Mercure Opole

Good location, comfy rooms, friendly staff

Friendly staff, clean facility, free filtered water for guests, excellent housekeeping crew. Great vibe all around

Chilled, carbonated water dispenser. Variety of toiletries. AC.

Squeaky mattress. Location and availability of power sockets. Occasionally noisy AC.

everything was good the beds are soft comfy. Even TV channels plenty to choose from.I had lovely room.that I would give twenty stars!!!!Staff was nice polite friendly.

The food needs more variety it's good standard but there was no yogurts variety or no scrambled eggs or more fruits like mango or pineapple or some more seasonal fruits also low fat cheese and greens there was only one green letters.im sure u have guests with special diets like I have gallbladder stone so I require to eat little more vegetables and there could have been grilled zucchini and red bell peppers or egg plant also I didn't see any cereal.Also I would strongly advice your staff when they do the check-ins when there are couples not to put them next to one guest room because I didn't need to experience the most horrible couple in room either 322 or they were in room 324?but after 11pm it's quiet time and they have been soo arrogant and extremely laud jumping laughing benging music soo laud smoking and then sexual activities orgy.I came happy with high expectations because based on review and gone extremely disappointed and with migraine to my work meetings and I have paid lots money for quiet resting room.bit that's disgraceful even from hotel even when i complained in morning to staff they didn't do anything which should have offered me for example free lunch or extended stay .but didn't do anything and manager wasn't there.that the insurance consideration for hotel to approve to high level because I had thought I got to cheap hourly hotel from movie seen!!!so the manager and staff needs more training.

Staff were very nice and very helpful

Could not find the parking lot had to ask several people and drive 3 times round the streets before finding it

location. breakfast. staff

room needs a full renovation.

The room was nice quiet and clean. The location and there is a plentiful choice of products from which you should be able to have an enjoyable breakfast without problems.

They tell you that you can ask for anything you may need. I asked for a dental kit and after they charge me 7 sloty for it after paying a fair amount for the room.

BreakfastStaffLocationCleanCosy hotel

This time view was not so great, so, was looking at the roof of next building :( My bed was too small for me

Staff was good

The worst dinner I’ve ever eaten, French fries were hard like rock.Beds are kinda small

Excellent central location. Great staff.

Rooms are being updated and there are issues which the staff are waiting for the contractor to return to correct. Lovely new shower but more water ends up on the bathroom floor than in the shower. Seal problem with door. They provided additional daily towels to help.

Clan room

In same time in hotel was about 100 boys age about 8-12. Very noisy in dinner, breakfast and in night. They was soccer players with a few chaperons who completely had no control of them.

Hotel has a central localisation. It's comfortable, breafast was fresh and tasty. Room was nice equipped, clean but a bit old and over used. Hotel has an extra-paid parking. Hotel staff was friendly and helpful.

Rooms are not at all sound- and smellproof. I was waken up in the middle of night because of noises from other room and awfull smell of cigarett. I called immidiately to recepction and they helped me with that, but it wasn't nice experience.

Great staff very helpful. Good parking at the hotel. Good value. Close to plenty of restaurants.

The hotel is well located and very clean, nice beds and a quiet room.

Delegated living room with an office. Facilities, staff, always tidy. Perfect location.

Location was excellent, easy walking distance to main train station and bus station, as well as downtown.

Room was rather small...

Location,Staff,Clean,Comfy

Need more TV channels

Location was good and staff are nice

The room was dirty, the aircon or fan in the bathroom didnt work causing steam,Used toilet roll from previous guest stains on ceiling walls and bathroom

Lovely clean room and bathroom. Nice decor. Having a fridge was a bonus. Great staff.

Quite noisy due to location. Take earplugs if you're a light sleeper.

The room was spacey and clean, all amenities in perfect condition. Nice and quiet. Also great location.

There wasn't really anything I wouldn't like, maybe the parking space.