Hotel Mragowo Resort & Spa

Great hotel for holiday with family

Bowling alley and games room were a bit outdated and not all working as it should

I really loved that there is evolved infrastructure and facilities for athletes and people in sports. I enjoyed watching my son's football game in the hotel area. The food is also great too, which is a big bonus.

would be nice if the staff could be better in english

Big resort, perfect for kids, lots of activities, swimming pool, gym, video games, cinemaThe restaurant has a big open air terrace with a view of the lake, perfect for a romantic dinnerGood winesVery secured, perfect if you go there with kids

The staff is a little young, like they don't know exactly what to do and there is no manager to show them the tasks they need to perform,then at dinner time you keep on waiting endlessly at the restaurant until some waiter brings you the menu or take your order, and you end up going to the bar asking for food and drinks,you need to clean your table yourself at breakfast time because no one does it,when a coffee machine gets empty at rush hours, you just need to pray the other ones will work,and when you rent and you pay a room for 4 people, if you want 4 fresh towels in the morning you need to ask for it to the kid in the corridor texting on his/her cell phone, as well if you need new glasses of water or anything else.Then globally the staff is not skilled

Nice family hotel with access to lake beach and really good facilities

Rooms are a bit worn out but clean

facility and welness center. Opening hours during season could be extended.

150 pln per pet per night???? is rather ridiculous.... this is more vs EU hotels with similar standard. 15-20 euro this is typical.... Why this information is not on BOOKING.com hotel policies??? other additional payements and conditions are listed but not this. I think hotel is confronting guests as a surprise during check out. I would probably not book hotel giving the costs.... I don't think hotel informing enough the guests...

The location is absolutely amazing

The rooms were like in a 3 star hotel. The bar service was poor. Breakfast was average as well.

Friendly and pleasant staff. Breakfast is average, there are choices, but the taste is not remarkable.

At the pool is a little bit cold. The water could be a little bit warmer.

Clean, friendly staff, good location. Nice kid playing room.

Electricity in room need repair. The refrigerator is broken, tv just with polish canals. First day was an exhibition, where wasnt a place were to park car.

We enjoyed absolutely everything during our stay! The location is beautiful, and the property itself is fantastic. The children didn't want to leave the premises at all, so we mostly spent our vacation time in the swimming pool and children's areas :D We also enjoyed the breakfast - there was a wide variety of choices to suit everyone's taste. Since we had a dog with us, being on the first floor was a big help. We didn't need to take him through the whole hall each time, as we had direct access to the outside. The (standart) room was not big, but we fit well :) We definitely will stay again when we are in that area

The parking fee

Very nice hotel with lots of indoor activities. Clean and quiet leaving with friendly staff and many variety choices for breakfast.

Bathroom needed updating (I had a moving toilet seat) plus at the breakfast time it was missing a proper cup for tea.

Great location, there are water activities both at the hotel and at the lake. The staff is nice, but they don't speak English well.

There is a children's camp nearby, so the pool is full of children. We felt a bit like we were in the camp also.The rooms are extremely simple, smelling of mold.

Breakfast very goodfaslities for kids very very good

Restorant are realy poorprice to high

Kindly staff. Great swimming pool. Great view from the balcony/room. Good breakfast. Peaceful and silence.

Baking waffles in the main corridor (next to the reception/bar), which cause bad smell in the area.

rooms were great and so was the breakfast buffet.

some of the extracurricular activities locations were a bit run down.

A good hotel to explore the beautiful lakes from. It's a massive hotel that provides anything you may wish for: spa, pool, karaoke, playgrounds for kids, video games etc. Our kids enjoyed them all. Also, we highly enjoyed our dinner from the menu. And that view on the terrace was just excellent!

The rooms could use an upgrade to their interior designs. It's a bit traveling back in time now.

Nice place.

Problems with swiming pool - to much people and after swiming pool all skin was like after fire.

Perfect place with small kids. Naturally it’s quite noisy and busy, but ok. Lot’s if activities even if it’s raining.

Clean,good localisation,delicious food,

Indoor pools Proximity to lake and forests tracksVery helpful staff -esp Ali the bartender ?

Hotel stuff and Service is low level. Restaurant stuff is fine but food is not fresh and not tasty unfortunately:-(. Loc