Winstanley House

All very good. Minor niggle about breakfast (see next question).

Just a minor niggle that the poached eggs at breakfast were overcooked. The yolks were solid. We invited 7 of our family who live locally to join us, and several had teh poached eggs, which were all the same. :-)

Warm very friendly team of all professionals at your beautiful hotel,calm surroundings,superb food,variety of excellent drinks honestly me and my best friend were so happy with our stay thank you to all especially working over new year Rachael and Molly

It was very quiet, staff were very welcoming, rooms were stunning. Food and cocktails delicious

The room wasn’t particularly warm

Clean tidy warm and welcoming

Very lovely setting with a historical and modern blended architecture.

Lots of suspicious white stains on all of the chairs in the suite.

Room was very cleanFood was goodWas nice that I was given a complimentary breakfast

The staff, location and the Ballroom for the event I attended

It was v cold in the restaurant and the room

Disturbance

EV chargers didn’t workNo food available after 21:00Phone in room didn’t work so when I tried calling reception for support I couldn’t get through. Disturbance on 2nd floor of main house, people shouting and music played loudly between 23:00 and 01:00

Room was beautiful and it's a pity we only had a one night stay booked after a funeral so we couldn't make use of all the facilities. Huge bathroom with a bath and seperate shower... We had booked a deluxe double but we were upgraded which was so nice. The bed was very comfortable and a proper king sizeWe opted for a small breakfast but it was lovely. Staff very friendly especially Nico, lovely gentleman.

Nothing to dislike

Location was great and the park was lovely

Our room didn’t feel clean? There were dead insects on the window sill of our bedroomA few webs in the hallway as we entered behind the main doorThe main bed had a dip on one side which was quite uncomfortable

I had an arm injury and Nabila on reception was very helpful in taking my luggage to my room and re-allocating me into an easier access room.

The hotel was beautiful and the staff were so attentive. Even upgrading our room free of charge.

The room was so hot even with the room fan on and windows open it was extremely warm. Also there was a lot of music playing until midnight and was loud in the room.

Hotel was niceThink bed too small for a huge room!

Bed hard and too small

Location

Pillows worn and uncomfortable carpet in room dirty, poor quality breakfast.

We booked a park view double with walking shower & breakfast as we were attending a family wedding reception. It was a massive treat for us to stay overnight & we had been looking forward to it for ages. Totally not disappointed, it was fabulous. The breakfast was faultless & the staff really nice & friendly.

Hotel nice. Restaurant was lovely

Bit scruffy outside in the patio areaBits of paper and cigarette stumps

Arrival was smooth and it was helpful to have two rooms next door to eachother.

We requested one room with a king bed and another room with 2 beds. we got two rooms with queen beds. overall the room was a bit shabby. carpet needs replacement. and for the rate we paid it really should have included breakfast but I guess that's the nature of shifting costs.

Staff were great and the hotel was clean.

I didn't find the bed / bedding very comfortable. I expected more for the price.

The staff were lovely - Nabeena and the two on reception in the morning. Their good humour and helpfulness made all the difference to my stay.

The sink plug didn't work and so I used the shower to clean my teeth! I didn't complain about this however as I didn't want to change rooms.

We had tickets to a local racecdvent so perfect location. Room was lovely. Spotless. Huge comfortable bed. Loved the building and original features such as old shutters.Decor everywhere was beautiful. Evening meal in steakhouse excellent.

Disappointed with the breakfast. Very poor selection of buffet items no croissants or breads. Only orange juice .No choice of yoghurts and very poor fruit offerings. No hams or cheeses and coffee and tea in help yourself thermos dispensers which were cold. No muffins for the eggs Benedict, just 1 very thin slice of toast. After the fabulous evening meal I had high expectations. We were offered fresh hot drinks though when I asked for them.