The County Hotel

Bad

Did not stay in this property walked back out, made us feel uncomfortable very dirty place

Clean very hospitable and next to town centre

The staff were very friendly and accomodating.

The county hotel is a 10 - 15 minute walk from the town centre, which would be fine in nice weather, however, it was cold at night on the way home. Having said that, every establishment we visited were happy to call us a taxi, which arrived within a few minutes and took us directly back to the County Hotel for around 5 or 6 pounds. Ideal

The young lady that let us in and booked us in to our room was very helpful. The breakfast that she prepared was lovely also . The room was fine and clean .

We arrived at the hotel and could not gain entrance , there was a buzzer on the side of the wall near the door to press to get someone to let us in but no-one answered. We waited about 20 minutes or so and still nothing . We had to wait in the car after that as it was very cold . I tried calling the number on the hotel sign but no answer either , I also emailed and messaged through booking.com but no reply at all . Luckily the young lady arrived to open the restaurant and let us in and also booked us in and gave us our room key . By the end of our stay we still had not received anything from the manager .

Breakfast was passable. The standard cereals available looked old and very unappealing. This morning I tried to find a decent banana and had to discard about 3,old and going off. The porridge was at least hot, but v liquid. The toast was bog-standard, cottonwool white bread. They could at least have offered brown bread, given that the type of bread was dead cheap. They gave a large pitcher of orange juice and a small pot of coffee (passable). The girl serving (on her own) was very polite and smiled nicely.

There was no hot water in my room. I ran the tap in the basin for about 25 minutes on Friday night and managed to get hot water, but there was absolutely none on Saturday or Sunday morning. The shower worked after about 20 minutes on Friday night and gave short bursts of warm water, but there was nothing doing on Saturday night. No hot water at all. I saw the owner (or the manager) on Friday evening, and paid immediately, and never saw him again, at the desk or elsewhere. The only person visible was the young girl serving in the kitchen and she surely had nothing to do with the hot water. I would not recommend this hotel in winter, unless you have very low expectations.

Bed was comfortable

Reception not 24hrs. Not advertised as a seek hotel however it is this. No meat, or alcohol available. Walls paper thin. Hotel over charged the group I was staying with and argued until we agreed to pay out of easiness. Rooms dated, unclean and smelly. Would not stay again

Good value accommodation, very clean and spacious

Slightly dated but this is reflected in low cost. Breakfast was tasty - worth making it clearer that only vegetarian options are available to manage guest expectations.

The young Girl who served Breakfast was pleasantly accommodating, however possibly in need of some training.The room albeit small was comfortable and bed was comfortable.A good location and suited our needs

Didn't feel like we were very welcome, had to wait for someone to arrive to get checked in.At 3.15pm maybe thought it would have been a time where the desk was occupied. Almost felt like it was too much effort to hand us a key.

It is very near my daughter's house. Lovely breakfastThe room was very clean and well presented.The young lady who booked me in and took my breakfast order was very polite and professional.

Shower door access a little tight.

Good price, convenient. Stopping for one night. Breakfast was surprisingly good even though it was vegan. I had the pancakes.

Bed was hard.

Comfortable. Clean. Warm. Quiet. Spacious room on ground level. Pleasant staff. Good parking. Easy to find.

The service was good at breakfast and cleanliness in the en suite bathroom.. The porridge and Yoghurt was excellent

the vegan cooked breakfast. the potato Scone drowned in baked beans in particular. The mattress was awful. The cheapest you could buy and spring that boynged (noise).

Lovely rooms and pleasant staff. Great breakfast

Room was absolutely spotless and the staff were lovely. I am not vegetarian but the breakfast was great - didn't miss having meat. You could see that the owners had made a real effort to make the place nice. When I next visit Helensburgh would certainly stay here again.

Reasonable price, good location, rooms clean. Would use it again.

The TV placement in room 1 is very low, and I hit my head several times, going out and in. Should consider putting smaller people in that room so they don't bang their head. I'm just under 6 feet in height!

My room had a spacious bathroom with a big bath the hotel was really warm and friendly staff and I couldn't find any faults whatever 100 percent recommend for a long or short stay

Nothing to write about totally satisfied

Friendly staff and convenient location near the train station and a short walk to Helensburgh

Comfortable bed. Nice bathroom. Clean rooms.Plenty of breakfast offered.

Husband disappointed that there was no bacon or black pudding.

Staff were very helpful Breakfast was very goodComfortable beds in a nice room

The owner and his staff were so lovely......nothing was too much trouble for them. The room was a great size and the facilities were really clean. And the breakfast..........the full vegetarian was delicious