Monreale Plus Guarulhos International Airport

Everything was surprisingly good, including the shower, mattress and pillows.

Nothing at all

It is a nice hotel in a quiet neighbourhood near the airport.

This time my room was noisier than previous stays. Something to do with the pipes from room ne t door. Every time someone had a shower next door i could hear a strong intermittent noise. I had ppl showering at 1 am!

Very smart front desk, useful transfer, great drivers.

Breakfast is good but fruits must be better selected.Also staff in the kitchen looks like their have a party there, speaking and laughing very loud, unnecessary.

Room was clean Bed was comfortable Buffet breakfast was good with varied choices They had luggage carts

Neighborhood did not look inviting

Staff

Poor breakfast compared to hotels in the same area. One of the 2 elevators was not working for several days. Facilities need renovation. AC did not work properly

Comfortable room and great breakfast

The shuttle to the airport was disgusting and the drivers were both very rude

Airport shuttle is convenient. The hotel is only good for one night. The staff is very trustworthy I accidentally double pay for the room and she came to made a refund without me noticing it at first.

Room is very old and towel was quite dirty. No water

The friendly front staff. They were kind and welcoming

The food options in the restaurant were not good for lunch. Maybe it is better for dinner . Only 2 meals to choose and the one I selected was bad.

Poor service, dirty towels/sheet, noisy room. AVOID it!!!!!

I booked this place because I wanted to use the shuttle but that service was not provided upon my arrival. I had emailed (twice) the hotel 2 days before my arrival but no reply. Once I was at the airport, I called them but they couldn’t tell me where I should wait for the shuttle. I waited for more than 2 hours but no luck so I had to take a taxi. Once I got to the hotel, i asked for some type compensation for the poor service, they told me they could not do anything about it. They were not in charge of replying emails. I never got a reply from them. The room was dirty, towel were covered with hair, sheets weren’t clean either, and the worst part, the noise, staff were making noise after 11 in the corridors, at about 3 am a couple next door started fighting! It frightened me as they cursing and throwing things. I called the receptionist, she said they were aware of it but didn’t do anything about it! Breakfast was not good either, limited options, mainly white bread, sausages, eggs were cooked in lard or some type of fat. Once it got cold the fat was so thick and tasted horribly! It was a nightmare to stay there. I don’t recommend this place at all!

Close to GRU airport Good breakfast !

Expensive for what it is and what it offers you Bathroom needs work, looks outdated and funky smell Basic room Neighborhood is ugly

Clean. Location near the airport.

Bathroom was quite outdated.

Avoid.

the shuttle ran once an hour; the front desk gave me the wrong directions to find the shuttle; the free breakfast is only available for a couple hours; the room was loud and the shower was not good.

Very central location to town centre. Convenient for the airport, shuttle service to and from airport.Room comfortable and large toilet and shower. Staff very attentative and friendly .

The service a reception was very good, Milena spoke in English and was very attentive, with requirementsRestaurant personnel, for breakfast and dinner accommodating and friendlyThe shuttle bus service very good as the driver was very politeThe massage services in the Hotel was a bonus, excellent service

It's an excellent place to stay.It is handy to have a restaurant with good food and free breakfast.There is also a shuttle bus from terminal two in Sao Paulo.The staff is very nice too.

Very friendly and accommodating staff. Pretty good area to rest as it is very quiet at night in that part of Guarulhos compared to Sao Paulo.

I booked this hotel for the free airport shuttle and free breakfast both were good. Shuttle was easy and on time and the breakfast had nice traditional brazilian food choices for breakfast. Bed was comfortable and the shower was poweful, hot and very relaxing. The staff very polite.

I was disappointed as to how old and dated the hotel was. This isnt the impression you get with the pictures they present to you online. It really, really needs a good renovation. Our room was exceptionally small too very little walking room round the bed and in the bathroom, Very cramped. This was a double room other rooms might be different. I still think its a decent option if you're looking for somewhere to stay for a flight layover.

Rooms organized, light control, hot water and plenty bathroom paper. Loved the buffet breakfast!

Not applyed

The airport shuttle was easy to find. Spacious room, great breakfast buffet and very friendly stuff.

Nothing to complain about.

The location is good for who needs to go to the airport, they give the transfer to the airport as cortesy

The room looks bigger in the photos, the bathroom is old and the floor on the shower seems dirty, our towels were smelling bad but they promptly changed after requested. The give as courtesy the transfer but hey requested a uber that my suitcases didn’t fit on the trunk, so some of them have to go in front with me, they should at least request for a comfort category.