Rede Andrade Bello Mare

The location and jacuzzi were both positive

My roof was literally leaking water on to my bed and floor, at a fast rate. The roof was literally collapsing…

A/C was terrible, cold breakfast, rude staff, this hotel doesn't compare to the kind of service you get in Natal. I stayed for one night and I wouldn't go back.

The place it’s cool but very poor interior installation etc.. the mattress was horrible, poor .. air conditioning very noise etc.. not confort at all , but I asked to change my room , the staff did helped ! But around it’s poor .

Location and staff , very good breakfast really

The view is incredible, is well located. staff are also very welcome and try the best to accommodate the clients needs, special highlight to the service of Francilene and Hezica. both made our check in easier and did the best to facilitate our stay and changes of rooms.

Just the system of only a card to access the room for room even being a group. just because a group sometimes do different program during the stay. therefore will be hard to have only one card, however, the staff were very friendly and made a extra card for us, but it was clear is not their policy. this is all need to improve.

Breakfast was excellent, friendly staff. great location.

My key would deactivate every day I'd have to get a new one which was very frustrating, no real daylight in my room either.

Location is good, swimming pool and free breakfast, reception staff were very helpful. Cleaning staff were also very attentive.

The late check out fee seems a bit excessive. I was told to pay R$80 if I wanted to check out a couple of hours late.

Tivemos que mudar de hotel pois acebilidade é pessima. Quero o reembolso das diarias que não utilizamos

Muitas escadas e rampas

It was unsuitable for our needs. The ac didn't work. There was no hot water to give our baby a Luke warm bath. There were bugs on the night stand.

Everything!

The location, staff and price.

The bedroom furniture, ac and bathroom were falling apart.Wobbly bed, shelves falling from the walls, broken ac, etc. What a decadent place!

Great breakfast, very close to the beach. The room was nice.

1) Check in is "at 2pm" but what they really mean is there will be a crowd of people in the lobby and they won't even acknowledge they exist until exactly 2pm. Then they'll begin the very slow check in process for the first people in line. I didn't get a key until 2:45. 2) The place is not as nice as the pictures. The best pictures (the pool with panoramic pool) didn't actually exist. The pool water was green and the pool was closed down. No one told me that before arriving.

Location

Old

Location and good staff

No comments.

Except coffee

Everything better

The location

The shower didn’t have hot water.

Good

Colaboradores insuficientes no check-in.

nothing at all

everything was poor and dirty, I will never recommend booking this hotel

the staff are very friendly

Amazing breakfast

The room card keeps demagnetizing

Pleasant

Superb