Alpina Alpendorf

My wife had a health issue and your bartender, gentleman from Bihač, was above all the expectations. He deserves all the credit for his kind gestures and help provided. Also other members were very helpfull.

Clean room

Too small and cramped room.No air conditioning too hot in the room.When you open the window, it indicates insects.Bad sound insulation, in the morning you can hear vacuuming from the room service next door. Across the street from the hotel are works that wake you up.

We had a great stay! Great food & perfect service. Super nice, modern suites with perfect Mountain View.

Hotel has many facilities on paper it looks great but…Front desk staff are very kind and helpful

I don’t take leaving a bad review lightly. I know how it can affect a business negatively, however I feel misled with this hotel and feel I need to inform future travelers. The hotel is nothing like the photos! It’s completely misleading. I wish someone had written this review for me to read when I booked! I stay over 100 nights a year in hotels and never fell for such a trick.When we arrived we thought we had entered the wrong hotel! The hotel has taken great atmospheric photos online which show specific angles which gives an impression of a modern design hotel - that is not true. For instance you see photos of the beautiful relaxation room in the spa, yet the spa itself is old, dated and not at all aligned with the vibe presented. The lobby which you don’t see in photos looks like a hostel from the 1980s. The restaurant which you don’t see (only dishes with crockery and cutlery which in practice is not used) and the bistro look like relics from the 70s and 80s. The spa and indoor pool also, look not at all aligned with the image and vibe this hotel is presenting. The service at the front desk was very good. Basic and not aligned with a 4* superior “wellness style” hotel. The service at breakfast was awful. The team insisted on seating at a specific table and when I asked for a different table, the waiter was rude and agreed as if he was doing a favor. On the second day, exactly the same thing happened with the same waiter. I asked for the manager, he didn’t find time to come to my table. The buffet is very old fashioned, basic and feels like low quality and non organic ingredients. Definitely not in any way wellness. More than anything I felt misled!I have no idea how this hotel has such a high rating. Please don’t make the same mistake I did.

Unique combination between old and new, the property was very clean and the staff were very nice and generous. The hotel’s view was amazing and the pool, gym and bistro were all very good! Also rich spa area

There were renovations in front of the hotel that were a bit disturbing.

The spa and outdoor pool are impressing very good breakfast with beautiful view

The breakfast offered a wide variety and was delicious. The spa facilities were truly amazing, providing a perfect retreat after a day on the slopes.

Additional activities, changing on a daily basis. Good levels of guest information. Quiet rooms. Great spa area

Could have been clearer that we had a set table for breakfast

Great location next to the gondola lift and the slopes. The dinner included in the halfboard was exceptional on both evenings and the waiter called Adam provided us with great service. The spa area was very relaxing and the rooftop pool amazing with beautiful views.

The pillows could be better.

The staff was amazing! The location was perfectly situated for skiing and transport. Breakfast was amazingOver all an amazing stay!

The staff was extremely friendly, especially with our one year hold.The nursery was a welcome addition, even though we only used it for an hour. The swimming pools, inside, outside and for kids were great, the temperature was right even for our baby.The rooms with the padded beds, were fantastic, our tiny one, loves to explore and bump into things.The breakfast is pretty decent (could be improved, but i have seen way worse, and better).

The towels could definitely be bigger, especially given you guys have a spa and a swimming pool. Overall, nothing else.

Honestly one of the best stays we’ve had in this region. The facilities were wonderful, an infinity rooftop pool with a beautiful view and good temperature, the wellness and spa area was amazing as well. Breakfast buffet has everything you could want, and finally, the staff are very helpful and friendly, with a special mention and thank you to Christoph from the reception desk for his kindness!! Can only recommend this place for a relaxing holiday!

no complaints at all - everything was good.

Excellent location and good breakfast

No air conditioning in the room.

Breakfast was lovely. Lot's of variety. A friendly lady baking fresh eggs and waffles. Staff very kind. Good (selfservice) juice machine to make fresh orange/carrot/celery/ beetroot juice...highly appreciated! Good coffee at choice served at your table. The hotel obviously gives you a fixed table that will be yours the entire stay. Sometimes a bit weird not being able to sit at the window or an available table at your own choice but the staff does net set a table twice. That is their chosen policy. We did not sign up for halfboard as that was no option at the time of our booking with booking.com. If you have HB you get a table assigned in the dinner restaurant. Same setting as breakfast. Dinner menu is communicated in the form of a journal/paper on your table at breakfast and offers a menu (starters-main and dessert). Also always a choice of pizza. We checked the menu and setting but were not able to eat there now. We did get an alternative table at their Bistro restaurant (bar/pizza) but honestly this was very crowded. Too noisy for us.The Spa, we did daily and it is lovely. Very charming setting (naked obliged though), peaceful and quiet, lot's of good and clean sauna options and a relax room with a view. The outside pool and inside pool and slide one are great offers but sadly in our week over crowded and after 16:00-18:30 full of young kids. Very loud and busy.Further all was good. Overall lovely staff, Nina very helpful and kind in the morning, reception staff very kind and attentive even before arrival, clean hotel facilities and rooms and great location for skiing.

So as the main restaurant was not an option if no HB, we were referred the first day to the Bistro in the hotel. That honestly was way too crowded and loud for us. Very loud. Full of families with young kids, pool table, darts...the next days we went outdoors to good restaurants in the neighbourhood.The set up of the pool with an inside pool, outside rooftop pool and another with a slide for kids is beautifully done and a great concept but honestly as we have no young kids anymore it was a bit overwhelming and sometimes too crowded in the pool. Thankfully we had the wellness area to relax.

Food and staff at the restaurant. View from the room window.

Pictures of the hotel facilities doesn’t match reality. Outdoor pool was too cold.

Breakfast, room, staff, spa were all incredible. Couldn’t recommend more.

csodalatos wellness, open air pool, high class reggeli

Outside pool good temperature. Breakfast very good.The diner was very good and beautiful.

slippery inside pool floor.No tea at afternoon time. (only coffee)

Exceptional breakfast and dinner! Amazing staff! Amazing location!

everything location pool sauna the food was amazing