Carmo's Boutique Hotel - Small Luxury Hotels of the World

Rooms are nice

Very close to the road, noisy and despite the weather not ready for external swimming pool hangout

lovely setting in the hills! Very interesting decor...the rooms were extremely comfortable :)

Everything was good but also was a bit pricey for the value

Cosy, beautiful, full of nature. The decoration is very pretty, a nice blend of vintage and modern. So calm and relaxing :)

Having to go outside and near the breakfast area to go to the spa.

The architecture and inteiro me decoration.

Spa wasn’t good. Things doesn’t work.

the hotel has a great decor and is located in a quiet neighborhood. The restaurant is also very good

Unique stay - best parts were the meals - exceptional, and the spa experience. Staff were outstanding and always helpful.

The property felt a bit in need of maintenance overall, but clean and lovely.

I like how it’s open and I like how we have a view of the sunset. It’s also spacious.

I didn’t like how there was a lack of amenities such as water and a minibar.

From arrival to departure the place and the staff were amazing. We ate dinner here and are vegetarians. Incredible food and service. Awesome.

Nothing. Just keep doing what you are doing!!

Set in beautiful grounds with a unique rustic authentic feel. When I asked the staff for help with anything they were very obliging but sadly not overly pro active. Located a 20 minute walk from the eco via, which takes you on an hour walk into Ponte de Lima. The spa is a nice touch but definitely not ‘luxury’ and the flagship goats milk bath and massage although lovely was overpriced. The hotel also allowed me use of their bikes free of charge.

The hotel has a gothic romantic charm, which although is intriguing at first is a little tired and rundown. It has built up a solid reputation with walkers and cyclists who stay to explore the local nature trails. These groups arrive at night, set off early in the morning and eat as a group in the evening. As a result the hotel is like a ghost town during the day, and even though I stayed at the beginning of the season that seemed to be the general vibe the hotel had developed. I spent a few days by the pool not seeing anyone else for hours, including the staff. The food had a homemade quality about it but given how quiet the hotel was, I often had stale food or food that had passed its best and I had to complain.

The view from the room and its privacy. The simplicity and kindness of the staff.

The car park its not big. For the room price payed, I don't understand why to pay and extra for the sauna.

Nothing in particular.

Location on a busy road, which you could hear constantly when dining outside or from the pool.Continuous loud music from neighbouring property.Concrete construction was very gloomy and oppressive.

The breakfast was great and the overall quality of everything is above average.

Although it feels very secluded, it can't get quite noisy during the day due to the proximity to the road. I also did not like the fact that there was no bathroom in the pool area.Extremely expensive for what you get in my opinion, although top quality. It is great, but too expensive for a vacation in the north of Portugal.

Decent sized room with comfortable bed. Comfortable and welcoming public areas. Very good dinner. Friendly helpful staff. Quirky interior decoration.

lovely well furnished small hotel, beautiful gardens. excellent food

The room was very clean, well equipped, nicely furnished and comfortable.The pool area was a nice place to sit an relax in the late summer sunshine. Lots of chairs, loungers and shaded areas too. Pool and gardens were well maintained.The modern rather brutalist-style building is architecturally interesting and the decor eclectic (but is now looking tired in places). Some people will like it, others not.Plenty of free parking is available.

The experience overall was not good enough to be listed in the Small Luxury Hotels directory. Others SLH's we have used have been exceptional.The major problem. The evening catering was very poor, and most certainly did not meet expectations, and blighted our stay. We wonder if Carmo's has a major kitchen/staffing problem, post-pandemic? The food is expensive, had to be chosen by 18.00 each day, and there is no atmosphere in the dining room. On day 1, Thursday, we were contacted to be told the "for logistical reasons" only sandwiches were available in the evening. There was a choice of about 5-6 and when served the quality was very poor (we told staff at time). On evening 2 (Friday) the "logistical problems" continued , with a limited menu of dishes offered. We chose from the light meals menu and had a very expensive, but nice, small dish. On evening 3 (Saturday), unsurprisingly, we ate out.As the hotel, and others, say the decor is eclectic, which is fun. However, some now looks old and shabby. It needs a refresh.As others have said, the hotel is next to a moderately busy country road. The front terrace can be noisy, but elsewhere is OK, but do not expect rural peace. No noise issue in our room (4).

comfortable with great food and facilities.

Road Noise

The location of the hotel and the view of the tent rooms was very nice. The room itself was comfortable and the spa treatments that we had booked were good. We only could enjoy a dinner on the first night since the cook was sick the second night, but it was good. Nothing spectacular but a solid meal, in particular considering the very reasonable price ( Euro 39/pp). The ladies that are helping at the restaurant are very nice and efficient and make a real effort to make you feel at home. This in stark contrast to the lady at the reception the day we arrived....

The lady at the reception put us off. She welcomed us in a very robotic and business-like manner without any warmth. Also, the tour around was brief and quick, ending with the usual "if you have any questions, please let us know " It almost felt if it was an honour to be allowed to stay at this small luxury hotel...! The hotel is located next to a relatively busy road and the noise of the cars is constantly present at the background, at the terrace of the room and on the terrace of the restaurant. Overall, the place begins to look rather stuffy and dusty, and some parts are in need of maintenance. If you pay Euro 400 /night you expect and should get more.

unique, art lovers dream, comfortable, not overcrowded in Sept

you can hear road noise/traffic - visually an oasis so surprised to hear cars when getting my massage . our room smelled a bit musty at check-in & the fabrics felt almost damp (they weren’t actually wet). we opened the door & that helped!

convenient comfortable attentive staff

furniture a little dated

This hotel is great. The decor is quirky and fun. The rooms are gorgeous and the meals are excellent. Service is exemplary.

Two minor criticisms. The surface on the entrance ramp (from the car park) is ripped in places. This creates an unfavourable first impression. Also, the garden and grounds could be better maintained in places.