No38 The Park

Charming, clean and cool tub

Room was very hot and not able to control it.

The setup of the room was stunning. We loved the bath within the bedroom, and the little touches throughout the room such as the Tiffin and Port.

The room was too hot, and this was the same for the rest of the building.

Lovely building, friendly staff, great location.

Staff were very friendly and helpful right from the start. The hotel is beautiful, and my room was very cosy. I would definitely stay there again.

The room was lovely and spacious. The bed was large and very comfortable. I would definitely stay there again - the location of the property is brilliant, especially if you are going tot he races as it is just a short walk to the course and into town.

nice property abd good location

bed was too soft

Such a comfortable boutique hotel. I loved the unusual touches in the bedroom - a small carafe of port (complementary), huge comfortable bed, delicious chocolate tiffin (also complementary). Plenty of wash cloths and comfortable bath robe as well as a Dyson hair dryer. Gorgeous products in room too. Breakfast was delicious, freshly cooked to order - perfect scrambled egg!

I didn’t have any milk - only oat milk. I’m sure they’d have brought me some but I was in a morning rush so didn’t call them. Also I thought it odd to have a kettle inside the wardrobe (couldn’t remove it, had to be used in situ).

Location to race course and property is lovely with great attention to detail. Staff were friendly and helpful

Comfy bed, huge room, lovely products and great location. The bathroom was huge and had his and hers sinks and showers with luxury products and lovely style. The bed was enormous and very comfy with the best pillows I have slept on! Enjoyed our stay as it was close to the town centre and to the racecourse. The Dyson hairdryer was a nice touch.

It was dark in the room and needed an additional light to read, also the kettle was difficult to access in the wardrobe. It was warm in the room but lovely fan supplied and a window that opened for ventilation.

Stayed in the largest room - which is a spectacular size. Largest show ever I’ve ever seen. Very comfy bed and pillows. Massive bath tub. Beautifully furnished. Excellent location.

Didn’t like that the loo was separate to the main bathroom. Didn’t like that we seemed to have allergic reactions to something in the room, however given it is dog friendly, it may have been related to that. Hard to say!!!! Also someone had consumed part of the honesty bar without being honest - and it hadn’t been replenished.

The decor and the staff were all great. The restaurant was lovely and the food extremely good.

There was nothing not to like.

Comfortable bed and nice room

Expensive and no breakfast included

Very nice hotel clean and comfortable and walking distance form where we want it in get to

Excellent and friendly staff. Breakfast was excellent and plenty of options to choose from. . Excellent location.

Location and decor

Plumbing is some of the rooms was noisy - but they moved us to another room.

A lovely room with some very nice touches to make your stay special. The breakfast was excellent.The staff were very friendly and attentive.

The only small thing was that our room wasn't ready at 3.00pm. We had to wait about 30mins. But this was more than compensated for, with the high standards of everything else.

Very close to the town centre, beautifully decorated rooms. Breakfast was superb.

Stayed here twice now, and both times have been absolutely outstanding. Once as a solo traveller, and because I loved it so much, I brought my family here for a night two days later. The service, food and rooms are excellent. Everytime I come to Cheltenham, I would chose to stay here or 131 The Promenade. They used to be ‘sister hotels’ and you can absolutely see the resemblance in decor and finishing touches. No 38 is a far more intimate hotel if you want a quieter vibe.Thank you once again for such a fantastic stay both times.

The room was incredible, so big and the bed was really comfortable. Probably the best shower I have had as well. Location was great and the property is visually really nice

Staff, breakfast and decor

Poor lighting in the bathroom vanity area and limited space to put toiletries