Pestana Sao Paulo

The hotel was in a great location, very close to such places as the avenida paulista as well as ibirapuera park (a 25 minute walk). A quick bus or taxi ride will get you to the center to such places as vinte cinco de Março.

The gym was pretty pathetic. A few cardio machines and that was about it.

Great locationFriendly staffClean

Very old facilities.Safe didn't work.Clogged lavatory

Location was very convenient, breaskfast was good, rooms were good, the bathroom was stuck in the 80s, and the bathtub/shower was clogged beyond belief. But overall it was well

Batbtub/shower was clogged

Good location, helpful staff, nice bed and big room

Lighting switchs at the room are at a weird location, there was a mistake with a charge at the mini bar. No complementary water. Bathtub needs better cleaning. Breakfast needs more bacon.

Good location and comfortable bed.

Some of the bathroom amenities were old and dingy

Good location near Paulista avenue (12min walking through a hill). Room with good size and view of the city!

The location mostly

The room is very basic and old. The bed is not very comfortable, although the pillows are. The bathroom is awful — old, looks dirty, the bathtub is stained, and the toiletries are very basic. The hotel ran out of water one morning for a couple of hours.

The breakfast was the highlight. The bed was comfortable. The sensitivity to eco-friendly practices.

The shower and bathroom could be updated. The bed made some noise. The thermostat did not provide heating. The wifi stopped working for me the night before I checked out.

Room is big, sheets and towels were clean and the breakfast good.

it's impossible to open the windows. Sometimes needed fresh air.

Breakfast was nice

The room was very dirty. The floor was dirty and the shower as well.

It was a spacious and comfortable room with plenty of bars and restaurants within walking distance and only 10 minutes walk to the nearest metro station. The hotel provided a good breakfast. The only negative was that the safe in my room did not work. I reported this but nothing was done, even though I was there for four nights.

Room size is good, clean and comfortable.

Fridge makes a loud noise making it difficult to sleep (I stayed in two different rooms and had the issue on both). Breakfast isn’t good quality, quite boring options actually. Unfortunately while my stay there, they were doing maintenance on the lift which made it impossible for me to stay in my room due to the noise. Nobody has proactively said anything to me in advance.

Good location, close to Av. Paulista. Powerful shower was a plus.

WiFi was very low quality, constantly dropping. Very noisy refrigerator in the room.

I like the location

I didn’t like that I didn’t get the room I saw in the images and they was such a bad sound all night at to be honest the room when I got in was in a bad state I don’t know I had hope for a better experience here

Location is good . Breakfast was good

Facilities not upto the mark .

The (unfulfilled) promise of the quality inherent to the brand.

Old furniture; staff not very well trained; lack of night room service.

Good quality service offered by Chicao during breakfast

Clean less (not good) of the toilet

I could easily communicate with them in Portugues.

Condition of the toilet, looks very old and full of stains

Good location

Ac leaked and bed wasn't comfortable

The breakfast is very good, well prepared, with many options. Despite being old, the hotel is very well maintained. Very clean, with clean bed linens and towels.

I think the bathroom needs a renovation