Aloft by Marriott Montevideo Hotel

Excellent location, lots of options for shopping, food and drinks nearby. Great service, helpful staff, nice amenities.

Dark grey walls in common areas a bit gloomy...

Great staff, they willgo out of their way to satisfy your needs and requests!

Location was perfect. Safe area. Lots of shopping and restaurants nearby.

Check in was a bit slow

Comfortable bed

The view out the windows. 4th floor. Construction noise. Poor swimming pool.

Staff was great. Friendly and helpful.

The hotel feels a bit outdated and appears to be behind on maintenance. It also fails to establish a 'feel'. Does it want to feel like a party hotel? Does it want to feel like a classy hotel? The wifi provided is so slow that we ended up using phones as hotspot instead.

Too loud, not truly clean and not comfortable. I tried changing the room to get some piece of mind during the night, but I was only offered a room in another floor at the exact same location next to the elevator. Only the floor changed, nothing else. Or at least I got further away from a barging dog, which was a bit better. I had specifically asked to be away from the elevator, but this was not even considered. I had to go to the reception multiple times for the same request, which was confirmed from one representative but then the information wasn’t passed on to the next representative so I had to start all over again and in the end, no solution was available to offer. It was frustrating.I had a truly bad experience staying at this hotel for 13 nights and not be able to have a proper sleep. On top of that, the towels were occasionally delivered dirty and in a bad shape, the sockets were not working properly and last and extremely frustrating, I arrived after a long day of business meetings to my room only to find that the door was left unlocked by the staff. In short, the only nice thing to say is the location. Even the coffee machine that made me happy at the beginning, was left with no coffee and cups some days, so lost that joy too.I am not recommending this place to anyone travelling for business and looking for a 4* experience.

Location, personal, facilities

Breakfast can use a little improvement.I understand that I'm gluten free because of an allergy but it was not much i could eat.

The bathrooms were a little dark.

Location, bed confort. Staff

Some accessories at room. One curtain not work, TV need to have smart apps in this time. Cable deco system not work properly. Elevators y slow and busy

The staff were lovely. Patient we met trying to speak Spanish.

The blind in my room was broken and didn’t close.

Location is great. Quiet neighborhood, safe, near plenty of restaurants. Breakfast is very good. Gym has enough equipments for a short stay.

The hotel is new, but the facilities are not great. The curtains in my room closed only half way and the staff weren’t able to address the issue.

Be careful with overbooking

I arrived late night as planned and I was redirected to another hotel nearby, the excuse was a technical problem with my room, witch of course I didn’t believe. It was a clear overbooking.

Excellent location and friendly staff. Wonderfully room. Well assorted and quality breakfast

lack of ventilation in the rooms corridor and elevators

The room was very comfortable and clean. It was quiet and nice view from the window

Breakfast was poor. The fruits and juice had to be self maid which took some time. The hot food was only eggs and bacon

The orange juice machine

Reviewing other hotels with same price/quality/stars Aloft Hotels have an area of opportunity in bedroom size, breakfast menu/food options

careful if you plan to pay cash!!!

I had planned to pay cash, and had asked the staff in advance if I could do so, and was told that I could.When I checked out and tried to pay, they told me that they did not accept “old”dollar bills, whatever that means. The dollar bills were just as good as any, in fact I had withdrawn the bills from the bank just a while earlier. there was no visible sign informing of this. Luckily, I had other means of payment available. Very poor business practice, more so considering it’s a hotel chain.

IT'S BRAND NEW, CLEAN AND VERY WELL LOCATED, I LOVED THE PLACE AND THE LOCATION. THANKS FOR YOUR CONSTANT SUPPORT AND COOPERATION, I WILL GO BACK SOON

Both location and breakfast excellent as well as efficient friendly personnel

This was a quirky, but lovely hotel. The reception, restaurant, bar and lounge all seemed to be blended into one, but that's okay. Staff were genuinely friendly and helpful.

Breakfast was ok with a reasonable range of offerings

The hotel needs an open space to the outside. Probably on the top floor would be best, otherwise Hotel feels very enclosed