Le Petit Chateau & William de Percy

The staff were friendly and professional. The decor was lovely. Food was delicious and the wedding was very professionally handled.Rooms were lovely and beautiful decor.

Very expensive drinks and bathroom door couldn't lock or close properly.

Dinner at the wedding party was excellent

Dinner in the restaurant was disappointing ( reheated dish & industrial style dessert)

It was a beautiful hotel it was quiet and the receptionist was very welcoming. The room was beautiful and with views of the garden. Food was amazing! We dined on the evening and breakfast in the morning which was a nice selection. The staff were quick at getting us coffee and our food ordered. The menu we viewed online was different to what we had in the restaurant though.

We did find hair pins clearly from a wedding party on the floor of the bedroom and bathroom. A contact lense stuck to our duvet cover and the lights were very finicky.When dining for our meal I feel the waitress serving her customer service was a little lacking unfortunately.

Staff were good, particularly Jess who served us dinner! Bar/restaurant was nice. Room was lovely, cosy, and comfy, with an excellent shower.

Partner found the mattress uncomfortable and the bed was a bit creaky. The weather can’t be helped, but the old single glazed windows meant we were kept awake by high winds and the en-suite was rather cold, they could do with an upgrade.

It had a charm that made it difficult not to like and the location was very beautiful

Sadly our room was definitely the coldest place I’ve ever stayed. Having had surgery a few weeks before it was really uncomfortable being so cold. Kinda spoiled what otherwise was a lovely place

The staff were absolutely amazing!!! So attentive. We have a lot of food allergies and they were fantastic with catering to us too.

Room was exactly as expected, warm (despite minus temps), nice decor and bed very comfortable. Reception was friendly and welcoming.

We stayed for 1 night and were fortunate there was no wedding on that night as even other guests returning to their rooms was extremely noisy (after 11pm) so sound proofing seems minimal. We loved that breakfast was both a mix of continental buffet and order hot food from the menu, however the portion side of the vegan breakfast was very small (1 of each item) so that could be improved. None of this would stop us staying again or recommending to friends!

Amazing hotel fabulous staff and facilities

Only quirk not enough table top areas

This hotel is super dog friendly and there are lots of lovely walks close by. There was even a dog menu in the restaurant/ bar.The lodge spaces are great to relax on an evening.It’s decorated really nicely, warm and cosy feel but stylish. The bedroom was comfortable and included some lovely extra touches like chocolate and fresh coffee. I loved the under floor heating in the bathroom.It’s in the centre of the village and really easy to find.

We enjoyed the evening meal and breakfast but it could have been a slightly better standard.

Breakfast was great fantastic choice

Booked evening meal service was quite slow albeit food was good

The gardens with the fire pits were a nice touch. The room was nice, but a little tired looking overall. Very dog friendly!

Room was cold until about 7pm when the heating kicked in. The pub wasn't great for food, out of date menu online and lots of items unavailable. Given the location and dietary requirements, this made finding food difficult, when I booked expecting to eat at the hotel due to the online menu and expected food availability.

It is indeed very quirky and a fairytale location for a wedding , certainly gives the wow factor for a wedding

First room cold heating not working well and the coldest day of the year , moved to another room which was warm , bed however too low and not comfortable for our likes, chipped class which I only realised when having a drink and cut my lip

The property was lovely, great location very peaceful until you go to bed! Our room was room 4 right above the lounge where there was a group of people that shouted until midnight and it felt like they were in the wardrobe of our room! Food was lovely but expensive! Staff were very friendly, the hotel was super clean.

We had a bad room location, lots of items were missing from the menu and it was very expensive for what it was. £8 for a mocktail which was tonic water with a wedge of lime! Still wounded on that one!

It is beautiful and the breakfast was amazing

The bed was a bit uncomfortable but did not stop me getting a good night sleep

I attended a wedding, the venue was beautiful, so was the food and the breakfast the next day

The staff were very accommodating and friendly .

I thought our room looked a bit tired and the lighting was very poor . I also thought that to charge an extra £5+ for eggs benedict was excessive given the price of the room .

Beautiful interiors and gardens, in a lovely location. Very warm.

It was fairly pricey, but probably appropriate for the accommodation.

Its a very romantic hotel. Stayed for a wedding which was beautiful. Staff cert friendly and helpful.

The pillows were either too hard or too flat. The mattress was very hard and the bed was small. We're quite tall so wasn't ideal.

Style

Lighting in room needs a little attention but a handyman was sent quickly and he addressed the issue

We stayed here for a wedding and the wedding was fantastic, ran smoothly and had interesting food choices which I liked

However feel we were paying luxury prices for rooms that had stained sinks, dead bugs all over the window. Breakfast was included but it took 40 minutes to get coffee, they had run out of several things on the menu on both mornings that we were there. What was available took over an hour to arrive.