Novotel Santos

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Please note that guests are required to show the same credit card used for the reservation at the check in. If guest cannot present that card, the prepayment will be canceled and a new payment method will be asked. According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs. Please note that each room can accommodate just one pet with maximum weight of 10 kg and guests traveling with pets must present valid vaccination documents of the animal upon check in. Please note that the pets are not allowed at the restaurant or bar areas and can't stay unaccompanied in the rooms.