Regency Way Montevideo Hotel

The staff was excellent. Vladimir has an excellent customer service. Very kind and efficient.

Comfortable and convenient. It's in a safe area at night with easy access to restaurants and the shopping center around the corner. It's just a few blocks from the river and Pocitos Beach. Has its own closed parking lot with direct access. Breakfast is standard for this category of hotel, well-stocked. The rooms are relatively well-maintained.

Good location

The restaurant/coffee place was not well furnished and no matter the staff were nice not the service regarding food and utilities

If you go with a car, the garage is very big, you will always be able to safety park your car inside the hotel.

Breakfast is exactly the same each day, perhaps they can surprise with a very little new item each day.

The location, the ample room with kitchenette, the breakfast buffet with mini alfajores. Our room was at the end of the corridor, looking towards the courtyard, which was nice and quiet, avoiding the busy main street.

The corridor is a C, going around the courtyard and there are no stairs at the end. For a canadian this feels a bit unsecured in case of emergency. But I know that the construction code in Uruguay allows it and I haven’t heard of this type of emergencies in the country.

There was a noise all night, like if a blender was used, but it was not a blender. We had to use ear plugs.

The staff were very friendly and profesional, and the room was clean, comfortable, and spacious. The breakfast buffet was also pretty good, with much more variety than some of the other hotels that I stayed at while in Uruguay. In short, I’d stay here again.

The mini fridge in my room wasn’t working, but it wasn’t a major problem. Reception staff sent a maintenance guy up immediately to check on it, and he offered to replace the fridge. Because I was only there for one night, I told him that it wasn’t necessary, but I was impressed that the hotel tried to solve the problem so quickly. Thank you!

Rooms smelt like sewage, cockroach in the room,Staff gave my room key to another guest in the hotel

Very well located, great amenities

Showers and bathroom dates.

Breakfast is very complete, the location is also excellent.

It's a pet-friendly hotel, so at 7 am the barking of a dog woke me up, I had to call the front desk, after some time it calmed down, 2 hours later it started barking again. If you're going for a rest, it's not the best place for that. Also, I think I saw a cockroach in the bathroom. They still haven't installed outlets next to the beds...

Helpful staff, good location, cleanliness, good room space and spotless bathroom. It was easy to wander around the city. Montevideo Shopping is at walking distance.

Capacity of A/C equipment is below requirements. We couldn’t get a comfortable temperature in the room. Breakfast was fine and abundant but not great. Mainly pastries and cold cuts. No hot food available.

Breakfast was good. Simple but very good quality. I love the room and the location was a good time spend there.

I have some problems with air conditioner but nothing special.

The staff were very helpful, I had an issue with getting access to money. The staff were very polite and understanding. Thanks so much.

Close to stores, main roads.

Breakfast was cold food only, disappointing.

Excellent and spacious room. Excellent shower. Good staff at the reception. Easy check in.

Very poor breakfast. Please try to include scrambled eggs and fruit salad. It's basic.

Room was nice and had a good place to be able to work and connect. Silent room is really good.

The location

Overall the property is a bit run down. Also we had a group of soccer players on pur floor which were very noisy at times during the night.

Nice welcome from staff, nice room, hell of a view.

Room is functional together with the availability of a car park

Building is ‘tired’ and the breakfast basic. Coffee is not drinkable!

The staff

Very noisy some machine like sound went on and off I don't know construction? All night?