SJ Business - San Juan São Paulo

The breakfast was tasty and the staff there were nice and helpful.

Internet was spotty, the room was clean but dingy - my shower didn’t work well, the shampoo was empty, and the bathroom door hit the toilet. I didn’t feel safe walking around the immediate area - I think it’s gotten worse in recent years.

Very central location. Friendly staff

Gym had only three equipments. Two treadmills and a very dificult to operate multi functional press machine

Excellent selection of breakfast...plus there are both lunch and dinner options for a very reasonable price.The staff was very helpful and friendly, and I especially enjoyed the help and smile of Alex.

The property has a 24h front desk which enabled us to check in at 2AM due to an unplanned delay with our transportation. The room was clean, functional. The breakfast has varied options. The staff is nice. We were also allowed to leave our bags in a secure room for many hours after checking out.

The staff does not speak a lot of English but we managed to communicate.

Breakfasts are excellent with assorted foods and fruits, although menus are identical for 2 days.Restaurants and convenience stores are close.

When I paid the accommodation fee, I repeatedly told a Hotel manager that I would pay it by my credit card in Brazil Real.But, about an hour later I got to know that the actual settlement was not made by Brazil Real but by US dollar with 12% markup.Accordingly, in order to get rid of the markup, I requested the Hotel manager to cancel this US dollar denominated transaction and to settle again in Brazil Real.Surprisingly, the Hotel manager replied to me that he is sorry but there is no way to cancel credit card transactions, once they are transacted, arguing that the 12% markup in US dollar transaction would not go to the Hotel but to Brazilian government. However, this big additional tax burden has not been mentioned at the pricing information or on my voucher. At least, it should be notified to me at the moment of payment.Anyway, if a foreigner wants to pay in Brazil Real by credit card in this Hotel, he/she needs to take into account that there are possibilities to experience a similar uncomfortable situation.

Loved the staff, service provided and room, really clean, well served meals and menu. Nice wifi and accommodation

TV was awful, too small and crushing screen

Disappointing

We were checked into the room, which looked like bedsheets were not changed from the previous guest. There were marks all over the sheets and loads of hair. We have asked for a different room and were moved straight away. The second room was cleaner, but still cleanliness needs to be improved.The shower was very small.

Room was good and the front desk friendly. The Location not the best as it is closed to a questionable area

the location is not the best

Breakfast and it is next to the subway station.

The room I was, the shower doesn’t have a glass wall but a shower curtain and the water from shower was going all around the bathroom, it looked like a pool. it was a mess.

It’s a good location, next to subway station. But the area is a little bit dangerous.

I didn’t like the shower curtain. The shower didn’t have a glass wall but a curtain and when showering the water would go all around the bathroom. it was a mess.

Disappointing

I had very bad experience with San Juan hotel. The staff behaviour was not good. The location was not good. I have done mistake to book that hotel. I had stayed 3 nights & my wife was not worked. I complaint to hotel guys but they didn’t do anything. Very disappointed

location and staff .

The rooms were quite comfortable!!

Great central location close to the station. Not sure I would walk around a lot at night but generally found the immediate area (1-2 block radius) safe and chill. The area was easy to get an Ubers to/from. Breakfast was good but generally as a tourist I think you're better going out for it.

Seemed to be quite a few children for a more business focused hotel. The room, while large with a nice bed, was a little run down (the floor was sloped and lumpy) and would have benefitted from a much better clean.

the rooms ,the location,the staff

There was no water ,for fell hours twice,during my stay at the hotel .

Breakfast was really great. Location was excellent. The room had air-conditioning, which was needed. The bed was very comfortable. Self service free coffee available at reception all day.

Sockets by the bed were difficult to use a foreign adaptor plug with.

It was a really nice stay. I had an amazing view from my room. The breakfast was really good! The location is good although the area around the hotel is not that beautiful.

nothing to complaint

Staff were helpful eventhiugh many didn't speak English. Kaua spoke English and was very helpful

Location is bad, homeless people outside the hotel and some violence.It was very noisy and hard to sleep due to construction site next to hotel

Breakfast was really good and room was very clean too

Receptionist Kauan wasn’t very friendly and helpful,location was very dodgy to go out at night lots of homeless people

Breakfast excellent. Room was very good

The location is the worst possible

Breakfast very good and nice cakes n fruits. Location fair it' s central but outside the hotel is really dirty n bad smell

They shuold kept clean the acces to the hotel. It had next to the door, wc smell