the pool was always cold

Air conditioning in the room?Loved the central location- right on the main street, yet quiet inside the hotel area.The staff were wonderfulThe courtyard area was spacious and provided a variety of seating options for quiet solo time or sitting with your group As much filtered water as one can drink! The decorative details were sweet!The adjacent restaurant was lovely.Great breakfast buffet with omelette bar AND live music during breakfast!!!

The only thing I could consider was the tight size of our room? Though it was what I booked and needed for our group- 3 twin bedsNot much space to open a suitcase.

Staff was very helpful, polite. Even gave me a charger to charge my phone until I could buy a new one. Food in the restaurant is really good! Cleanliness is great, clean room really good every day.

Upscale, nice restaurant, and outdoor areas. Really helpful staff! Comfortable and very clean

Wi-Fi didn’t work in rooms

The outside area

Service; no wi fi in the room; very inflexible staff who refused to do a box breakfast, even though we have paid for it;

Wonderful stay at Don Raul! The staff were helpful and kind. Our room as well as the outdoor area were clean and comfortable. Buffet breakfast was so delicious with a good variety, we also had lunch at the restaurant and the food was excellent. Excellent location within walking distance to many places!

Walls are a little thinner and we unfortunately had a very loud man in the room next to us which made our first night harder to sleep but thankfully we had a quieter guest beside us the rest of the time.

Great location Great breakfast and restaurant Very friendly staffGreat Location Nice Poolarea

Express Breakfast is very small, no fruits

Absolutely fabulous Beautiful display of variety of breakfast items to choose from

Provide air conditioner in each room.We did not which made it difficult to have a good nite rest

Nice room, beautiful courtyard, excellent location. Good breakfast.

Staff were ineffective at resolving issues that arose. We had issues with payment that were finally resolved after 5 attempts. We asked for an early breakfast to take away due to early start on tours, this was not possible. Hot water to make drinks was meant to be available but this was not on the first day and on the second day there was no coffee- it had ran out. When this was pointed out to the receptionist they shrugged their shoulders. During our stay we were sent an email asking for feedback and if we had any issues that needed to be resolved, we outlined these as requested. We received no reply to our email and they were not addressed.

Allround amazing breakfast - the omelette bar just got a bit slow with a few people in the restaurant.

Wonderful location and difficult to find anything in this price range on the main street. Has a lovely outdoor area and pool.

Rooms and bathroom is very small and no air-conditioning. This meant nights were hot and I'd had enough of my partner after two days due to the heat and close proximity.

The staff is amazing, very nice people! The breakfast is fantastic and the location is perfect as well.

They didn’t have a heating system in place so we had to ask for heaters (portable ones) and it wasn’t so nice considering it was 6 degrees Celsius for most days. The bedrooms are very small, which is okay but if you have a lot of luggage brace yourself cause it’ll be tough to move around!

- The bed is very nice and comfortable.- Food at the restaurant is amazingly beautiful and delicious and also breakfast is quite good.- Location of the hotel is good.

- Toilet size is too small, not that comfortable to use it, besides didn't like the tiles inside of shower, but its about my personal taste.- The hotel and many places in the town do not offer menu or any kind of help in English and Portuguese, even they have lots of Brazilian and European tourists, I think its a big minus do not have menu in the restaurant at least in English, not everyone can speak Spanish guys! Be better than others!

The location is perfect at the end of Caracol street, near all the attractions but in the quiet end of the road. Great, welcoming atmosphere and very friendly staff. Hotel is neat but some bits were little tired showing a bit of wear. Good breakfast but no espresso - just bland filter coffee.

Great location, great breakfast!

There no place in the room to put all our jackets. Clothes rack are missing.

Great location, friendly staff and very good breakfast

Size of the room

CentralAmbienteFriendly staff

Rooms a bit small

The location.

The hotel was under severe renovation. Construction workers everywhere and dirty. On top of that, they ran out of breakfast a full hour before the time was up because a high school devour it all.

very friendly staff, also they had water courtesy outside. Very clean areas and room

the room was too small for the price, you didn’t have space to move around, not even to enter the room to close the door, the bathroom door didn’t close so you could hear everything from inside, also I had included breakfast in the reservation, but since I left early for the tours I couldn’t have anything to eat, they have a box to go but you have to pay for it.