Mystic Ridge Resort

The room was spacious and I liked that breakfast was included.

The shower was in a tub. There was no trash can in the room. The hotel did not look like the pictures. The staff was not personable. Overall I just expected more.

The hotel was clean

We did not have wi-fi in the room as they said No hot water, no tv for 2 days it take over on hour for someone to take Us to the room, the food is not great. I was to speak To the manager about the cable in some way We should have some compensatio

The room size is impressive and it has a huge and quite comfortable bed.

No ocean view as mentioned in the choice of room. Furniture is getting old!

Nice views..Also got some discount for Mystic mountain attractions.

- No Wi-Fi - Very old buildings and need facelift. At least new painting outside. - Cab service through hotel is more expensive than outside cab services like 'Juta' - Lots of drama around modifying the stay.

It's centrally located in Ocho Rios. Basically like a downtown area.

The hotel needs maintenance. Fresh paint, landscaping, and pest control

The location.

There was no hot water. The air conditioning wasn't adequate. The beds were very small. I felt like the towels were rationed.

The room was big, and the location was close to lots of activites. Some being within walkin distance or they offered a taxi free of charges. Additionally, free wi-fi and breakfast was a perk.

however there was absolutely no water pressure and the hot water only lasted 3-5 minutes. taking a cold shower after being on a sandy beach was not ideal.

I lovee the privacy we had to ourselves.. Hotel employee who worked in the buffet and the rasta house keeper as well as the entire front desk was so nice. Great

Wish we had access to get drinks and snacks around the clock. But that's the least.

The staff was very friendly. I especially like that there was no pressure for anything. Some resorts always want to sell you something. The breakfast was awesome and the staff friendly and courteous. We felt safe the entire stay.

The pool and its surroundings need a bit of a facelift otherwise everything was great for the price

Excellent location, easy access to town and area attractions. Nice complimentary breakfast that keeps full until dinner. Over all a positive experience! !

Wait staff a bit slow, but pretty pleasant

The bartender and the restaurant owner was nice

Didn't get the room I paid for, we were placed in the back by near the woods, the room was filthy, no hot water, dirty linen, nasty attitude if you complained. One room flooded. Hotel should be taken off this site and every other search engine.

The breakfast and the view

The water in the shower goes in and out

The bathroom is very spacious and the tub fit two people

Parking space limited

The staff is very professional and always willing to accommodate. This is my second stay at this hotel.

I did not have a pleasant experience with a server during breakfast. He was unprofessional and did not offer my table the complimentary food items that other customers were offered. My friend was very offended by the unprofessional attitude of the server.

The view from the room

Very long hill to walk up and down.

Staff was very accommodating. The attentiveness was exceptional.