Cliftonville Hotel

Cheerful and helpful staff - all of them

Floorboard creaking so much

The staff were really helpful and provided excellent service.Breakfast was delicious.We also had dinner with our family at the hotel - excellent.

I liked everything.The service , the attitude of the staff , the food, the comfort of the room and the building itself were all delightful.If they could order the weather that would be great!!

Nice hotel, good view and friendly staff

Bed was a bit uncomfortable and bathroom cold otherwise very nice

Everything, the hotel is in a great location. It is a very cosy & comfortable hotel, the rooms are clean & well decorated. The hotel team are friendly & helpful, nothing is too much trouble. We had a lovely breakfast in the very welcoming restaurant.

The receptionist. The dining room staff. Attention to detail. Made my birthday amazing..in EVERY WAY. I am totally amazed. Cannot think I would Ever stay in another hotel. Feels like home. X

The location was amazing with fabulous views back to the pier and over the lovely gardens. We were lucky enough to get a parking space in front of the hotel but there was street parking available and a pay and display car park next to the hotel.The original architectural features are stunning and wow you as soon as you enter the hotel.The staff we met were all so friendly and very helpful.the lady that checked us in couldn’t have done more for us.We didn’t eat in the hotel but the menu sounded lovely and good value. We didn’t eat in have a drink in the bar which had a good choice of beers and lagers on tap plus a well stocked back bar.Our room on the 3rd floor was super. We had a huge bay window with views over the sea and a small side window so you could see the pier in all its glory.

Some of the soft furnishings in the lounge area were a very light colour and a bit stained.The water pressure on the 3rd floor was not the best. Filling the bath took patience and the shower didn’t have enough pressure to wash shampoo out of my hair.

The room we were given in the 'turret' had the most incredible seaview and was within walking distance of the pier and the beach. The staff were welcoming and helpful and the atmosphere of the hotel was friendly. I loved the decor and splendid Edwardian staircase - quite cinematic.

Location perfect. View lovely.Accessible room only one hand rail in step in shower

Staff not very attentive on service

Excellent location and views

Room and whole hotel was tired and run down. Scuffs on walls and doors.Bathroom mirrors rusty and bath panel had seen better days. Facilities in the room were very poor no biscuits and poor selection of beverages and no fridge which for the price point was very surprising.Staff were very unprofessional and seemed more interested in discussing what they did the night before rather serving at breakfast.Breakfast was average and very small.

the decor was exceptional, room (a deluxe twin) spacious and comfortable, very good sea views, good breakfast. An expansive menu was available all through the day.

the noise from the couple in the room above between 1.00am and 4.00am, which included linking to one of our devices with Bluetooth to play what appeared to be Bangra music in our room at 2.30am.

Lovely features, friendly staff.

Was cold in the room when we arrived, dining room was cold in the evening. The breakfast was poor for the price.

Perfect location, friendly staff, very comfortable rooms/beds & it was really quiet, couldn’t hear any outside noise at all.Lovely homemade flapjack in the room was a lovely touch.

There was nothing we didn’t like.

Nice room, nice food and staff very friendly.

Great location / bracing swim in the sea

room a bit small for a comfy double & facing sea view would have been nice

This is a well run cosy hotel. It was very quiet, it was in January. The building inside has some nice original features. The bed and linen were very comfy. The Wifi also works really well. Some nice private public places to sit with coffee, with views to sea.

The building, the cocktails, the staff are all justly renowned.

Nothing!

Really is the perfect location. Comfy room. Just lovely.

My partner went to the car to get our things to return and find out he’d been locked out the building. Luckily I could come down and unbolt the door that had been locked from the inside. If I hadn’t had been still inside, we both would’ve been locked out. The key wouldn’t turn the lock as the door was bolted.

Comfortable, relaxing, friendly staff and great location.

The location is amazing and the car park is right next door! The staff was amazing from my first to my last interaction with Reception, to the dinner and breakfast staff, all were friendly, helpful, interesting, and hoping to help this be a fantastic stay. They certainly succeeded. We had just a small bite for dinner, which was good. Breakfast was unusually delicious. I didn't think about AC being uncommon in England, so I was a little worried when I got to my room, but there was a fan in the closet that did a great job and kept the room cool enough for me to sleep well. I definately hope to return.

friendly & accommodating

not a moan but room for improvement - we ordered two drinks to our table x they were carried with one hand to the table not on a tray. We ordered macaroni cheese & fries x no garnish no grated cheese on top of macaroni cheese very beige. Like I said not a moan just felt certain members of staff although very friendly & helpful are maybe a little to comfortable therefore not being consistent.