1/31
About
Perfectly located at the gates to The Cathedral Close and ten minutes to Stonehenge. The Chapter House is steeped in history and culture. There are 17 comfortable boutique letting rooms, ranging from spacious and luxurious executive rooms to family suites, double rooms and twin rooms. All are unique and quirky, some with original paneling and fireplaces and all with fluffy goose down duvets, Egyptian cotton linen, luxurious designer toiletries and flatscreen TVs. All our rooms are en-suite with walk-in showers, some also have baths, even in the bedroom! Please specify when booking if you have particular preference and we will try our best to accommodate you. All rooms have coffee and tea making facilities, ironing boards, a hairdryers and a safe for your personal goods. The Chapter House features one of the best steakhouses in the south west. Here you'll find a selection of house dry aged cuts, finger-licking marinated racks of ribs, handmade pure beef burgers, as well as a wide range of poultry, fish and vegetarian dishes. Every Sunday we serve up our famous Sunday roast, definitely worth booking for! And there's a little South African twist here too with Bobotie and Durban style curries on the menu as well as some top-notch wines from Stellenbosch and The Hemel en Aarde Valley. Join us in our traditional bar for a cocktail or pint of ale by the fireside or in our lovely heated outdoor courtyard - plus there's snuggly blankets if you are still cold!
844 Reviews
- Cleanliness
- 9.2
- Staff
- 9.4
- Location
- 9.7
What Guests Say
- “The location was excellent. The staff was friendly and helpful even when busy. The restaurant was great and so was breakfast.”
- “Great location and authentic Tudor charm.”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Small Double Room
- Bath or Shower
- Carpeting
- Closet
- Coffee/tea machine
1/4Executive Family Room
- Bath or Shower
- Carpeting
- Closet
- Coffee/tea machine
1/4Executive Double Room
- Bath or Shower
- Carpeting
- Closet
- Coffee/tea machine
1/4Twin Room
- Bath or Shower
- Closet
- Coffee/tea machine
- Complimentary drinking water
1/4Double Room
- Bath or Shower
- Carpeting
- Closet
- Coffee/tea machine
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What Guests Loved
Based on 844 reviews
Pros +
- The location was excellent. The staff was friendly and helpful even when busy. The restaurant was great and so was breakfast.
- Great location and authentic Tudor charm.
- Cute bedrooms, full of character and looking freshly decorated. Impressed at thoughtful touches like the Nespresso coffee machine and magazines - amazing value for the price we paid, including a great breakfast. We also had a blow out steak dinner in the restaurant which was fab.
Cons -
- A minor quibble, but the menu in our room differed from the one in the restaurant, which was a little disappointing when we were looking forward to a particular starter that wasn’t actually available!
- A security light outside our window stayed on all night, which bugged me.
- The shower's mixer didn't work well.
The location was excellent. The staff was friendly and helpful even when busy. The restaurant was great and so was breakfast.
Great location and authentic Tudor charm.
A minor quibble, but the menu in our room differed from the one in the restaurant, which was a little disappointing when we were looking forward to a particular starter that wasn’t actually available!
Cute bedrooms, full of character and looking freshly decorated. Impressed at thoughtful touches like the Nespresso coffee machine and magazines - amazing value for the price we paid, including a great breakfast. We also had a blow out steak dinner in the restaurant which was fab.
A security light outside our window stayed on all night, which bugged me.
Very friendly staff, beautifully appointed rooms and comfortable bed.
The shower's mixer didn't work well.
Great location, wonderful staff who were welcoming, friendly and professional. Breakfast is great value. The restaurant has an amazing menu, great to be able to taste South African food. Very busy every evening, so remember and book. The building is very old and bursting with character. You won't be disappointed.
No parking, however the public car park is a short distance away and the hotel sells local authority parking tickets at just £8 for 24 hours.
It was an old property and all the floors sloped and it was sometimes difficult to retain one’s balance, particularly on the stairs. Nevertheless it was a reasonably comfortable place to stay.
The uneven surfaces and stairs as mentioned above
The room i stayed in was old wood panels throughout the place, it had a brick fire that was no longer used for that purpose, lovely large shower, although i faced a busy main road it wasn’t intrusive , the food was great and plenty of choice for breakfast, in all a very pleasant stay, staff attentive.
Only one gripe the bedside table lamps were difficult to find the switch in the dark
History of property. Welcoming atmosphere.
Only way to get to room was outside, up metal staircase. Not ideal if mobility issues. Cleanliness - cobwebs in room above window curtain and wardrobe and needed cleaning around skirting board area. But a very old property. Bathroom and toilet clean. A working second socket needed under kettle and coffee machine.
The atmosphere amd age of the property is wonderful as is its location.
Having stayed here several.times we had hoped this stay would be as good as previous stays. Sadly it wasn't. Several items including a light in the bathroom ceiling were broken, staff were not particularly friendly (unlike previous stsys). Everything needed TLC from roo.s to customer service. A great shame.
We really loved our stay. The room was perfectly adequate for our one night away, with great character, a lovely bathroom and nice decor. The staff were really helpful. Highly recommended.
-
LocationFriendly staffCost
Friendly welcoming staff, location, character, well appointed room, great food.
Excellent service, room, meal and breakfast. 4th time of staying here with my parents and never disappoints. Steak meal is particularly worth having!!
nothing...everything top class.
Place is awesome.Brekky good.
Couple of loud functions occured during stay but guess this keeps wonderful places like this viable.
Great location close to Cathedral and town. Hotel full of character. Excellent Breakfast
Really quirky, old building, full of rustic charm, fantastic location for the cathedral. Room was immaculate and the staff were all lovely, welcoming and extremely helpful. Especially when we arrived late due to work, although the kitchen had not long closed they still allowed us to order and eat in their beautiful bar/ restaurant.
I do not have anything negative to say, it was wonderful.
Great central location, lovely room, coffee machine Warm, quietGood breakfast
No dogs allowed but....understable
Beautiful ancient building , very atmospheric x Tasteful decor , comfy beds excellent breakfast x
Although the hotel is central and near the cathedral , our room was on first floor and next to the road x double glazing but still traffic noise and no privacy if beautiful curtains were drawn . Also bathroom and separate toilet very small .
Beautiful property. Excellent staff and good food
The rain!
Quirky hotel lovely staff comfort of room
No hot water in shower or hand basin had to make do with bath . Food a little over priced room carpet definitely not up to standard very marked
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Guests age 1 and older are welcome. Children of age 1 to 2 can stay with cot, subject to additional charges. Children of age 1 to 11 can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that due to the listing (Grade 2) of the property, the bedrooms are not adapted for wheelchair use/access. While we do offer complimentary baby cots, we kindly ask you bring your own bed linen and sheets. Also, please note that extra beds are only available for children up to the age of sixteen. Different policies and additional supplements may apply to group policies. Please note that the restaurant is open until 20:00 on Sundays. If you expect to arrive outside reception opening hours, please inform the property in advance. PLEASE NOTE ROOF REPAIRS WILL TAKE PLACE AT THE CHAPTER HOUSE COMMENCING 1 SEPTEMBER FOR 6 WEEKS. THERE WILL BE SCAFFOLDING TO ENABLE THIS BUT THIS WILL NOT IN ANY WAY AFFECT THE BUSINESS OPERATIONALLY. WE LOOK FORWARD TO WELCOMING YOU TO OUR BEAUTIFUL HOTEL.This property does not accommodate bachelor(ette) or similar parties.
Location
9-13 St John's Street, Salisbury
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