Hotel Holiday Inn Express Madrid-Rivas By IHG

The breakfast buffet was the best part of the hotel

1. Some of the staff 2. Handicap support was loose and wobbly 3. Shower clogged 4. 2 staff members were sitting about 15 ft away when my mother threw up right in front of the main entrance @2:pm & it was still there when we checked out the next day

Location. Not in downtown but close to hiways to go fast everywhere

Room far from the entrance. Bad heat sistem and temperature control

Location, free parking, and free breakfast

No Air Con, same food for breakfast every day. Most tv channels didn't work.

Very clean , staff very helpful free breakfast and very good .

I needed a place close to airport, had a early flight so this was my intention. Besides it has a realy free parking. Bed confortable, resanable bathroom. I wasnt looking for atraction or something else, but it accomplished my goals.

both Waze and Maps wasnt able to find the hotel, took me to a shopping near it. I had to on the shopping and we walked to the hotel address and set a destination point inside the reception. It isnt a hotel problem.

Free breakfast, the bedroom was good and clean

The staff very nice and helpful

The AC broken so was not able to set the AC to a confortable cool temperature and. Also the shower head was broken (fall off)

Cleanliness and friendly attention from its associates

Friendly staff

Same breakfast over a five day period.

Clean, bright, modern and good value. By far the best place to stay in Rivas.

Everything was great

Full breakfast, location close to an exit to the highway, a big parking lot

The room is way too small for 4 people, and would do with 4 cups, not 2. Also, there was no toilet brush which makes things unnecessarily awkward

The staff was great and helpful, the breakfast was good.

The rooms are a little dated and in need of a freshen up.

The room is good size, ammenities are amazing (all Dove), clean and well made. Breakfast is a bit basic but good enough. Stayed with family (2 kids) and was good enough.

Breakfast could be a bit better.

Very friendly staff, the location is outside of the city centre, but access is good

It’s ok, it’s cleaned, good breakfast

It’s faraway for the centre of Madrid

Included breakfast was decent, continental style.

I've seen many places with similar space dedicated to breakfast who had someone cooking eggs to order, so I guess that would be a nice addition. These places were at the same price point, so I suppose paying the extra employee is something those hotels did even if it cut into profits, and I guess Holiday Inn just isn't interested in that.

The breakfast was excellent and the room was large and very clean. The staff at the desk were very helpful and the cleaners we meet were also very polite. The view from the dinning area was also very good.

The pillows on the bed, They were a bit on the hard side. But that was the only thing and a very minor point.

Room and food

Too far from downtown area, paid $40 Euros from airport to hotel

The parking was spacious and always found where to park. The kettle in the room was a plus.

If you are in the rooms on the main street, you will hear the cars all night and even coaches dropping off tourists. The beds are comfy, but the pillows are too hard. We were 2 adults and 2 kids, we had a sofa bed, and the room became very clotaphobic when it was open. Breakfast is poor. Different from other Holiday Inns.

Comfortable and clean rooms, fast check-in, good location

The breakfast was not really fresh. Eggs and ham didn't have a good quality. Coffee is awful :( And small variety of fruits and vegetables.