pentahotel Eisenach

Very Clean and cosy Hotel area and room. The bar and restaurant service and quality of food and drinks were very good. there are Billiard Table, Table Football and Dart to play in lobby which made our stay at hotel very joyful and pleasant. Beds are very comfortable. our room had a small balcony which we liked a lot. The bathroom very clean. there ios no water boiler in room, but if you ask reception they will provide one device to you.

The staff were not super welcoming and friendly. Our feeling was that they are just doing their job without loving it. But restaurant staff were more friendly. we also did not have our breakfast at hotel, because we found it very expensive. We also paid 15 euros for 2 nights stay to park our car, which was unexpected.

Comfy bedsGood valueClean room and bathroom

There is no kettle or fridge in roomFree bottle of water but upon card exchange (added hassle)

I booked this hotel while I was travelling and needed a hotel to spend the night. Through Booking, that was listed as one of the closest ones and the reviews were positive. It turned out to be a nice big hotel with a nice reception area, bar and room. It was a good value for money.

Its cute and has a 24 hour restaurant barStaff was friendly and it was comfortable

There was a mouse that suddenly showed upat the restaurant really late? I think it came from the ouside..No phones available at the rooms which as an international traveller i find it difficult

Good food, especially burgers. Solid place, just stayed there for a night. Free parking and free crib is a plus.

No fridge in the room. Little pricey for all food and coffee, i paid 6 euro for a coffee...

Downstairs and bar was really clean and modern. Staff very friendly

Room was very dated. Didnt seem to match the photos. Bad was battered

Great room in excellent price. We booked it for only one night during our Eurotrip.

Located outside town on the quiet side of Eisenach. Great views through the window. Clean rooms and bathroom. Very comfortable beds, excellent breakfast, staff at reception was kind and funny.

No iron in the bedroom.

The lobby area is very spacious and cozy, the beds and pillows very comfortable, the view is really nice with the terrace too, the food was good.

The only things we would complain about was the about 20 people just in the entrance smoking and letting all the smoke go inside the restaurant and rooms, as well as people taking two parking spots and driving very fast in the parking lot where there is no place for walking, and when complaining to the hotel about it nothing was done.

The hotel room was big, clean and well equipped!We came with a dog and in the room two bowls, a blanket and a treat waited for us! Huge and lovely surprise!The breakfast was superior and the stay was just wonderful!Huge recommendation, we will definitely come back to the hotel chain!

The location is quiet and has a very nice view over the forested mountains. Plenty of parking available for cars. Staff are friendly and can point you to some interesting local sights and give you some general advice. I didn't speak English with them, so I can't comment on this aspect. The rooms are large, clean and comfortable and come equipped with everything you need for a short stay.

The location, though lovely, is quite far from Eisenach city centre. There is a bus that will taken you there, but I have no idea how frequently it runs - I never saw it once in my stay, so car is really your only option here. The meal / drinks prices are quite on the high side, especially of a town of this size, in this part of Germany.

will not stay again

hotel is very dated, room smelled like sewer.

Overnight stay and everything was excellent. Impressive hotel with massive bed in big modern room, super clean shower with a bath, amazing games area, pool table, sauna, gym. Booked with breakfast and so pleased we did as such a range of hot & cold, pastries and so much more. All of the staff were so welcoming and friendly. My wife and I have stayed in a lot of places this year but hardly any as good as this. Quite amazed and would reccommend. We even signed up to be a pentahotel 'friend' so got their 10% off dinner, which was good too!

Great breakfast, big and comfy rooms. Nice restaurant. A very good value for money. The personnel is great and very helpful.

Some parts of the hotel would profit from refreshing.

Great hotel outside of Eisenach. Staff is friendly and helpful. The restaurant is great, but a bit pricey.

The driveway was not kept free of ice (although the snowfall had already stopped)

Excellent Breakfast. Rom was comfortable and enough space.

The bed specifically the mattress, to soft.

Great breakfast, delicious buffet dinner and clean rooms.

A bit low service level during dinner time as they looked understaffed.

Mattresses were good and Baby Bed facilities ok

Evening Buffet very limited and at 8pm most of the plates of starters empty and no bread left. It seemed that the kitchen staff were frustrated that the front of house over booked and there was to little food.The chicken was under done.Kitchen staff unpleasant and waiting staff scruffy looking.The facility needs updating and the TV facilities poor

Big beds, cleanness, hotel staff

Quiet location. Breakfast. Welcome drink.

Bathroom was very worn out. Sealant around bathtub was pealing off and showing mold under it.