Bankside Hotel, Autograph Collection

AMAZING, everything I liked, from the responsiveness of the team leading up to our checking in, to once we checked in everyone was soooooo friendly and Kind, the staff, the team, the breakfast, location, rooms, simply everything exceeded expectations.

There was a discrepancy upon checking out, however the manager reached out promptly to rectify the situation so ultimately happy with how that was handled as well

This was an anniversary weekend so we treated ourselves to a suite. We felt we got more than we paid for. It was a delight to find beautifully dressed bed ( rose petals) and complimentary fizz and cake . We were on the top floor with picture windows that framed St Paul’s. Down a side street ( so quiet) and yet with beautiful views. Perfect Location for the Old Vic and the Tate Modern. Staff were unobtrusive but attentive. We will be back

Great location by Blackfriars station. Very good shower. Super comfy bed. Wonderful staff. Stylish and classy.

Morning noise. Very mediocre breakfast.

Staff were very friendly, quick, helpful and cheerful

A few niggles with keys, tv and coffee machine not working but all sorted out very quickly.

Location excellent, staff super nice, restaurant has great food and rooms very comfortable.

Price could be a little better.

The front desk staff welcomed us warmly and were very friendly and helpful. The hotel’s location is excellent, the cleanliness is top-notch, and the rooms are very comfortable.

The only thing I didn’t like is that the room price is quite expensive.

Staff was greatReception employee Katya was very helpfulFood at the restaurant, room, gym - all 5 *

Good location. Clean, comfortable.

The property is new, clean, fresh and cozy! Every corner of the hotel has an artistic element which elevates your stay! Right next to the hotel there is a Waitrose and a Gail’s in case you need to get something. The hotel’s food is also very good and you can spend a good amount of time in their lounge and enjoy the tranquility. The bed was very comfortable and towels and linen were changed almost daily! Most rooms are 25 m2 so they are quite comfortable if you have large luggage. The staff was so helpful and accommodating, we managed to get an early check in which was a fantastic add on to our stay! We will definitely come back.

I would have loved if the TV in the room was a smart tv so we could log into our streaming services as BBC channels can be limiting. Also, comparing to other central hotels you need to walk 10 mins to the tube stations but there are buses and the overground few mins away that can help you get anywhere you need!

We had an absolutely fabulous stay!! We honestly can’t say anything bad about this hotel - the staff were exceptional, the hotel itself was by far one of the nicest rooms we have had, the location is great - quiet but not in the middle of nowhere and the little details for our daughter that Angela and Stephanie organised were magical. We will be back!!

We loved everything!

The welcome, by Mustafa, was very warming and Aleena - the other welcoming receptionist was equally chatty and happy, which made my arrival (after a hard business day) very realxing

The reception staff were very welcoming and helpful. The hotel was very comfortable. Incredibly good for access to O2.

I can’t see any room for improvement.

Lots of options for breakfast! Lovely fresh fruit and plenty of hot food options in the buffet.

Comfortable room and bed.

Friendly service at the bar?

Location was good - just a bridge across from Blackfriars tube. Very comfortable room with modern amenities. Shower and bed both excellent.

A bit far to Heathrow airport - if with luggage, had to take uber or taxi, and going through the city meant traffic. otherwise, excellent.

Location big room lovely bathroom comfy bed free welcome drink on arrival

Reception area not clear and were ignored on arrival with bags so obviously checking in, water station on our floor not working but we’re not advised, dirty food tray outside our door presumably from previous occupant took nearly a day to be cleared, air con in room seemed very inefficient so both nights were stuffy, breakfast very poor quality and service for that class of hotel

Location big room lovely bathroom comfy bed free welcome drink on arrival

Reception area not clear and were ignored on arrival with bags so obviously checking in, water station on our floor not working but we’re not advised, dirty food tray outside our door presumably from previous occupant took nearly a day to be cleared, air con in room seemed very inefficient so both nights were stuffy, breakfast very poor quality and service for that class of hotel

Clean - immaculate. Great location. Wonderful staff. Quiet spacious family room & varied breakfast.

Nothing!

Spacious room.

Getting the electrics to work was tricky. There was a pillar in the middle of the room. The soundproofing was poor meaning we were woken up by noise from another room. Staff weren’t remotely prompt at bringing us some more coffee when we asked.

Spacious room.

Getting the electrics to work was tricky. There was a pillar in the middle of the room. The soundproofing was poor meaning we were woken up by noise from another room. Staff weren’t remotely prompt at bringing us some more coffee when we asked.