Riverside

Room size, design, cleanliness and location

Restaurants opening hours

Beautiful if you want near airport or near Reina rainfall

No in dining room service for lodge rooms

Very roomy, good on-site restaurant and free parking. Check in staff were great. It was more of a conference facility.

No kettle in room. We were also under the impression this was in Scauffhausen when we booked it as that’s where it came up in the search but it’s in fact 30 mins away from the town and closer to Zurich.

Lovely place, rooms and staff are great. Facilities in the lodges were disappointing as no tea and coffee making facilities or iron, working fridge or usual inclusions in room,

Provide tea and coffee facilities in rooms, a working fridge and an iron

The facilities were amazing. The bowling and the thai restaurant were really good. It is only 15 min from airport.

Friendly staffNice foodLarge & modern roomQuiet surrounding

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Wonderful breakfast! Fresh and comprehensive. Great orange juice and excellent coffee!

Very nice locationRoom sizeBalacon overlooking the river

breakfast limited, but staff service is 5 star

CALMNESS

I have been charged twice . I paid booking.com in advance and when i checked in they charged me again. Next day i have been informed about this mistake and that they have refund me but i will not be able to confirm the refund till mid of July. Also the view for lodge room that we have stayed in does not look like what is shown on Booking.com , there was a lot of construction works on the other side of the river and a big building has affected the nature view shown on Booking.com

The reception staff was kind and helpful.Location is neqr to airport.Kind resaurqnt staff for breakfast.

Nothing near the hotel.There is construction in front of hotel which make the hotel not in a relaxing location.View not very good.High price compared with the level of the hotel.Egg and pork in one place which make steqm of pork touch egg so we cannot eat it.

its location and view, the staff and the quietness.

AC is only fan, fridge is not working.

Staff super friendly. Great room. Dinner in restaurant nice.

The bathroom was surrounded by glass instead of walls. More privacy when going to the toilet would have been nice. The description read playground, but when we got there there was no playground and the kids were disappointed.

Very close and convenient to family! Very clean and in the country by a peaceful river stream.

Beautiful luxurious lodge room!Very good restaurant.

No coffee machine or coffee kettle in the room

Brilliant accommodation nestled behind Eglisau and next to the Rhine. The complex is pretty big with the restaurants, bowling and lodges. The lodges were spacious and clean with excellent parking facilities. Couldn't fault the quality of the rooms.

2 things annoyed me. Firstly, can't be helped but the construction across the river from the lodge is noisy. The cranes are a bit of an eye sore too and renders the balcony not private. Secondly and more pertinently I was disappointed with the housekeeping. They left towels for 1 person on 2 consecutive days. That wasn't a mistake, it was intentional. If the reservation was for 2 people and there's 2 people staying in the room then why leave towels enough for 1 individual. Nevertheless, I have overlooked this and given the accommodation 5* feedback.

the location was perfect away from city noise. the room was so beautiful loved it.

there was No room service which was a bit weird.

Rooms are spacious and comfortable.

They are building an enormous new part of the hotel just in front of the actual hotel. So during the day constant noise of the builders. Your view from the balcony is a big crane and other vehicles from the builders. On the entrance there is a sign where the hotels says ‘ they are realizing their dream’. For their guest the coming months a great discomfort. This extreme building project should be mentioned on their website. Our complaint at reception was settled by saying they would inform the manager.

the staff was very nice and helpful

the location is very far from the city, food delivery is difficult, no privacy in the bathroom.

Nothing Very expensive and reception girl was very rude and not respectful we paid extra for kids Also on the reservations we requested connected rooms and they agreed over the emails but when we reach they not give us, it was very bad for us because we have kids and we can not keep them alone in separate room I hope you take action with them and dont deal with them

Very bad location and view Its under the bridge

lovely situation, warm friendly staff at reception, top quality food and a wonderful room