The Silo Hotel

Perfect location and design. Good service in restaurant.

Food was average. I expected more attention to details. Especially during birthday day.

The decor theme. The property’s heritage. The comfortable room.

Not much.

One of the best hotels I’ve ever stayed in and made extra special by the friendly hotel team (Luis, Michael, Rita and Janice). You all went the extra mile to make our stay not only enjoyable but memorable.

Fantastic location

Service at breakfast was very good but dinner the food and service at dinner were awful The food was way below what should be expected at a 5 star hotel and we were left serving our own wine as the waiter couldn’t be bothered. Every staff member we spoke to at dinner said they were tired. No attempt at delivering good service.

The view !!!! And the staff. Foto's don't justify the experience and and service @ The Silo hotel. Very homely atmosphere. Well done to everybody that is part of this great experience @ The Silo hotel. Keep up the good work.

Very friendly staff; fabulous room (it was upgraded for us!), location to Waterfront and airport; feeling of comfort and care towards us from General Manager to reception staff, to lobby staff, to waiters and every staff member we dealt with. A wonderful stay.

Each of the staff members were friendly, supportive, committed. The room was wonderful. The evening in the Willaston Bar was great. The hotel is very special.

Could not find any negative aspects.

Amazing room, staff and breakfast

The price is ridiculous

Location was great. Food was great. Staff was exceptional. Decor was fantastic. Like staying at the private apartment of your quirky designer friend. Every amenity you could wish for was there. Not inexpensive but worth every penny. Loved the rooftop bar. Only hotel I have ever stayed at that has a full complementary drinks and snacks bar. Views were wonderful ,loved all the light in the room. Furniture was exceptionally comfortable.

I stayed at the Silo for the first time in 2022 after having dinner there for a work event. I was there again for work in 2023, and finished the trip with my husband at the Silo to celebrate our 10th wedding anniversary. I notified the staff that it was our anniversary and they went far and beyond to ensure that we taken care of. The service is amazing. The details are exquisite. And the experience exceeds expectation. We will be back in 2024 ?

The views of V&A waterfront, table mountain, the quirky and fabulous architecture.

A little expensive.

I wouldn’t recommend anyone to come stay with you with that furniture and carpet

You need to change all the furniture and the carpets…The bathroom ottoman too …I would suggest getting furniture from Griffiths & Griffiths then the charge per night would make sense.You have a great location but you are not providing luxury at all !You can’t even compare to One and Only but you are charging more than them

What’s not too like about this place from the actual building to the interior everything is so well thought out I just loved the attention to detail in everything. Very friendly staff, good food, close to amenities and restaurants.

The bathroom..loved the view and the staff ,they were warm and welcoming.

The food..more options should be added

beautiful setting, amazing views, great staff

food was not great, room service in particular. Room was always freezing

I can't say enough great things about The Silo. I had read all the rave reviews about the architecture, the service, the rooftop pool/bar before booking my stay... the last night of a milestone mother/daughter birthday trip. It was a splurge, but it was a special occasion so I booked us the Duplex Suite. I had noted the birthdays on my reservation and when we arrived we were given such a warm welcome by the staff and they said they had a birthday surprise for us (we thought it was early check in since we arrived a few hours early). We were given a tour of the hotel's common spaces (all perfectly decorated with curated pieces and local art) along with a glass of champagne but weren't prepared for our last surprise when we were walked down the hall and escorted to our upgraded room... the Royal Suite. This was easily the most luxurious of accommodations we had ever stayed in. Two beautiful rooms, two beautiful bathrooms, the interior design details, a bottle of champagne chilling and a birthday treat -- every detail was perfect. Management went above and beyond throughout our entire stay and truly made the last day of our birthday trip so special and unforgettable. If you find yourself in Cape Town don't pass up the opportunity to stay at The Silo.

The rooms were so nice we hardly wanted to leave them.

locationdesignviews

The Hotel is one of its kind in terms of exterior design and interior finishing, also it has a great location and amazing staff. it was our honeymoon, so they upgraded our room and they were so generous for suite setups.

The Roof top Pool and Bar was umique! The Menu choice for dinner was very small, but ok.The breakfast was outstanding!!

The service at the pool was not 5 Star level..

Absolutely STUNNING hotel. The architecture is breathtaking. The decor is incredible. The art will keep you gazing for hours. Mesmerizing views of Cape Town, whichever side of the hotel you are on. Best location to stay when visiting this beautiful city with the best rooftop bar there is to offer.And then the staff. They become like family. They are incredibly attentive to your every need, well informed, incredibly professional and just downright lovely people. They are probably the biggest reason why we have stayed at the hotel six times.

Going home is always tough.