Grafenberg Resort by Alpeffect Hotels

Very close to ski pickup and 200m to the grafenberg lift. The half board was very excellent. Breakfast perfect and all what you need and Moore! Dinner was outstanding much more quality than expected for a buffet. I recommend it Absolutely. The apartment had two separate rooms and big living room including balcony. All well maintained! Pool and Sauna was included.

Nothing to complaint! Exceeding our expectations.

Clean and good location

The rooms are enough equipped for the benefit of the guests

Great apartment, well maintained. Nice 'bufe' dinner.

Cold pool, we couldn't use it.My wife sais it's not like a regular hotel, but more like an apartment hotel.

The staff went out of they way to make us feel welcomed. Every request we had was answered quickly and with a smile. We really enjoyed our dinner buffet

no air conditioning. we had a few really hot days during our August stay. But the staff provided us with a fan

The room was big and comfortable.The breakfast was excellent and tasty.

We arrived in the hottest week of the year and the fact that there was AC was bit uncomfortable and irritating.

the location is great, 3 minutes walking from the Grafenberg funicular and 7 minutes walking from the therme. the suite itself was very clean and comfortable, the sleeping rooms were big. although the hotel was full we found parking (although the lower parking area is a bit tight)the meals were tasty and rich and we really loved that we got paper packages to take sandwiches for the rest of the day.

the lowest parking place is a bit tight.

Dinner spread was excellent

Breakfast spread not up to expectation compared to other 4* properties and the price. Also All Inclusive should lunch and not pack from breakfast menu.

-pool-breakfast -location-nice and helpful staff

-a bit uncomfortable single beds under the windows

Highly recommended for families!We were a family of 4 (2 and 4 years old) and the family room was perfect for our stay.Great location

Great location for a family with kids - a few minutes walk to the cable car. Great pool area. Fantastic views from the apartment. Apartments very spacious and well equipped.

The staff could be a bit friendlier and more service-minded. The playroom was quite filthy and a lot of stuff broken or out of work.

Great for kids

Parking could be a little tight.You can leave dish soap in the kitchen.

location, size, food, staff

room was noisy and had too much light that we could not block

Very comfortable accommodation for a family. It's basically 3kk apartment with 2 bathrooms so even a bigger family could fit and still feel comfortable. The all-inclusive option was perfect for us since we could pack lunch sandwiches with us on daily trips. That was appreciated. The staff was very friendly, especially with our kid, we felt very welcome as a family. Because of that I wouldn't recommend this stay for couples without children, who expect some kind of romantic getaway. Perfect location for winter and summer vacations. Definitely not our last time :)

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Great location and facilities, amazing breakfast choices and very comfortable stay. This place basically has everything needed for an extended stay.

The reception was not working after 7pm during August. In addition, there is not Air Conditioner but we were provided with fans that did the trick...

Good location, good rooms and very good breakfast

Not always clean the roomView from first floor directly to parking area Pool is not heated

Staff was nice, appartments are big and comfy. Not too modern, but good.Great breakfast and great coffee!

Location was perfect, rooms are large and comfy. And reception staff was awesome.

We ordered all inclusive and it was not worth it. If you come after 8 pm you share will buffet with staff. It was weird. Also drinks were very dissapoiting. Just post mix and cheap wine. We expected more.Next time we would buy just breakfasts.

Rooms are really large, we also had a cute little balcony which is great. we are a family of 5 we had to "semi rooms" and a large common rooms. each semi room had a big double bed and a small bed besides it.The hotel is just 3 minutes walk from the lifts to the mountain, and around 5 from the water park (but long 5 minutes, it is really uphill :))we ended up not using the car at all until we left the place.Breakfast is good, and they also allow you to take food with you for the day which is something I have never seen in a hotel(!!!) that by itself is worth a 10. the pool is nice but not super warm

The rooms aren't super new, so there are "hotel-like" carpets which I don't like, and there is no air conditioning which is not great with the global warming (it was HOT during the day. okay in the evening, but we couldn't keep the windows open because people outside smoke all the time)

Good location, the staff is friendly. Free parking under the hotel. The big family room with all facitilities.

The power of water stream is weak.

Big rooms with equipped kitchen.The food is quite good consider the area, which has some poor restaurants.Alot of facilities.Great location.Loundry came silky-smooth.Nice staff who speaks English.Very family oriented.

Kitchen lacking any cleaning essentials.Confusing buffe area pricing, morning is 15 euro per person (small kid pay as an adult) and dinner is 20. If you order both it's 20 per day..Sometimes you pay directly to the kitchen and sometimes at the check out... very confusing and I probably paid extra because I haven't saved all the receipts.The restaurant only opens for a realitive short period (1.5 hours) and sometimes they dont refill the all the food that runs out, but start taking it away 10-15 minutes before the end.A bit expensive loundry service (20).Poor view for alot of rooms.Paid narrow parking (I saw 2 cars hit the walls there).