Bordoy Alcudia Bay - Adults Only

Nice room, comfortable. Located in a quiet area, although if guests from neighbouring rooms are noisy, you will hear it. Earplugs required if you are a light sleeper. Balcony doors, same. If your neighbor will "party" on the balcony, you will hear. Nice swimming pool with table tennis and pool tabble. Good food and every evening different specific. Has a spa and a small gym with the bare minimum for a light workout. Small walk to the beach and Port D'Alcudia. Overall it is a great place to stay at. You could spend a whole day at the hotel without problems

First evening on arrival the receptionist, Idda was her name i think, was very... unwelcoming let's say. I thought maybe she just had a bad day or something. Very short in explaining the services, she just gave us a quick short read about what we have included and was eager to get rid of us. Same the following day. Not even returning a hello. That was rude. Everyone else, staff at the restaurant, bar, pool were really nice.

Pool area is clean and well maintained.Beds are big and comfortable.

Much bigger section here : ServiceWe were welcomed with what was called an upgrade, but the room type turned out to be exactly what we had originally booked. Despite requesting a quiet room, we were facing the elevator without possibility to change. No one mentioned hotel activities or things to do nearby. Staff around the dining area were uncomfortably loud, especially at breakfast (throwing around dishes/cutlery). Amenities were barebones — besides shampoo, there were no toiletries provided, and only two tiny bottles of water were offered on the first day.RoomsBig and comfortable beds. However, the walls are paper-thin; you can literally feel your bed shake when someone closes a nearby door. The open closet is small, and the bathroom even smaller — barely any space to unpack your stuff. Cleaning was just average, and disappointingly, the bedsheets weren’t changed during our 5-night stay.FoodBreakfast had a decent variety and fresh eggs on demand, but some items (like beans and mushrooms) were clearly canned. Dinner was the biggest letdown: although there was variety, the food was bland, tasteless, and relied heavily on canned or frozen ingredients. Also, clean dishes had stains on them too frequently.PoolLocation right next to a road on two sides makes relaxation depending on the traffic.

Breakfast was good and restaurant staffs are nice and helpful. Like the late breakfast still available until 12noon. Swimming pool area looks nice and spacious.

Reception staff was okay but could be better. Didn’t acknowledge the birthday upon arrival.

Very friendly staff, amazing food, great location.

I requested twin beds and got a double.

Very much below expectations from the reviews and too expensive for what you get

Very unfriendly staff, they put me in a room for disabled people that was right above the hotel bar (with aninmation in the evening, extremely loud) without prior notice and didn't even apologize when I asked for a different room.

The room was big spaces and clean.The food was very good and fresh.Close to beach.

Some of the male staff entertainment staff.cocktail are awful the use the pre made kind.

Location, nice open buffet, comfortable.

We asked them to wake us up the next morning because we lost our phones, but they didn't do it.The rest of the service was good.

This hotel is excellent it was my second hotel during my trip and was sorry I did not book this for my entire holiday staff food amazing Room queen bed amazing views pool area really trendy so good booking for early next year

Small thing Aircon was dripping but hotel dealt with this immediately

The property was clean and modern. The pool area was large and even had a football court. There was continuous entertainment of live singers and water exercise which made for a lovely fun & relaxing holiday.

Location

Noisy restaurantUntrained staffInconsistent pricingPool activitiesEvening entertainment unavoidable and poor

EVERYTHING! Staff are so wonderful and accommodating, as well as "not in your face." The Food! Like in the best restaurant. In fact, restaurants are quite basic in Alcudia and the hotel one has so many amazing options. The room was immaculate. Will come back!

British music all.the.time. But when I asked for Spanish music, it was played, so that's nice ?

Excellent food. Great entertainment. Friendly staff. Excellent location.

Pool area should have background music constantly.Late breakfast should include cereals.

Nice facilities, cleanliness, bed.

No fresh orange juice nor paella at the buffet.

Nice chill atmosphere great friendly hardworking stuff around who makes the things work. Good variety of decent food. I had a great time definitely would recommend to anyone who wants to have a nice vacation. All inclusive makes good experience.

Actually I got nothing on my mind. Maybe quality of the food at the snackbar could be better but that's all.

Location was great, 2 mins walk from the beach and Alcudia was in walking distance. Nice and clean. Pool area was lovely and so was the breakfast. Staff lovely and friendly.

The balcony had a stone wall instead of glass, wasn’t great to sit on and enjoy the view/sun.

Disappointing

The food. Reception didn’t make it clear what was included in the package we had purchased. Missing key details out such as drinks were only included at one meal time and only certain drinks were included in the package.

We loved the front desk staff. They helped us make dinner reservations at several restaurants. Lobby was spacious and clean. Breakfast was very good. Lemon or mint-infused water in the lobby during the day. The crowd was mostly 60+ but we felt very welcomed as a younger group. Street parking was easy.

No secure parking lot, only street parking. The hotel is in between the old town and the nicest beach (Muro), but not walking distance from either one. We didn’t get the all-inclusive upgrade, but the all day snacks didn’t look great.

The hotel was lovely - clean, bright and airy, with modern decor. Staff were friendly and attentive. The food was good, allergens labelled at the buffet which was helpful. Entertainment one evening by Nigel was excellent. The room was clean and comfortable, I slept well for the most part. There was a variety of other people staying - younger and older couples, families with adult children, groups of friends and solo travellers. I did not feel like I stood out as a lone traveller. Spa facilities were a nice touch and it was good to have the option of something else to do in the hotel when the weather wasn’t so good one day when I was staying. Convenient location within walking distance of the old town and the beach and port, as well as a decent-sized Lidl very close by. I felt it was good value for money and even for a short stay, I enjoyed myself very much.

The buffet was a little repetitive but I tend to expect that at most hotels. I didn’t ask specifically for gluten free food, so maybe I would’ve been offered more if I had asked, but it would’ve been nice to have gluten free bread available at meal times without having to seek it out. The pool is unheated so unfortunately was far too cold for me to make use of when I was staying (late April/early May). The mini fridge in the room had a glass door and was not in a cupboard, so the light was a little disturbing at night - I use an eye mask so it didn’t bother me much, but may be more of an issue for other guests. The room walls were very thin and I found I could hear a lot of noise from other guests, which was disruptive some nights. Overall these are very minor issues though!

We travel a lot and I would say this was one of the best hotel we stayed in Europe. The hotel was nice and clean. The hotel staff was carrying and always so helpful. Big thank you to the restaurant manager - it was my boyfriend’s birhday and he manage to set up a table with nice deciration and champange for us. Excellent drink and food every day. Deffinetly would recomend this hotel. Sending my parents for a vacation there and I hope we will be soon back as well. Thank you again!

Everything was just perfect.

good buffet , it has everything

not fully all inclusive, not even mojitos in all inclusive deal