Slaviero Sao Paulo Moema

The location is great, staff very friendly and helpful, restaurant is good and opening hours is also good. There is a 24-hour mini-market and a mini laundry.

The room is decent, but the noise insulation is pretty bad. Not only I can hear noise coming from the aisles and other rooms, but the worse is the noise of airplanes landing at the nearby airport. Also, the rate was very high for what was offered, understanding that it may have been due to an event held in the city during the week.

Bed, room space, smart tv

Small bathroom, specially shower

Well located three star hotel, with friendly staff, good breakfast and some interesting add-ons (laundry, 24hs minimarket). Rooms have rather simple furniture and the shower could have some extra space, but everything was sparkling clean and mattress/linen are of good quality.

Windows could isolate the noise from low-passing aircraft a little more.

Good location, the size of the room was also very good. Breakfast was quite reasonable as well. The staff was also very helpfull.

The property is a little rundown. It requires some maintenance. I get the impression that a renewal in the overall facilities is required. For example, the exaust fan at the bathroom was not working, so the area get very humid after shower.

Location as I was near family residing nearby, room size, comfortable bed (although leaning towards the centre of the room), great shower, toiletries available, breakfast included which was also pretty decent

Couldn't operate the heating in the room and the safety box was not working, technician took it away on the first day and it was never seen again

The room was well equipped and well presented. The bed as on previous visits was large and comfortable.

I like to try and be positive and on previous occasions I have praised this hotel. Has it changed hands?The staff were not unhelpful but they were surly. However the biggest deterioration was in the breakfast. It was poorly presented. The cooked parts were cold. The coffee was not refilled sufficiently frequently. There were cups but no saucers. There was no extra cutlery. The fruit and cold meats were poorly presented. There were only sweet cakes and no savoury items. Between guests the tables were brushed but not wipedIn all it was not a pleasant experience and bore no comparison to the previous stay three months earlier.

Location and breakfast were good.

Noyse of the aircrafts.

Staff was super nice, the breakfast options were great and fresh every day, the location is prime if you need to be in the are to visit clients or need to go to the touristic places

Nothing they could possibly do about it, but planes flying by from the Congonhas are really loud and can wake you up early in the morning.

Friendly and helpful staff at the reception.

Was a bit basic and needed refurbishment. It was very noisy throughout the night.

Good facilities, clean and very nice breakfast.

We stayed for two nights. I asked the staff (a man) for a quiet room upon check in and I was told they would provide one. I insisted on this because my wife is pregnant and she needs to rest several times during the day. We got a room in a low floor and on the side facing the avenue, hearing every single bus pass by. I went back down to request a change to a higher floor and quieter room and I was told by the same man that the hotel was fully booked and there were no rooms available. I checked availability in Booking.com and there were many available rooms for that very same night. Too much noise from buses and passing aircrafts. No electricity plugs on both sides of the bed. Booking advertises property with parking, but actually it is not, it is a different company and you have to pay it on top of the hotel room.

The breakfast was good.

I had a really unpleasant experience at the Hotel. The front desk was not prepared to handle the amount of tasks and long cues. First of all, there was no communication that the Hotel pool was not working (this was one of the factors of why we decided to go there). We had booked in two bookings and we were told there was no need to change rooms. However, later we were asked to change rooms and we had the reorganize our personal plans based on that. Once I got back to the Hotel during the night I was not able to enter the Hotel because the room for the second day didn’t had my name on it. The front desk simply lost my name and I had to wake my brother up in the middle of the night to be able to enter my room. Another unpleasant surprise was that the employees communicated different times for the start of breakfast. The amenities of the hotel are outdated. We can see stains in our towels and even on the ceiling of the toilet. The elevator was constantly not recognizing the room keys and we had to do several trips to the front desk to magnetize them again and again. I’m deeply disappointed and I regret this unpleasant and stressful experience. I’m not even mentioning the constant airplane noises that were not blocked by the thin windows they had. The worst part is overpaying for a service that definitely needs improvement. I do not recommend it.

Very well located

Awful!!! The hotel needs maintenance, the gym isdirty and super small. Breakfast wasn’t so good as well.

Just the location

everything, from facilities to services. hotel lost power for 6 hours one day. Breakfast was poor and floor extremely dirty. Room was out of maintenance, lights not working and wallpaper was detached fromthe wall.

Good location for me, hotel decent, good room with good facilities. Restaurant onsite which was also fine with good service

Man at the reception a bit off. His card machine rejected both my credit and debit cards. I pointed out that my cards were good, he insisted his card machine was fine. In the end had to borrow my brother's card to pay for stay. Went out 20 mins later, used credit card at shop, working fine.

nice room, fantastic breakfast and cool pool. Nice staff.

nothing to mention here

the breakfast was very good,the bed was comfortable

very noisy,the staff didnt speak english as promised,the room was dirty,there was only 1 chair and 1glass in the room,the safe wasn't working,we had to ask for a chair and for the safe had to be put right

Nice staff

AC in room it’s way to loud. If you use to have a light sleep, you’ll awake every 10 minutes

personnel were very accommodating, wifi worked, held our bags after checkout until our 10pm flight for free (very secure)

breakfast could be improved

Located at safe resident area. very safe and near the restaurant and supermarket. Close from domestic airport. Staffs are kind eventhough many of them don't speak English well.

free Wi-Hi at room but it is very slow. Far from international airport.

Price was nice. The staff did everything that we asked of them. Alice was exceptionally helpful, she made sure she understood the request and then made it happen. Alice, the suggestion to take the 5111 bus to the downtown market was brilliant. Thanks.

With all the traffic being closer to the Metro would have been better.