Radisson Collection Hotel, Waterfront Cape Town

I loved the location

I didn¿t like that my room was so small during my stay when I booked a room for 2 adults and 2 kids.

The rooms are not cleaned well, the reception staff are not helpful at all, the restaurant staff ask for tips in exaggerated amounts. I will not go back to staying in the hotel in the future

It was quiet

We were charged for breakfast which was supposed to be included. And we were only informed at checkout, also they put charges for another room to my room. This was rectified only after I pointed it out

incredible staff, incredible property, AMAZING breakfast - loved every second

nope. loved it all. wish I could've stayed longer

The hotel staff was incredible. They helped with everything. The ocean view was terrific

the amenities were fantastic and the breakfast was delightful.

Terrific staff

Room 317, i liked the attention to detail regarding their guests. The comfort, cleanliness, service, convenience, value, and safety. The hotel support members remembering their regular guests is written in their smiles.

Nothing that i can think off

Good location viewing the water during breakfast and dinner was so nice restaurant setup is perfect

Bar close too early too many restrictions for smoking

clean rooms, great location, good view

they didn't honour my initial booking and downgraded me which spoiled my experience

Very nice room space and facilities Very welcoming staff Great location and private parking Amazing breakfast

The air conditioning was very disappointing.For almost $560/night it was not a good value for money.

Location, rooms, staff

We had an upgrade to a Junior Suite with a wonderful balcony overlooking the sea. It was my birthday and we were given some champagne.

Nothing I can think of

I had a truly memorable stay at this beautiful hotel in Cape Town on the waterfront. I was kindly upgraded to the Junior Presidential Suite, which was such a lovely surprise and it absolutely exceeded my expectations.The suite was spacious, elegant, and incredibly comfortable, with a large private balcony overlooking both the ocean and the hotel’s outdoor pool area. Every evening, I sat out on the balcony and watched the sunset and it was the perfect way to end the day and truly one of the highlights of my stay.Breakfast was exceptional with a fantastic variety of fresh, high-quality options (I recommend the pork sausages), beautifully presented and delicious. That said, a word of warning: the local seagulls are also fans of the pork sausages. One particularly bold one swooped in and stole mine right off my plate when I wasn’t looking. I want my sausage back. ? So maybe keep a close eye on your plate if you’re dining outdoors!The service throughout was attentive and friendly without ever being intrusive.The location is ideal as it is just a short walk from the V&A Waterfront, which made it easy to explore Cape Town’s shops, restaurants, and sights while still enjoying a peaceful and luxurious atmosphere back at the hotel.I would absolutely stay here again and highly recommend it to anyone looking for comfort, views in Cape Town.

A small note on room service: I ordered twice during my stay. The calamari was excellent, fresh, perfectly cooked, and full of flavor. The second time, I ordered the malay vegan tofu curry, which unfortunately missed the mark. In fairness, I had just eaten at the Bombay Brasserie the night before (which was phenomenal), so the comparison probably wasn't in its favor. But still, this is Cape Town (famous for malay food), and a 5-star hotel, so I expected a bit more.The dish tasted a little off. I couldn’t quite put my finger on what was wrong, but the tofu was quite spongy and watery rather than crispy or well-seasoned. It wasn’t inedible, just disappointing.That said, everything else about the stay was outstanding, and I wouldn’t hesitate to return. Highly recommended for anyone looking for comfort, beautiful views, and a peaceful but central base in Cape Town.

We had a wonderful stay at the Radisson Collection Hotel, Waterfront Cape Town during our honeymoon from August 2–6, 2025. The hotel went above and beyond with thoughtful honeymoon preparations that made our experience truly special. The location was perfect—conveniently close to the V&A Waterfront with beautiful views. The staff were incredibly friendly, professional, and always ready to help. We highly appreciate the warm hospitality and would definitely recommend this hotel to anyone visiting Cape Town.

The location, rooms and atmosphere

The staff treatment at check in time, which was so unacceptable and affected the overall experience! The situation was my first booking got cancelled because of a failed scheduled payment, so i had to book again and confirm. After family members arrived from a 24 hour flight they said both bookings are paid for and confirmed, when i talked to the staff they kept going around and not being clear and refuse to show evidence of the other booking which is supposed to be cancelled! And when i kept asking for clarification over the phone she then refused to talk to me! I believe this was meant to scam my family members! Because they asked me over the phone that we have to have both bookings since its already confirmed and payed for! I keep telling them its cancelled and i didn’t receive any booking, they kept saying otherwise! And ask me to contact booking when there is systematically no issues on my confirmation! Nor payment was deducted from me twice! I then call booking for more clarification they confirmed 1 booking was cancelled and 1 is confirmed , they tried calling the hotel and emailing the hotel with no response! My family who i booked for were upset for having to set a while arguing and not resting with a smooth check in!!! This was very negative

Lovely views.. nice room.. very very friendly staff and very helpful. Perfect stay for us .. we used the SPA, Room service, concierge, breakfast, hotel car and everything was top notch service, impeccable..

Close enough to take an uber to most things, friendly staff

Water in the marina was full of trash. Not the greatest view from our ocean front balcony! Also the indoor pool was not operating and the hotel was under construction.

Absolutely an amazing breakfast experience. A great pread and variety and the bonus of unlimited sparkling wine and oysters.

Not enough seating inside on some days.

The breakfast was not great. It did not meet up to my expectations at all. It was free but I did not enjoy it. I opted to go out some days

Some staff were mildly pleasant whilst others very friendly