3 Star Hotel
The Windmill Hotel
The Windmill Dalton Piercy Hartlepool, Elwick, United Kingdom View Map
1/5


About
Comfortable Accommodations The Windmill Hotel in Hartlepool offers family rooms with private bathrooms, bidets, and modern amenities. Each room includes a work desk, TV, and wardrobe, ensuring a pleasant stay. Dining and Leisure Guests can enjoy British and Italian cuisine at the family-friendly restaurant, which caters to halal, vegetarian, and gluten-free diets. The bar provides a relaxing atmosphere for evening drinks. Convenient Location Located 17 mi from Durham Cathedral and 18 mi from Teesside International Airport, the hotel is close to attractions such as Billingham Golf Club and Hartlepool Art Gallery. Free WiFi is available throughout the property.
163 Reviews
- Cleanliness
- 6.3
- Staff
- 7.3
- Location
- 7.2
What Guests Say
- “Big comfortable bed. Was clean .nice and warm”
- “How fast things are ran in the restaurant couldn’t fault the staff in anyway, there was some noise from other occupants and it was…”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/1Twin Room
- Additional toilet
- Bath or Shower
- Bidet
- Body soap
1/4Suite
- Bath or Shower
- Bidet
- Body soap
- Conditioner
1/3Double Room
- Additional toilet
- Bath or Shower
- Bidet
- Body soap
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What Guests Loved
Based on 163 reviews
Pros +
- Big comfortable bed. Was clean .nice and warm
- How fast things are ran in the restaurant couldn’t fault the staff in anyway, there was some noise from other occupants and it was sorted within 1 minute of being on the phone to reception
- The restaurant was amazing. The room itself was satisfactory.
Cons -
- A shame they don't offer breakfast. Tv could of been bigger
- The floors and tv in the bedroom the Ariel wasn’t working for £120 you should at least have the tv on
- Reception staff wasn’t very helpful, kettle was full of stagnant water, lack of towels, no toiletries, or teabags to go with stagnant water filled.
Big comfortable bed. Was clean .nice and warm
A shame they don't offer breakfast. Tv could of been bigger
How fast things are ran in the restaurant couldn’t fault the staff in anyway, there was some noise from other occupants and it was sorted within 1 minute of being on the phone to reception
The floors and tv in the bedroom the Ariel wasn’t working for £120 you should at least have the tv on
The restaurant was amazing. The room itself was satisfactory.
Reception staff wasn’t very helpful, kettle was full of stagnant water, lack of towels, no toiletries, or teabags to go with stagnant water filled.
The heating continued through the power cut
No one in reception and no bell or phone to call anyone. Contact info sheets left on desk still there on leaving after 1 night gdpr issue. No breakfast didn’t know on booking lack of evening food due to a power cut. Booked a table but told to queue. Fixtures very tired. Mattress needed changing bedding not the best but the water was hot
The rooms are excellent value. The shower is great.It's well worth the moderate prices they charge.The restaurant is excellent. Top quality food very good prices. Staff very good.I stayed there for 43 weekks (not weekends) cannot find fault, very happy.
Nothing excellent value.
Staff were friendly, room was clean
No breakfast included, bar closed at 9.30pm, shower head blocked so poor spray, no shower gel, 3 paper thin pillows between 2 people. Bed very uncomfortable and very very creaky.
The food was nice
Only 1 pillowHad to move room due to broken TvFan in bathroom constantly on
Nothing didn’t even get the chance to stay no one at reception also didn’t answer phone when tried to call
The restaurant was fantastic we had evening meal and were served quickly food was freshly cooked and tasted amazing
The bed was hard and too low Bath had no plug Only 3 very soft dirty pillows Room was cold Bath had lots of mould around taps and sealant
Convenient location
Place very dated and scruffy. Check in unattended, had to hunt for someone to check me in.
Will definatley be back 100%
We booked honeymoon suite Shower and bathroom great.Bath in bedroom great except tall tap needs fitted properly as it was on a slant.Room could do with a spruce up as it was dated and furniture marked .Restaurant absolutely cracking.. food unreal!
Beautiful property.. nice grounds , near main road a little noisy, Hotel suite nice size spaces , roll top bath adds romance to the room
The room was in great need of TLC , furniture very dated, curtain missing leaving just one side , scorch mark on bedside cabinet bedside lamp missing, the other one broken, kettle needed descaling still had water in from previous guests.. one of the bath towels had a big rip , shaving light bulb was missing, Roll top bath standing tap was in need of repair , handed been cleaned lime scale and corrosion… Was told at reception it had been cleaned, smelt a little , needed widow opened, then there was noise from the road .. It was a romantic stay , we were let down ..
The food was very good
It’s located next to a very bizzy road, needed some ear plugs!Bed was very bad in room 4 Payed for two nights but left to go to the premier inn on the second night, a better nights sleep at last,
2 flat pillows very thin...
No breakfast provide
Our stay was excellent, rooms are very well set out and clean. The food in the restaurant is exceptional as are the staff
Rooms were tiered, the restaurant provided great food and reasonable prices but there was no where to relax with a drink.
Rooms were tiered, the restaurant provided great food and reasonable prices but there was no where to relax with a drink.
Great location. Restaurant attached to hotel
Could hear traffic on A19 in room 5
Its difficult to give a full review of the Windmill hotel, as I didn't end up staying. The wasn't anyone at the reception - just an air horn to summon staff. A notice sellotaped to the counter advising guests that abuse/shouting at staff would not be tolerated; prompting the questions how many people feel the need to complain that vociferously at the staff, and why? Dirty pillows, dirty bathroom. Fan heater for warmth. I stayed as long as it took me to book another room at the Travelodge, and left my keys at the reception, because there was still no staff. Car park was good though.
Staff at reception, proper room heating, cleanliness
We didn't come here for the accommodation but rather the restaurant (Sambuca) the hotel side was a bonus. The hotel side is basic and a little tired but clean enough and serves its purpose as pit stop. Room facilities are a mix of could do better and oh that's nice eg full size ironing board and iron, and full size kettle. Could do better - tv and Internet connection failed, no hangers.In conclusion would I stay here again if I was returning to the restaurant- likely otherwise not a destination hotel. Staff were lovely got to say.
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Check-in after 19:00 must be arranged in advance by contacting the property directly. Guests may be asked to pay in advance when requesting late arrivals.Managed by a private host
Location
The Windmill Dalton Piercy Hartlepool, Elwick
This hotel is in Elwick.
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