Hotel Portobelo Convention Center

The location is outstanding! Nearby the center of the city and across the street from the main beach. Do everything by walking!

Did not have hot water in the shower as in most part of the island.

Location

Facilities poorly conserved, elevator was damaged, rooms with bad smell and no window opening, old installation.

Good bedroom size with air-conditioning

Bathroom: The shower drain couldn't cope with the amount of water coming out of the shower and flooded the bathroom in seconds.Breakfast poor, with limited options and without self-service.People not very friendly and pacient.

The breakfast was really good

The bathroom it’s really small , the bed was not confortable

The location, near to the beach

Very dusty, probably not renovated for 50 years.The lime was falling from the walls, the safe was broken, no water bottle in the room..., everything very outdated. Exaggerated price for the conditions offered!​

They change my room when I feel uncomfortable in my fist assignment, I appreciate the effort and the care for the customer.

No Wi-Fi in the room

Bad

They called the cops on me and accused me of smoking in the room and they wouldn’t let me leave without a bribe for the police

Staff was so nice amazing people . Free Breakfast on Boardwalk every morning was a great treat steps from Ocean and all the boardwalk

Room was Spring break hotel Fort Lauderdale 1985 . NO WIFI Dated old moldy room yet with a balcony on the Ocean The rooms need to be updated . They switched us to their other Hotel on Ave of Americas which was Spectacular and was brand brand new with Amazing shower and WIFI All I can say the staff was amazing and accommodated us and even did all work to switch us to their sister hotel

Nice staff.

There is a lot of noise all night ong, the taxi drivers park the cars near to the hotel an put loud music during the entire night every single day. I was there to compete in a triathlon event and wasn't able to sleep during my stay. It is a shame becaise the hotel doesn't care about it.

the location, the staff and the restaurant

The property is in bad shape, peeling paint, broken tiles, no Wi-Fi except in the lobby. in general very poor maintenance.

The staff was very nice. The location is pretty good.

The room was way too simple with no lamps. They really need to update the floors and clean the bathrooms, they smell bad. The door in the shower has black mold. The covers in the bed are very old.The view was in front of ruins fromthe hurricane. It was our honeymoon.

Great Location and great breakfast

Wifi was not available in the room. Internet was pretty slow. The check in process is very tedious , they notice you a bunch of rules, they seemed very angry and the welcome is not comfortable. The hotel is pricey.

Location EXCELLENT!!Room a disaster, bed were so uncomfortable and the bathroom had water issuesBreakdast was normal, good.

The always had a "but" with our requests, they were not proactive on solving our concerns

Very close to the beach! Great area to walk.

The internet was really poor in the room. Also they should provide at least coffin the morning. At the lobby.

location/breakfast

the Room are outdated.

will never stay again and the staff were pushy and at times we were ignore because they had a more important conversatio

hotel was old and our bathroom smell like a sewer the whole time, for two days they did not clean our room

We were sent to Portobello Boulevard, where with less personnel managed to be more efficient at check-in process and at customer service than Portobello convention.Room was spacious, even being a multiple room was private and pleasant. Nice view, clean and easy access.

Extra trash bins and few glasses, plates and cutlery in the kitchenette will be appreciated.

The location, the staff, and the restaurant.

The hotel is overpriced and is missing amenities listed. We paid for half board which includes breakfast and dinner, however when we arrived (before closing time for the dinner) we were told we couldn’t eat there because they closed early. The staff does a good job and is friendly- but they are limited due to lack of support.

close to beach, best location

old, not that good service for the value, no pool, yo have to walk outside to get to the dinning facilities

staff was very helpful and ac worked very good

no pool and the Wi-Fi was horrible