Comfort Hotel Ibirapuera

No safety and very scary

The security of the hotel was banging on my door room at 5am to open him the door. Of course I didn’t open the door to him. I didn’t feel safe at all. Next morning I went to talked to the front of the hotel they didn’t do nothing about it. Def not staying there. I left the next morning. Check out.

It's simple, but clean and cozy. Beautiful view of the city.

The hotel does not have information about the cost of a taxi. I paid 200 pesos from Guarulhos GRU Airport to the hotel for an official taxi. The price from the hotel to Congonhas CGH Airport is 30 pesos . This information may be useful for travelers without Uber.

Good location, clean, parking

Nothing that i can think of

Smart, modern hotel with good facilities. Nice rooftop pool area. Metro station over the road and many excellent bars and restaurants close by.

Good

There were not forks and knives even the dinner being asked in the hotel. The staff team refused to send after finally had agreed that without them it´s important to eat. No water in the hotel, it´s unthinkable in a city as SP you haven´t this option in the hotel or inside the room. So it´s a nice hotel but with some topics comparable with a minor hotel. Water, forks and knives are items basics and anyone travel with them inside the luggage as the hotel thinks.

Location is the only good thing about it.

An hotel that cant borrow a knife and a fork to eat something you got delivered doesn't deserve my respect , room furniture is cheap, nothing special

Great location; big, bright rooms

Upper rooms are great. Lower rooms have a bit of street noise.

If you are travelling from Congonhas airport, then the hotel is very convenient plus there are good restaurants in the area

The hotel needs a general refurbishment. The rooms are tired.

The location is excellent, like all the services, the staff is very kind, the rooms are clean and very comfortable. The relation between price and services is excellent.

Nothing. All is excellent. I've not reclaims.

Bad

Horrible reservation management by bpokong and by flat onwer (Ling Hotel).1 day before the reservation date, Bookong informed me that credit card number must be uodated. So I did it.On same date of the reservation at 3pm, I hadnt yet checked in, and I get a very blind and badly introduced whatsapp message from flat owner called "Living Hotel" , asking for paymemt through a very suspitious link. The flat owner phone number never works for calls.The reservation clearly mentioned: deposit blocked on credit card and payment to be conducted at the reception desk.Its a shame that both Booking and flat owner "living hotel"operate in such amateur way, aslimg for payment by whatsapp 3pm same date of check-in.Its not first time that Booking awards me with such a poor experience, asking for non-sense payment blindly.Do not reccomend nor will use Bookimg again, its crap!

great location, just opposite the Moema subway station. The staff is kind and helpful. Great breakfast. Love it, will stay again next time.

one of the elevator is under maintenance

Restaurant option, breakfast and diner

The location is perfect. Very friendly staff.

I didn't like the breakfast room.

Staff are wonderful and go beyond their way to accommodate.But I did not have hot water for two days in a row in my room. Given that the hotel was full, there were no options.

Staff very friendly, breakfast very good.

location was great. breakfast was good there was live music

too expensive for this hotel

location, U/G parking, many good restaurants and pubs nearby, decent breakfast

Minor stuff but annoying at times, e.g. on one day room maids took the towels and left us w none; they also never cleaned the coffee/tea cups

Leaving the hotel. Good location.Check in took "only' 20 minutes.Why do I have to write things I liked.

Hard bed. Poor breakfast. Sad reception.

Great location , lovely and spacious family room, really nice breakfast.

Filling forms for all guests even if you have booked it though Booking.com. I guess this happens in most hotels in Brazil and could be due regulations but it takes a long time.

Pros: easy to book; friendly staff; wifi works fine; good breakfast; nice swimming pool with good view; nice gym.

Cons: I know it’s a rule in São Paulo, but lying for the parking is not nice; the cost benefit relationship is not good, too experience for what it’s delivered;

that’s good but need more attention . pool shower is not working , pool filter was not working , pool chairs broken / dangerous to seat ; land line in the room was not working , some rooms has not plugs besides the bed , wi-fi internet has problems ,

they got wrong food orders twice.breakfast : lack of some food if u get there at 9:30am , no replaceroom cleaning service take too long to come . I had to wait until 2-3 pm to have my room cleaned . even when I called the reception , they delayed and gave me an attitude . like - why r u complaining …u r not the only one here