The Grey Gull Hotel

Excellent food amd great staff

Shower in my room was lacking any real flow

The staff were extremely helpful and friendly, the food was excellent and the room was lovely and very clean

Rooms where nice and clean and comfy and staff where very friendly and welcoming

Staff were so friendly and helpful. Dinner was lovely and the location was exactly what I wanted.

The room was a little cold and somehow unwelcoming.

The location and the staff especially the New GM Gavin he’s doing a very good and professional job and is a genuinely nice guy

A bit dark in our bathroom Room 1

The girl on reception was lovely, and made us feel so welcome! The room was perfect and the bed was so so perfect

The breakfast although plenty of it,the sausages and bacon looked a bit undercooked......thats the only thing.An it certainly wouldn't stop me re-booking it in the future

Very poor

The room that i was taken to was not cleaned, i reported and was given another room. The heat was not working and i wasnt able to lock the door from inside

The staff were friendly and helpful.

The shower pressure was poor and took along time to heat up . The shower tray was dirty and so was around the toilet. Broken socket next to bed. Also booked a sea view room and didn't get that. Got one towel in the room for 3 people had to ask for more.

Good food clean and friendly staff

Helpful friendly staff. Location.Good food.Overall, good value.

Very small attic room with inadequate heating initially allocated.first night.However staff extremely helpful in transfer to everyone good room.

Staff were excellent. Food was great.

Outside looks a bit tired.

The staff were lovely

Room tiny, food poor

The location overlooking the Loch, but still next to a busy road. The bed was comfy.

On arrival, couldn’t get parked in the small car park as full of trades vans (typical guests).The whole building outside and in is very tired and run down. Reception horrible and unwelcoming. Carpets thread bear and dirty throughout. Decor cheap nasty not-tasteful faux “Scottish” touristy tat. Staff not very friendly a bit quiet going through the motions. Rooms have been part renovated very poorly with cheap items you could buy out of B&M (discount store). Carpet still old. Musty old smell throughout. The room I purchased (double with sea view- with pictures) was not the room I was given. They obviously just put pictures of the best possible room in booking .com. I was actually given a tiny dark and dingy single at the back of the hotel overlooking a car park. Breakfast worst I’ve ever had, highly ultra processed cheap discount store badly cooked with a terrible choice. Inedible. This Hotel is extremely overpriced, should be a 3* at best- maybe hostel status and price to match.

The position of the hotel is wonderful.

Bins on the drive way to welcome guests. Grubby entrance, dirty carpets, bathroom and bedroom. Evening meal and breakfast woefully.

Called them 43 times no answer arriving late due to storm Amie travelling 12 hours which should only take 3hours room very dirty and very cold no heating and breakfast was definitely not edeble cold not even fully cooked. So basically paid for a room for 5hours sleep no breakfast for a £125 rip off sorry

We didn’t like anything about it when we arrived outside to a run down shabby building

We booked it for one night our room was on the third floor of a rundown shabby hotel we declined the room as my partner could not make the stairs they said there was no other rooms available for them to offer us they would not give us our money back while we were having discussions a couple came in looking for a room we said give them our room and he said he couldn’t ?? Which after talking to booking .com he could have easily

Location

We booked 2 rooms both smelled awful and the bathroom was full of mould. The carpet was not fitted and grip rods were exposed, overall very neglected Unable to upload video to site

Booked at really short notice as the ferry was cancelled. Welcoming lovely staff, great room and we had the dog. The food was good as well :)

It didn't look much from the outside, but big spacious room and bathroom (I finally had ample space for toiletries) , dinner was excellent at decent price and breakfast was also good

The internet connection was intermittent, with calls being broken and surfing slow

Quiet, clean, decor a bit tired in places. Good breakfast. Staff friendly enough.