O on Kloof Boutique Hotel & Spa

Everything about this hotel lives up to measure. What a find. The staff is the best!!

Nothing, it was all perfect.

not much to like

The water was cold, had to shower coldThere is no proper entrance or proper parking, it's just a corner in front of a garage. The TV doesn't have netflix or any streamer only a bunch of sport channels. no minibarThe breakfast was sad, no almond milk, so basic an uninteresting and needs to be ordered the night before. When I booked I requested 8PM check in and they declined it for no reason. I replied with questions and they never answered, Bad customer serviceThey don't take cash for incidental of 60 zar only. Just highly uninteresting, I should have gone to the Taj, it was the same price

Location was perfect for me , staff were welcome and of good help whenever I asked something. Breakfast was scrumptious and the venue is beautiful. I will surely use them again.

The staff was absolutely wonderful! It was my first time out of the country and I felt at ease! They were very accomdating and friendly! In addition, the spa staff was very kind and did a great job on my facial!

I did not like how there was no air conditioning. It got very hot, but it was not intolerable. The beer and snack options weren't a ton, but they were good!

Property was clean, staff were excellent.

I stated in room 7. I wish it was more private, shared balcony and outside the pool area was noisy. In the morning I could hear the kitchen staff preparing for breakfast.

Stale cereal, small food portions.

Hot tub was old and limited operation. Breakfast was small portions for the price of stay. Bathroom had hair in the tub!

Not safe, they failed to open door and homeless people came

Refused to give keys to door

Beautiful place with thoughtful staff. They surprise me and my wife with petals celebrating my wife in her language. We had a great time there.

The morning staff were amazing and super friendly. They put a happy birthday message in my room and sang and brought me pancakes.

The room was nice but there was a kind of damp smell. The double bed was actually two singles with a sheet on top, fortunately after speaking to the staff they remedied this with a mattress topper.

The breakfast was good and great value for the money. The staff was incredibly friendly and accommodating. We stayed in Suite 5, and the view was lovely. We loved the hot tub and the private sun deck.

Great location in Seapoint, the staff was very friendly and helpful. The room was spacious, and we enjoyed the Jacuzzi. Breakfast was tasty.

Would be nice to be able to contact the front desk from your room.

Very nice hotel, clean, polite and serviceminded staff. Recommended!!

The description for the room was deceivingIt was stated as overlooking the pool yet room was in the basement where the pool was also. Even though one could see the outside by the door view, I feel the location of this room should be explained so that person can make an informed decision to take it or pay more for the other rooms on ground level. Overall the state and staff service was good. Clean place. However one may think it's a big place/hotel from the pictures. It's a small 7 roomed hotel.

Lovely contemporary property with a very relaxed vibe. Staff warm friendly and helpful. Great spa and pool if you want those facilities.

X

Breakfast was good, with variety of cold continental and warm homely breakfast.

I am lactose intolerant and they couldn't organise the almond milk for me.

My worst stay ever

There is damp in the bathroom, no coffee in the room , cupboard door broken, not closing properly, no bath sheets , no coffee machine as advertised, no parking facilities.

We stayed in Suite 1 and the layout of the room was lovely, with a spacious terrace with sea view and a hot tub. The bathroom was also great, super well designed, and nicely appointed. The hotel staff were very friendly and welcoming.

1. The whole property really needs an update. It won trip advisor awards in 2013/2014, but it would really seem like the property has not been updated since then. Furniture is old and tired (a huge screw fell out of the dining chair I was sitting on at breakfast!). The bed in Suite 1 was really quite uncomfortable.2. Breakfast was just terrible, and no where near the quality you would expect for the price. The buffet spread only had a couple of different types of cereal, small ramekins of yoghurt and fruit and a selection of jams. You have to order from a menu the night before, and during our 4 day stay we tried most of the items, but they were bland and tasteless at best. I ordered scrambled eggs one day and they might have been the most disgusting eggs I've ever been served. Furthermore, they don't provide any non-lactose milk (hello, its 2025), and oat and almond and soy milk are readily and cheaply available in South Africa. I would strongly suggest that they invest in providing a better breakfast service (possibly visit Home Suites Hotel in Sea Point to see how to do a good breakfast).

Very friendly and welcoming, appreciated the welcome drinks and guidance on exploring Cape Town All staff very friendly and helpful, happy to adjust for early breakfastExcellent room, including preparing the hot tub

I liked the proximity to the beach and restaurants but the highlight was clearly the staff. A big thank you to Tammy, Linda and every single one of them for the fantastic customer service delivered when we were there. I would definitely go back !!

Very convenient location. Staff were very friendly and excellent, always willing to help and see to your needs.