The Chainbridge Hotel

Fantastic location, the view was outstanding with the fast flowing river next door and railway station opposite. Room was warm and comfortable. The staff were friendly and helpful and food choices excellent. Shout out for Grace who kept the drinks flowing and fire glowing.

The location overlooking the river.Lovely rooms.

No option of a hot breakfast.

Location,service,friendliness and professionalism of staff. Excellent breakfast and helpful to be able to check in early on arrival

Hotel very nice, on arrival the lovely lady on reception have us an upgrade to the suite ,room was very spacious with great view of the river, staff very friendly and food was delicious, would definitely return

Just a bit far to walk into town, taxi very expensive

The views were lovely

Very small room for the price...unable to get hot food on the Sunday night which still seems to be an issue..no hot breakfast as part of the price so after a long walk on the Sunday I didn't get any hot food until I left on the Monday apart from a small bowl of chips..a small bowl and chips and glass of diet coke £10:95..very high prices. The bed was hard...around the bottom of the shower not in great condition....price didn't reflect the standard..I think the price is based on the location..you could find nicer for cheaper

The friendly staff, the excellent views from the rooms balcony, the open fire and seating, the pay as you go for drinks etc, the view and sounds of the railway opposite, cleanliness of rooms and bathrooms.....

Be Warned. When booking your room the breakfast that's included is continental only (which is lovely) but a cooked breakfast is not included in the price of the room, there is a supplement to pay if you prefer a full english breakfast.

Nothing I could say that I liked about the stay as it was really uncomfortable

Uncomfortable beds,had to park up a steep staircase with child and luggage,definitely not worth the money I paid the hotel also had an unusual smell which wasn’t very pleasant

Staff were very welcoming and friendly. Hotel was clean and the food and drinks were great. Brilliant atmosphere and beautiful location. Perfect place to relax or to use as a Base for hiking. Will definitely book again.

Parking wasn't the easiest. Car park available by hotel with limited parking with an overflow car park available further up. Not ideal access to the hotel from the overflow which is via some steep steps. Room was smaller than I hoped for a junior suit. These are just minor niggles though and the pros greatly outweigh the cons.

the whole building, my room and balcony above the rapids and opposite the steam railway station, all the staff, friendly and helpfull

The view, the breakfast

No dedicated resident lounge - it was crowded with non residents, no restaurant on a Sunday night, cheap plastic cups in the bathroom

We had such a nice stay, grace behind the bar was very pleasant and friendly.

We would of liked to of been able to order hot breakfast.

Stunning views from the balcony. The room was spotless. Great food staff allways polite.

The location is everything about this hotel. You go for the river. The staff were friendly.

The breakfast is a problem a big problem. You don't go to a hotel like this to receive the cheapest food possible. It's to the point it's an insult. The breakfast is now continental style. The food quality is so cheap and the minimum is out. So you have to prompt staff to refill everything... Even the milk and juice.Cost cutting in such a way is not something that would encourage people to have a good experience or return. The rooms are not cheap so you don't expect this. 40 years we've been coming. This drop in standard has lost is now. We are very sad about it.

It is a beautiful old hotel full of character and wonderful views especially of the river. The staff were really friendly and helpful. The suite was very spacious and cosy and the bed really comfortable.

It's a shame they have stopped doing full English/Welsh breakfasts, however, the Continental breakfast was nice.

Pleasant

Parking was difficult, the window was broken so hard open close and i am sure that bars locking the main enterences at night is against fire regulations but who am into judge If I was spending all day sat listening to the roar of the river great. If not there are better options around.

The staff were friendly

The room was shocking! We checked in and immediately checked out! The room was awful and it’s a shame as the location for balcony views was lovely.

Friendly & good location.

Couldn’t turn the heating down in bedroom

Food delicious

Staff were not very good need to stop talking to each other and ignoring customers needs

Having stayed here with my husband on numerous occassions yiu cannot get a better setting beautiful views and of course the amazing river dee..it really is picture postcard and so relaxing.

Our last visit start of November 2025 unfortunatly were left feeling dissapointed. Firstly we usually pay around the same price for B&B each time we visit, this time we sat at our table expecting a full English( or wesh)breakfast as we have always had before( we dont have this at home so when we go away its a real treat) only to be told you have to pay extra now, and only get a continental breakfast, this was a bit let down for us as we are not really into pastries/ yoghurt/ cereal eaters. Also we have had brilliant nights sleep and comfy bed on previous stays, this time the bed was so hard I hardly slept. Then, on leaving just a box to pop your room key in... no customer service what so ever, no one asking how was your stay? Etc Etc....myself and my husband feel that this hotel is living now solely off its location and not providing the extra bit of personal service..All our previous stays have been in the summer , except this time, in the evening it was quite chilly whilst having a drink in the bar, we even moved to sit by the area by the fire..but that wasnt fired properly do didnt let out much heat. All in all we have mixed feelings on returning to The Chainbridge unfortunatly!!!..

Brilliant, peaceful location. Stunning views. Good staff.

Nothing that can’t be helped. 2 car parks - one on the same level as the hotel, but driving is very tight. Or, one up the hill, but it requires walking up some rickety steps. Neither are ideal, but they are fine, and nothing can be changed about this.Only other thing might be to have normal sized cups rather than teacups in the room.